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    • Jumpers do not appear on Cable Diagrams

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 10.01.00.23 Environment: N\A Area: Reports_Output Features Subarea: Wiring Diagram I set the Show terminal jumper line check box in…
      • over 4 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Creating categories for symbols

      Sarvesh Kulkarni
      Sarvesh Kulkarni
      Product(s): Promis.e, Bentley Substation Version(s): through 10.01.00.23 Environment: N/A Area: Component Management Subarea: N/A Background: Organization is the key! Many times, it is possible…
      • over 4 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Why should I upgrade Promis.e?

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e Version(s): prior to 08.11.13.96 Environment: N\A Area: Installation_Configuration Subarea: N\A Why should I upgrade Promis.e to a newer version? My version still works!…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error - user configuration file could not be updated

      Matt_P
      Matt_P
      Product(s): Bentley Substation Version(s): 10.00.00. 232 - 10.01.00.23 Environment: N\A Area: Installation_Configuration Subarea: N\A Error or Warning Message When trying to open a project…
      • over 4 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error at Startup - Unrecognized database format, Device.mdb

      Sarvesh Kulkarni
      Sarvesh Kulkarni
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.08.xx - 08.11.12.xx Environment: N/A Area: Installation_Configuration Subarea: N/A Error or Warning Message When starting the software…
      • over 4 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error on Backup and Restore: System cannot find the file specified

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N\A Area: Project Management Subarea: Backup and Restore Project Error or Warning Message When trying…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Specify a Setup Configuration at startup

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.13.52 - 08.11.13.140 Environment: N\A Area: Installation_Configuration Subarea: N\A How can I specify which Setup Configuration to use…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Pen Table use with Project Publisher

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 10.00.00.232 Environment: N\A Area: Print_Publish Features Subarea: Project Publisher How can I specify a pen table for Project Publisher…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Creating symbols from 3D models

      Matt_P
      Matt_P
      Product(s): Bentley Substation, Promis.e Version(s): through 10.00.00.232 Environment: N\A Area: Component Management Subarea: Create Symbol I have some files of equipment that I downloaded from…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error - Source catalog is not an ACAD catalog

      Tani_S
      Tani_S
      Product(s): Promis.e Version(s): 08.11.13.57 through 08.11.13.96 Environment: N\A Area: Migration Subarea: N\A Error or Warning Message In Promis.e SELECTseries 8, when trying to migrate a…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Assign or change Installation/Location for multiple devices at once

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 10.00.00.232 Environment: N\A Area: Component Features Subarea: Edit Components How can I change the Installation and Location values…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Insert Field

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 10.00.00.232 Environment: N/A Area: Component Features Subarea: Insert Field Background The Insert Field tool is used to draw a…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • License Management Tool

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation, Bentley Raceway and Cable Management Version(s): through 10.00.00.232 Environment: N\A Area: Licensing Subarea: N\A Background The License Management…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Evaluation version does not download

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation, Bentley Raceway and Cable Management Version(s): 08.11.13.140 Environment: N\A Area: Installation_Configuration Subarea: N\A Problem Description I…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Print to PDF

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Print_Publish Features Subarea: Printing_Plotting Background An alternative to using Project…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error - page already exists

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.13.140 Environment: N\A Area: Project Management Subarea: Project Manager Error or Warning Message When attempting to rename a page…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error renaming or creating page - File has the same name

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N\A Area: Project Management Subarea: Project Manager Error or Warning Message When attempting to rename…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Panduit Labels

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Reports_Output Features Subarea: Reporting Background The Panduit Labels tool generates a list…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Export data from Data Manager

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Data Manager Subarea: N/A How can I export data from Data Manager? Steps to Accomplish Use…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error selecting project - Object reference...get_DefaultPartsDB

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.11, 08.11.12 Environment: N/A Area: Project Management Subarea: Project Manager Error or Warning Message The following error occurs…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Wiring Manager does not appear

      Avanti Khandalkar
      Avanti Khandalkar
      Product(s): Promis.e, Bentley Substation Version(s): 08.11.13.96 Environment: Windows 10 Area: Wiring Features Subarea: Wiring Manager Problem Description When right-clicking any wire in any…
      • over 4 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Replace Symbol Text

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N\A Area: Find_Replace Subarea: Replace Symbol Text Background The Replace Symbol Text tool is used to…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Error at startup - cannot find input table or query sym0

      Satish Saptasagar
      Satish Saptasagar
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N\A Area: Installation_Configuration Subarea: N\A Error or Warning Message At startup, the following or…
      • over 3 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Insert component footprints without a panel layout symbol

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N\A Area: Panel Layout Subarea: N\A Background Sometimes a simple box depicting the physical boundaries…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
    • Change text that appears on dialogs

      Matt_P
      Matt_P
      Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Administration Features Subarea: Mode Manager Background Sometimes a user may wish to edit…
      • over 5 years ago
      • OpenUtilities
      • OpenUtilities Wiki
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