Bentley Communities
Site
Search
User
Site
Search
User
Welcome
Products
Support
About
More
Cancel
Browse By Tags
All tags
AssetWise APM
SELECTsupport
07.04.00.00
07.05.00.55
074.04.00.00
6.0 - 7.4
6+
7.2+
7.5
7.x
All
All Versions
APM Implementation and Performance Management
Assetwise APM Foundation
configure
en
failure mode
FM
inactivate
integration
login
nlog
Performance
R6+
SAP PI
scheduled action
user
Not able to select existing work order for Alarm Acknowledgment
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): All versions Environment: N\A Area: N/A Subarea: N\A Problem User is not able to select an existing APM work order for…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Error while uploading image to Indicator causes citrix deployed client to crash
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): 7.4 Environment: N\A Area: N/A Subarea: N\A Problem If we open the citrix deployed smart client and try to…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
The configuration's search control text doesn't always find rows having the search string
Joseph Marin
Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: N/A Subarea: N\A Problem Searching for rows in a configuration list does not always find rows…
7 months ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Asset Hierarchy Location not updating properly
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: N/A Subarea: N\A Problem When an asset is reparented, or a new Hierarchy Code entered…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
"Check For Expiring Contracts" scheduled action is not expiring contracts
Joseph Marin
Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: N/A Subarea: N\A Problem The Check For Expiring Contracts scheduled action is sending notification…
5 months ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Missing SAP inbound transactions during time SAP PI integration component was not active
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): 7.6 & lower Environment: N\A Area: N/A Subarea: N\A Problem The SAP PI integration component was not running for a number…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
How to verify whether a report has been customized
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: N/A Subarea: N\A These are the steps required to determine whether a base report has…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Not receiving email notifications from scheduled actions.
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): Any Environment: N\A Area: N/A Subarea: N\A Problem Not receiving email notifications from scheduled actions. The scheduled…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
How to log APM messages to a custom file target
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): N\A Environment: N\A Area: N/A Subarea: N\A APM has extensive logging capability, with hundreds of logging categories.…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Work order requires approval though work order approval setting has been turned off
Joseph Marin
Product(s): APM Implementation and Performance Management Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem I unchecked all the approval checkboxes for all document types (i…
7 months ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Smart client immediately fails to start-up due to corrupted client.xml and inadequate folder permissions
Joseph Marin
Product(s): APM Implementation and Performance Management Version(s): 6.2.3 Environment: N\A Area: N/A Subarea: N\A Problem When I try to logon to Development System Smart Client I get a…
7 months ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Domain validation fails during User setup, but doesn't give the failure reason
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: N/A Subarea: N\A Problem When adding an APM user, the user's domain can be validated…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Reallocating costs from one work order to another, project
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: N/A Subarea: N\A Problem We have a project that had many purchases on it and we…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Encrypted password could include a forward slash which causes a problem with parsing a URL
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): 6.2+ Environment: N\A Area: N/A Subarea: N\A Problem When using an ODC connection, password encryption can sometimes…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Investigating Performance of Site Views
Giselle Notte
Product(s): APM Implementation and Performance Management Version(s): 6.2+ Environment: N\A Area: N/A Subarea: N\A How to use APM logging…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
How to set a desired start time on PM work orders
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): all Environment: N\A Area: N/A Subarea: N\A Problem When a PM Task is generated from a Standard Task the Planned…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Unauthorized Error Deploying Smart Client Package to APM Server Manager
Joseph Marin
Product(s): APM Implementation and Performance Management Version(s): 7.2+ Environment: N\A Area: N/A Subarea: N\A Problem Smart Client package is created successfully but on deploy to the…
7 months ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Intermitent email notification problems
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: N/A Subarea: N\A Problem Some users do not get email notifications as expected, and some do…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Unable to reference date or enum inputs in vbscript for calculated indicators
Joseph Marin
Product(s): APM Implementation and Performance Management Version(s): all Environment: N\A Area: N/A Subarea: N\A Problem Trying to use a date or enumerated type input in a calculated indicator…
7 months ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Handheld computing operating systems
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): 7.6+ Environment: N\A Area: N/A Subarea: N\A What are the pros and cons of utilizing Android devices versus Windows…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Oracle error value loarger than specified precision allowed
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): 7.5 Environment: N\A Area: N/A Subarea: N\A Problem G etting this error intermittently when clicking the Finish…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Asset transfer cannot be completed because work request is still open
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): All versions Environment: N\A Area: N/A Subarea: N\A Problem When transferring an Asset from one Site to another, the…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Microsoft ODBC Drivers 11 and 13 supported in R7.5
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): 7.5 + Environment: N\A Area: N/A Subarea: N\A Recommendation to switch from ODBC “Native Client 11.0” FYI Microsoft…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Integration event xml files prefixed with "bad_"
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: N/A Subarea: N\A Why to some xml files used in integration have a prefix of bad_?…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Remote synchronization fails due to duplicate indicator state
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): All versions, Oracle database Environment: N\A Area: N/A Subarea: N\A Problem Symptoms: 1. A single remote…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
>