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    • Bentley Substation
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    • Restore Project or Import Catalog always appears at start up

      Matt_P
      Matt_P
      Product(s): Bentley Substation Version(s): 08.11.12.xx Environment: N/A Area: Project Management Subarea: Backup and Restore Project Problem Description A Restore Project or Import Catalog…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error - Physical file does not exist, Insert Symbol

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Component Features Subarea: Insert Symbol By Name Error or Warning Message When trying to insert…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Creating symbols from 3D models

      Matt_P
      Matt_P
      Product(s): Bentley Substation, Promis.e Version(s): through 10.00.00.232 Environment: N\A Area: Component Management Subarea: Create Symbol I have some files of equipment that I downloaded from…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Accessory kits are empty

      Matt_P
      Matt_P
      Product(s): Bentley Substation Version(s): through 10.00.00.232 Environment: N\A Area: Component Management Subarea: Accessory Kit Manager Problem Description When I open Accessory Kits Manager…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Accessory kits missing from Accessory Kits Manager

      Sarvesh Kulkarni
      Sarvesh Kulkarni
      Product(s): Bentley Substation Version(s): through 10.00.00.232 Environment: N\A Area: Component Management Subarea: Accessory Kit Manager Problem Description When I open Accessory Kits Manager…
      • over 4 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Accessory Kits Manager

      Avanti Khandalkar
      Avanti Khandalkar
      Product(s): Bentley Substation Version(s): through 10.00.00.232 Environment: N\A Area: Component Management Subarea: Accessory Kit Manager Background Accessory Kits Manager is used to create…
      • over 4 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Unmapped fields cannot be moved on Parts Database Manager Customization

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.xx Environment: N/A Area: Component Management Subarea: Parts Database Problem Description After mapping fields such as…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Representing a bus bar on schematics

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Wiring Features Subarea: N/A How to represent bus bars on schematics in Promis.e? Background…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Family modifications not reflected in project

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Component Management Subarea: Family Creation Problem Description Why are the changes I made…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error creating part database path, DBNETLIB

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.07.82 Environment: N\A Area: Administration Features Subarea: Setup Error or Warning Message When the Finish button is clicked when…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error-Data at the root level is invalid. Line 1,Position 1.

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.12.xxx Environment: N/A Area: Installation_Configuration Subarea: N/A Error or Warning Message Internal Error Error Message: Data…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error - "database is used by another user" when creating parts database path

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.xx Environment: N/A Area: Administration Features Subarea: Setup Error or Warning Message During the creation of a parts…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Empty rows on Select Part Number

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.xx Environment: N/A Area: Component Features Subarea: Edit Components Problem Description When trying to assign a part…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Assign part numbers to a symbol definition

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Component Management Subarea: Create Symbol How to assign part numbers to a symbol in Create Symbol…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error - Some connection point text is invalid

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 10.01.00.23 Environment: N/A Area: Component Features Subarea: Edit Components Error or Warning Message When trying to change connection…
      • over 4 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Create Family

      Matt_P
      Matt_P
      Product(s): promis.e, Bentley Substation Version(s): through 08.11.13.57 Environment: N/A Area: Component Management Subarea: Family Creation Background The Create Family tool is used to create…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Wire link cross reference column direction

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Wiring Features Subarea: Insert Wire Link How do I control whether the column of cross references…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error inserting symbols - Record is deleted

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.137 Environment: N/A Area: Component Features Subarea: Insert Symbol By Name Error or Warning Message The following error…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Symbol preview appears zoomed far out

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Component Management Subarea: Catalog Manager Problem Description In Catalog Manager and on…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error inserting symbols - The symbol mismatched between drawing file and the catalog.mdb

      Jesse Dringoli
      Jesse Dringoli
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Component Features Subarea: Insert Symbol By Name Error or Warning Message When trying to insert…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Wrong part numbers listed in Select Part Number

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.xx.xx Environment: N/A Area: Component Management Subarea: Parts Database Problem Description When assigning a part number to a device…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Specify multiple symbols for one mode in a part number record

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N\A Area: Component Management Subarea: Parts Database Sometimes I use a certain symbol for a device in…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Quickly Navigate To Part Number Records in Promis.e Connect

      Avanti Khandalkar
      Avanti Khandalkar
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Component Management Subarea: Parts Database Background Quickly bring up the record for a part…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error inserting symbol - Query is too complex

      Jesse Dringoli
      Jesse Dringoli
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.137 Environment: N/A Area: Component Features Subarea: Insert Symbol By Name Error or Warning Message A "Query is too complex…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error - Object reference...CheckField on Parts Database Manager

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.xx.xx Environment: N\A Area: Component Management Subarea: Parts Database Error or Warning Message When trying to add or modify a…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
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