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    • Error - Object Reference .... Boolean IsPolywire - Promis.e CONNECT

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.09.XX.XX Environment: NA Area: Wiring Features Subarea: Wiring Error Background: The below Error sometimes can be seen when…
      • over 1 year ago
      • OpenUtilities
      • OpenUtilities Wiki
    • How to Align Text on Drawing report text in Promis.e CONNECT

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.09.XX.XX Environment: NA Area: Reporting Subarea: Reports & Output features Background: The user face issue with the report…
      • over 1 year ago
      • OpenUtilities
      • OpenUtilities Wiki
    • How to Plot PDF using Project Publisher - Promis.e CONNECT

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.09.XX.XX Environment: NA Area: Reports & Output Features Subarea: NA Background: The Project Publisher tool is used to create…
      • over 1 year ago
      • OpenUtilities
      • OpenUtilities Wiki
    • How to Reset Project Manager Dialog in Promis.e CONNECT

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Version(s): 10.00.XX.XX to 10.09.XX.XX Environment: N/A Area: Project Management Subarea: Project Manager Problem Description Users might face issues like they…
      • over 1 year ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Opening Pages slow for some of the pages due to Pending Changes in the Database - Promis.e CONNECT

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.09.XX.XX Environment: NA Area: Project Management Subarea: NA Background: Sometimes users observe that opening pages in…
      • over 1 year ago
      • OpenUtilities
      • OpenUtilities Wiki
    • When Promis.e page is Export to DWG/DXF the some of the symbol graphics are not visible

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.03.XX.XX to 10.09.XX.XX Environment: NA Area: Power Platform Support Subarea: NA Background: The user sometimes may come across issues…
      • over 1 year ago
      • OpenUtilities
      • OpenUtilities Wiki
    • How to create App Data Folder Deployment in Promis.e Connect

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.09.XX.XX Environment: NA Area: Installation & Location Subarea: NA Background: Promis.e support’s having predefined templates…
      • over 1 year ago
      • OpenUtilities
      • OpenUtilities Wiki
    • How to enable ESC key to exit current active command - Promis.e CONNECT

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.09.XX.XX Environment: NA Area: Power Platform Support Subarea: NA Background: Users might want to use the ESC button to…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • How to Correct the Insert Point Symbol Level in Promis.e CONNECT

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.06.XX.XX to 10.09.XX.XX Environment: NA Area: Component Feature Subarea: NA Background: There was a BUG in the earlier version of Promis…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • How to Merge a Reference drawing into Promis.e Connect

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.09.XX.XX Environment: NA Area: Power Platform Support Subarea: NA Background: In the latest version of Promis.e for a Reference the Device…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • How to link a symbol to a Duplicate Device using Engineering Design Consideration

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.09.XX.XX Environment: NA Area: Component Feature Subarea: Insert Symbol by Id Background: Users might need to place Duplicate Device. In…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • How to Replace Symbol in Promis.e CONNECT

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.09.XX.XX Environment: NA Area: Component Feature Subarea: Find and Replace Background: The Replace Symbol tool allows a…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Resolved issues in Promis.e CONNECT Edition Update 9, 10.09.00.17

      Satish Saptasagar
      Satish Saptasagar
      Product: Promis.e CONNECT Generation: CONNECT Edition Version: Update 9, 10.09.00.17 ID Title 364829 Check feasibility : Substation SQL Project DB in Azure 517937 [Device Usage][SUBID] improve…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Cannot Restore Project: dbo.Page table .... - Promis.e CONNECT

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.08.XX.XX Environment: NA Area: Project Management Subarea: Backup & Restore Project Background: The user in some cases may…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • How to Batch Convert Promis.e DGN drawings to DWG

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.08.XX.XX Environment: NA Area: Power Platform Support Subarea: NA Background: How to convert and save Multiple Promis.e…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Issues running Project API Builder in Promis.e CONNECT using excel sheet created for Promis.e V8i

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.08.XX.XX Environment: NA Area: Automation Feature Subarea: Project API Builder Background: The user face issue with running…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Resolved issues in Promis.e CONNECT Update 8, 10.08.00.32

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.08.XX.XX Environment: NA Area: Installation_Configuration Subarea: NA BUG/ENHANCEMENT DESCRIPTION 384524 Insert…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • How to Replace a Family in Promis.e CONNECT

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.07.XX.XX Environment: NA Area: Component Feature Subarea: Find and Replace Component Background: The user may sometimes…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • How to add Parts Data from MDB file data to existing Parts Database MDB file - Promis.e CONNECT

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.07.XX.XX Environment: NA Area: Component Management Subarea: Parts Database Background: Users sometimes may need to copy…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Update Page - Maintenance Feature - Promis.e CONNECT

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.07.XX.XX Environment: NA Area: Maintenance Feature Subarea: NA Background: The Update Page tool attempts to synchronize…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Filter a Cable Report in Promis.e CONNECT

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.07.XX.XX Environment: N/A Area: Reports_Output Features Subarea: Reporting How can users filter cable reports in Promis.e CONNECT…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • How to Create a new family based on existing family - Promis.e CONNECT

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Version(s): 10.00.XX.XX to 10.07.XX.XX Environment: NA Area: Component Management Subarea: Family Creation Background: Below details provide help with creating…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Resolved issues in Promis.e CONNECT Update 7, 10.07.00.17

      Satish Saptasagar
      Satish Saptasagar
      BUG/ ENHANCEMENT DESCRIPTION 500362 [Promise Installation] SQL Express 2016 with the installation package 336592 Command Protection: user needs Create WorkSpace & Workset, Copy Project and Move to Database function to be part of Command…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • There is no symbol associated with this part number to place - Promis.e CONNECT

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e CONNECT Version(s): 10.00.XX.XX to 10.06.XX.XX Environment: NA Area: Component Feature Subarea: Insert Symbol by Part Number Problem Description: When users try to place…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Family modifications not reflected in project - OpenUtilities Substation CONNECT

      Satish Saptasagar
      Satish Saptasagar
      Product(s): OpenUtilities Substation CONNECT Version(s): 10.00.XX.XX to 10.09.XX.XX Environment: NA Area: Component Management Subarea: Family Creation Problem Description: The user many…
      • over 2 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • View related content throughout OpenUtilities
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