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OpenUtilities
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    • Reports_Output Features
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    • Title Block Designer
    • v8i
    • Off-grid wires and symbols

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.xx Environment: Standalone Area: PowerPlatform Support Subarea: N/A Problem Description Symbols and wires that were inserted…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Pasted elements rotated or scaled

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N\A Area: PowerPlatform Support Subarea: N/A Problem Description When elements such as symbols and wires…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Unreadable or disappearing elements upon selection

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.xx.xx Environment: N/A Area: PowerPlatform Support Subarea: N/A Problem Description When an item in a design file (drawing) is selected…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Area inside the sheet border is filled white

      Siddharaj Talawar
      Siddharaj Talawar
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: PowerPlatform Support Subarea: N/A Problem Description Area inside the drawing border has become…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Empty box is stuck on the screen

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: PowerPlatform Support Subarea: N/A Problem Description An empty box or a box containing non…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Empty rows on Select Part Number

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.xx Environment: N/A Area: Component Features Subarea: Edit Components Problem Description When trying to assign a part…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Problems associated with offline pages

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Project Management Subarea: Project Manager Problem Description Various undesirable behavior…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Cannot insert variables in Title Block Designer

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.xx Environment: N/A Area: Drawing Management Subarea: Title Block Designer Problem Description Cannot insert any variables…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • False Error 12 on Shortest Distance Validation Report

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Panel Layout Subarea: Shortest Distance Problem Description After running Shortest Distance…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Wrong part numbers listed in Select Part Number

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.xx.xx Environment: N/A Area: Component Management Subarea: Parts Database Problem Description When assigning a part number to a device…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Cannot draw wires in custom modes

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Wiring Features Subarea: Draw Wire Problem Description After creating a custom drawing mode…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Startup Error: Promis.e not responding

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.137 Environment: N/A Area: Installation_Configuration Subarea: N/A Problem Description At startup, the software hangs and…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Disable Auto Shrink to avoid performance degradation

      Jesse Dringoli
      Jesse Dringoli
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Database Platform Support Subarea: N/A Background Manual and automatic shrinking of SQL database…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Can't Create a New Project Page

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation V8i Version(s): through 08.11.13.140 Environment: N/A Area: Project Management Subarea: Project Manager Problem Description When I try to create a new…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • AutoCAD - Previews flicker or are blank

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e for AutoCAD Version(s): through 08.11.11.85 Environment: N/A Area: Installation_Configuration Subarea: N/A Problem Description Drawing preview windows (thumbnails) flicker…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • AutoCAD - Dim or dark title blocks or other objects

      Matt_P
      Matt_P
      Product(s): Promis.e Version(s): through 08.11.11.85 Environment: N/A Area: Interoperability Subarea: N/A Problem Description Title blocks or other objects on the project pages appear dim or…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Random, distorted, or extra lines appear on every DGN file

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.137 Environment: N\A Area: Installation_Configuration Subarea: N\A Problem Description When any project page is opened…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Parts missing from Insert Substation Objects

      Sarvesh Kulkarni
      Sarvesh Kulkarni
      Product(s): Bentley Substation Version(s): through 10.02.00.31 Environment: N\A Area: 3D Layout Features Subarea: Insert Substation Objects Problem Description After selecting the Insert Substation…
      • over 4 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Tools Are Missing From Tasks Menu

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: PowerPlatform Support Subarea: N/A Problem Description Buttons to start certain tools are missing…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • No files created with Export To DWG

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e Version(s): 08.11.12.137 Environment: N\A Area: Project Management Subarea: Project Manager Problem Description After choosing the Export To path and DWG Version and clicking…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Endless "retry" activation loop

      Matt_P
      Matt_P
      Product(s): promis.e Version(s): 08.11.05.91 - 08.11.11.85 Environment: N/A Area: Licensing Subarea: N/A Problem Description Product Activation wizard says successful, but the user gets an…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • promis.e is only using a Standard license

      Matt_P
      Matt_P
      Product(s): promis.e Professional, promis.e Enterprise Version(s): through 08.11.12.137 Environment: N/A Area: Licensing Subarea: N/A Problem Description I just installed and activated promis…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • View is rotated

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e Standalone, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: PowerPlatform Support Subarea: N/A Problem Description The view of a project page…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Cannot move certain elements, symbols

      Siddharaj Talawar
      Siddharaj Talawar
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.12.137 Environment: N\A Area: PowerPlatform Support Subarea: Manipulate Tools Problem Description When I try to move a symbol on a…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Remove Unplaced Devices

      Michael Kelley
      Michael Kelley
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.96 Environment: N/A Area: Project Management Subarea: BOM Explorer Devices and/or part numbers are appearing on reports but…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • View related content throughout OpenUtilities
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