Product(s):	Promis.e, Bentley Substation
	Version(s):	through 08.11.13.140
	Environment:	N/A
	Area:	PowerPlatform Support
	Subarea:	N/A

Problem Description

After opening a project page there is no drawing area, it is just a gray, blank area.

Reason

All the Views are toggled off.

Steps to Resolve

1. After opening the page, look near the bottom of the screen. There should be several small buttons numbered 1 through 8. 
   
    
   
   If you do not see the view toggle buttons, select Tools > Views > View Groups > Open As Toolbox.

2. Click the 1 button to turn on View 1.

If the page reverts to having no views enabled when it is reopened, enable View 1 once again then select File > Save Settings.

How to Avoid

Do not attempt to close pages by clicking the X button in the upper right of the design area.  This closes the view but does not close the DGN file.

The proper ways to close a page include the following:

• Right-clicking the page in [[Project Manager]] and selecting Close
• Opening a different page
  
  • Using Project Manager
  • Using Page Next or Page Previous buttons
  • Navigating by right-clicking an item and selecting Navigate
• Closing the software

Original Author:

Matt_P

Keywords: empty, grey, window, does not, cannot open, display