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Title Block Designer
v8i
Off-grid wires and symbols
Satish Saptasagar
Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.xx Environment: Standalone Area: PowerPlatform Support Subarea: N/A Problem Description Symbols and wires that were inserted…
over 3 years ago
OpenUtilities
OpenUtilities Wiki
Pasted elements rotated or scaled
Satish Saptasagar
Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N\A Area: PowerPlatform Support Subarea: N/A Problem Description When elements such as symbols and wires…
over 3 years ago
OpenUtilities
OpenUtilities Wiki
Unreadable or disappearing elements upon selection
Satish Saptasagar
Product(s): Promis.e, Bentley Substation Version(s): 08.11.xx.xx Environment: N/A Area: PowerPlatform Support Subarea: N/A Problem Description When an item in a design file (drawing) is selected…
over 3 years ago
OpenUtilities
OpenUtilities Wiki
Area inside the sheet border is filled white
Siddharaj Talawar
Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: PowerPlatform Support Subarea: N/A Problem Description Area inside the drawing border has become…
over 3 years ago
OpenUtilities
OpenUtilities Wiki
Empty box is stuck on the screen
Satish Saptasagar
Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: PowerPlatform Support Subarea: N/A Problem Description An empty box or a box containing non…
over 3 years ago
OpenUtilities
OpenUtilities Wiki
Empty rows on Select Part Number
Matt_P
Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.xx Environment: N/A Area: Component Features Subarea: Edit Components Problem Description When trying to assign a part…
over 5 years ago
OpenUtilities
OpenUtilities Wiki
Problems associated with offline pages
Satish Saptasagar
Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Project Management Subarea: Project Manager Problem Description Various undesirable behavior…
over 3 years ago
OpenUtilities
OpenUtilities Wiki
Cannot insert variables in Title Block Designer
Matt_P
Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.xx Environment: N/A Area: Drawing Management Subarea: Title Block Designer Problem Description Cannot insert any variables…
over 5 years ago
OpenUtilities
OpenUtilities Wiki
False Error 12 on Shortest Distance Validation Report
Matt_P
Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Panel Layout Subarea: Shortest Distance Problem Description After running Shortest Distance…
over 5 years ago
OpenUtilities
OpenUtilities Wiki
Wrong part numbers listed in Select Part Number
Matt_P
Product(s): Promis.e, Bentley Substation Version(s): 08.11.xx.xx Environment: N/A Area: Component Management Subarea: Parts Database Problem Description When assigning a part number to a device…
over 5 years ago
OpenUtilities
OpenUtilities Wiki
Cannot draw wires in custom modes
Matt_P
Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Wiring Features Subarea: Draw Wire Problem Description After creating a custom drawing mode…
over 5 years ago
OpenUtilities
OpenUtilities Wiki
Startup Error: Promis.e not responding
Satish Saptasagar
Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.137 Environment: N/A Area: Installation_Configuration Subarea: N/A Problem Description At startup, the software hangs and…
over 3 years ago
OpenUtilities
OpenUtilities Wiki
Disable Auto Shrink to avoid performance degradation
Jesse Dringoli
Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Database Platform Support Subarea: N/A Background Manual and automatic shrinking of SQL database…
over 3 years ago
OpenUtilities
OpenUtilities Wiki
Can't Create a New Project Page
Satish Saptasagar
Product(s): Promis.e, Bentley Substation V8i Version(s): through 08.11.13.140 Environment: N/A Area: Project Management Subarea: Project Manager Problem Description When I try to create a new…
over 3 years ago
OpenUtilities
OpenUtilities Wiki
AutoCAD - Previews flicker or are blank
Satish Saptasagar
Product(s): Promis.e for AutoCAD Version(s): through 08.11.11.85 Environment: N/A Area: Installation_Configuration Subarea: N/A Problem Description Drawing preview windows (thumbnails) flicker…
over 3 years ago
OpenUtilities
OpenUtilities Wiki
AutoCAD - Dim or dark title blocks or other objects
Matt_P
Product(s): Promis.e Version(s): through 08.11.11.85 Environment: N/A Area: Interoperability Subarea: N/A Problem Description Title blocks or other objects on the project pages appear dim or…
over 5 years ago
OpenUtilities
OpenUtilities Wiki
Random, distorted, or extra lines appear on every DGN file
Satish Saptasagar
Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.137 Environment: N\A Area: Installation_Configuration Subarea: N\A Problem Description When any project page is opened…
over 3 years ago
OpenUtilities
OpenUtilities Wiki
Parts missing from Insert Substation Objects
Sarvesh Kulkarni
Product(s): Bentley Substation Version(s): through 10.02.00.31 Environment: N\A Area: 3D Layout Features Subarea: Insert Substation Objects Problem Description After selecting the Insert Substation…
over 4 years ago
OpenUtilities
OpenUtilities Wiki
Tools Are Missing From Tasks Menu
Satish Saptasagar
Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: PowerPlatform Support Subarea: N/A Problem Description Buttons to start certain tools are missing…
over 3 years ago
OpenUtilities
OpenUtilities Wiki
No files created with Export To DWG
Satish Saptasagar
Product(s): Promis.e Version(s): 08.11.12.137 Environment: N\A Area: Project Management Subarea: Project Manager Problem Description After choosing the Export To path and DWG Version and clicking…
over 3 years ago
OpenUtilities
OpenUtilities Wiki
Endless "retry" activation loop
Matt_P
Product(s): promis.e Version(s): 08.11.05.91 - 08.11.11.85 Environment: N/A Area: Licensing Subarea: N/A Problem Description Product Activation wizard says successful, but the user gets an…
over 5 years ago
OpenUtilities
OpenUtilities Wiki
promis.e is only using a Standard license
Matt_P
Product(s): promis.e Professional, promis.e Enterprise Version(s): through 08.11.12.137 Environment: N/A Area: Licensing Subarea: N/A Problem Description I just installed and activated promis…
over 5 years ago
OpenUtilities
OpenUtilities Wiki
View is rotated
Satish Saptasagar
Product(s): Promis.e Standalone, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: PowerPlatform Support Subarea: N/A Problem Description The view of a project page…
over 3 years ago
OpenUtilities
OpenUtilities Wiki
Cannot move certain elements, symbols
Siddharaj Talawar
Product(s): Promis.e, Bentley Substation Version(s): 08.11.12.137 Environment: N\A Area: PowerPlatform Support Subarea: Manipulate Tools Problem Description When I try to move a symbol on a…
over 3 years ago
OpenUtilities
OpenUtilities Wiki
Remove Unplaced Devices
Michael Kelley
Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.96 Environment: N/A Area: Project Management Subarea: BOM Explorer Devices and/or part numbers are appearing on reports but…
over 3 years ago
OpenUtilities
OpenUtilities Wiki
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