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    • wire numbering
    • Red insertion point arrows visible on exported DWG

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Reports_Output Features Subarea: N/A Problem Description On DWG files resulting from exporting…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Grounding Grid dialog box is empty

      Matt_P
      Matt_P
      Product(s): Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Grounding Grid Subarea: Place Grounding Grid Problem Description When trying to place the grounding grid…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Accessory kits are empty

      Matt_P
      Matt_P
      Product(s): Bentley Substation Version(s): through 10.00.00.232 Environment: N\A Area: Component Management Subarea: Accessory Kit Manager Problem Description When I open Accessory Kits Manager…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Accessory kits missing from Accessory Kits Manager

      Sarvesh Kulkarni
      Sarvesh Kulkarni
      Product(s): Bentley Substation Version(s): through 10.00.00.232 Environment: N\A Area: Component Management Subarea: Accessory Kit Manager Problem Description When I open Accessory Kits Manager…
      • over 4 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Projects or pages missing from Construction Drawing Locator

      Matt_P
      Matt_P
      Product(s): Bentley Substation Version(s): through 10.00.00.232 Environment: N/A Area: Construction Drawings Subarea: Copy Construction Drawings To Project Problem Description I'm trying to…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Configure button is grayed out on Setup - ProjectWise

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N\A Area: ProjectWise Integration Subarea: N\A Problem Description The Configure button on Setup > ProjectWise…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Unmapped fields cannot be moved on Parts Database Manager Customization

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.xx Environment: N/A Area: Component Management Subarea: Parts Database Problem Description After mapping fields such as…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Terminals, plugs missing from Insert Symbol By Device ID

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 10.00.00.232 Environment: N\A Area: Component Features Subarea: Insert Symbol By ID Problem Description When I try to insert a symbol…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Missing information in Device Usage Chart

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Component Features Subarea: Edit Components Problem Description Missing information in Device…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Nothing happens when using Automatic Wire Numbering

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.140 Environment: N/A Area: Wire Numbering Subarea: Automatic Wire Numbering Problem Description When trying to use Automatic…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Pasted elements rotated or scaled

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N\A Area: PowerPlatform Support Subarea: N/A Problem Description When elements such as symbols and wires…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Area inside the sheet border is filled white

      Siddharaj Talawar
      Siddharaj Talawar
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: PowerPlatform Support Subarea: N/A Problem Description Area inside the drawing border has become…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Startup Error: Promis.e not responding

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.137 Environment: N/A Area: Installation_Configuration Subarea: N/A Problem Description At startup, the software hangs and…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Disable Auto Shrink to avoid performance degradation

      Jesse Dringoli
      Jesse Dringoli
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Database Platform Support Subarea: N/A Background Manual and automatic shrinking of SQL database…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Random, distorted, or extra lines appear on every DGN file

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.137 Environment: N\A Area: Installation_Configuration Subarea: N\A Problem Description When any project page is opened…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Parts missing from Insert Substation Objects

      Sarvesh Kulkarni
      Sarvesh Kulkarni
      Product(s): Bentley Substation Version(s): through 10.02.00.31 Environment: N\A Area: 3D Layout Features Subarea: Insert Substation Objects Problem Description After selecting the Insert Substation…
      • over 4 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Cannot move certain elements, symbols

      Siddharaj Talawar
      Siddharaj Talawar
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.12.137 Environment: N\A Area: PowerPlatform Support Subarea: Manipulate Tools Problem Description When I try to move a symbol on a…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Remove Unplaced Devices

      Michael Kelley
      Michael Kelley
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.96 Environment: N/A Area: Project Management Subarea: BOM Explorer Devices and/or part numbers are appearing on reports but…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Question marks in wire numbers

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.96 Environment: N\A Area: Wire Numbering Subarea: Modify Wire Label Problem Description Why are question marks appearing…
      • over 6 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Dialog missing values or does not match drawing

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.96 Environment: N\A Area: Maintenance Features Subarea: Update Page Problem Description Data on a dialog does not match…
      • over 6 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Desired SQL server Not Listed in the available Servers List

      Jesse Dringoli
      Jesse Dringoli
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.96 Environment: N/A Area: Database Platform Support Subarea: N/A Problem Description After installing the " SQL Server…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Cannot assign a family to a device

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.73 Environment: N\A Area: Component Features Subarea: Family Usage Problem Description Unable to assign a family to a device…
      • over 6 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Cannot find PLC1.xls for tutorial

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Administration Features Subarea: Options Problem Description When following the ANSI-IEEE_tutorial…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • No right-click menu appears

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.13.140 Environment: N\A Area: Installation_Configuration Subarea: N/A Problem Description When I right-click symbols, wires, title…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Wiring diagram or cable cross reference not populating

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.96 Environment: N\A Area: Reports_Output Features Subarea: Wiring Diagram Problem Description After inserting a wiring…
      • over 6 years ago
      • OpenUtilities
      • OpenUtilities Wiki
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