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    • Error: The given key was not present in the dictionary - Substation CONNECT

      Satish Saptasagar
      Satish Saptasagar
      Product(s): OpenUtilities Substation CONNECT Version(s): 10.00.XX.XX to 10.07.XX.XX Environment: N/A Area: Installation_Configuration Subarea: Installation Error Error or Warning Messages When…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error: The given key was not present in the dictionary

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promise CONNECT Version(s): 10.00.XX.XX to 10.06.XX.XX Environment: N/A Area: Installation_Configuration Subarea: Installation Error Error or Warning Messages When Promis.e CONNECT…
      • over 1 year ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Alert - UI Fail to delete folder

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.13.96 Environment: N/A Area: Installation_Configuration Subarea: N/A Error or Warning Message When loading the Project Manager tree…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error - user configuration file could not be updated

      Matt_P
      Matt_P
      Product(s): Bentley Substation Version(s): 10.00.00. 232 - 10.01.00.23 Environment: N\A Area: Installation_Configuration Subarea: N\A Error or Warning Message When trying to open a project…
      • over 4 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error at Startup - Unrecognized database format, Device.mdb

      Sarvesh Kulkarni
      Sarvesh Kulkarni
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.08.xx - 08.11.12.xx Environment: N/A Area: Installation_Configuration Subarea: N/A Error or Warning Message When starting the software…
      • over 4 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error on Backup and Restore: System cannot find the file specified

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N\A Area: Project Management Subarea: Backup and Restore Project Error or Warning Message When trying…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error - Source catalog is not an ACAD catalog

      Tani_S
      Tani_S
      Product(s): Promis.e Version(s): 08.11.13.57 through 08.11.13.96 Environment: N\A Area: Migration Subarea: N\A Error or Warning Message In Promis.e SELECTseries 8, when trying to migrate a…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error - Object reference...General

      Jesse Dringoli
      Jesse Dringoli
      Product(s): Promis.e, Bentley Substation Version(s): through 10.00.00.232 Environment: N/A Area: N/A Subarea: N/A Error or Warning Message A sample "Object Reference" error message: Internal…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Endless "retry" activation loop

      Matt_P
      Matt_P
      Product(s): promis.e Version(s): 08.11.05.91 - 08.11.11.85 Environment: N/A Area: Licensing Subarea: N/A Problem Description Product Activation wizard says successful, but the user gets an…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error - page already exists

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.13.140 Environment: N\A Area: Project Management Subarea: Project Manager Error or Warning Message When attempting to rename a page…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error renaming or creating page - File has the same name

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N\A Area: Project Management Subarea: Project Manager Error or Warning Message When attempting to rename…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error creating part database path, DBNETLIB

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.07.82 Environment: N\A Area: Administration Features Subarea: Setup Error or Warning Message When the Finish button is clicked when…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error inserting symbol - Invalid cell library

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.137 Environment: N/A Area: Component Features Subarea: Insert Symbol By Name Error or Warning Message When trying to insert…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error at Startup - Unrecognized database format, catalog.mdb

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.08.xx - 08.11.11.xx Environment: N/A Area: Database Platform Support Subarea: N/A Error or Warning Message When starting the software…
      • over 4 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error at startup - The type initializer for ECT.ECAD.UI.ShapeManager threw an exception

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.07.82 Environment: N/A Area: Installation_Configuration Subarea: N/A Error or Warning Message The following error occurs at startup…
      • over 4 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error - Project file is corrupt

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.11.xx - 08.11.12.xx Environment: N/A Area: Installation_Configuration Subarea: N/A Error or Warning Message After the software became…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error - "database is used by another user" when creating parts database path

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.xx Environment: N/A Area: Administration Features Subarea: Setup Error or Warning Message During the creation of a parts…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error - Can not find a valid MicroStation, fail to start

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.08.xx Environment: N/A Area: Installation_Configuration Subarea: N/A Error or Warning Message When attempting to start Promis…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error - Title block name is invalid

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Administration Features Subarea: Setup Error or Warning Message "Title block name is invalid…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error opening Title Block Designer - UpdateGridsNodeForNewAddMode

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.12.18 Environment: N/A Area: Drawing Management Subarea: Title Block Designer Error or Warning Message When starting Title Block Designer…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Empty rows on Select Part Number

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.xx Environment: N/A Area: Component Features Subarea: Edit Components Problem Description When trying to assign a part…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error - Some connection point text is invalid

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 10.01.00.23 Environment: N/A Area: Component Features Subarea: Edit Components Error or Warning Message When trying to change connection…
      • over 4 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error on Run Reports - DevExpress, UseNativeFormat

      Matt_P
      Matt_P
      Product(s): Promis.e Version(s): 08.11.12.xx Environment: N\A Area: Reports_Output Features Subarea: Reporting Error Message When trying to run or preview certain templates using Run Reports…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error - Physical file does not exist, Insert Symbol

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Component Features Subarea: Insert Symbol By Name Error or Warning Message When trying to insert…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error - Invalid PageFormat

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Find_Replace Subarea: Replace Page Format Error or Warning Message "Invalid PageFormat" is displayed…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
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