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Product(s): Exor Spatial Manager Version(s): 04.08.00.04 Environment: N\A Area: Hosting/Accessibility Subarea: N\A Problem After password expiry / reset, unable to log into Spatial…

Product(s): Exor Street Gazetteer Manager Version(s): 04.07.00.40 Environment: N\A Area: Export Subarea: N\A When trying to export the OD file an error is generated. ORA-20000…

Product(s): Exor TMA Noticing Manager Version(s): 04.07.00.32 Environment: N\A Area: Other Subarea: N\A How to change a user's default organisation and district. Background …

Product(s): Exor TMA Noticing Manager Version(s): 04.07.00.13 Environment: N\A Area: Other Subarea: N\A Users have found that when they try to run the Apex reports they get the…

Product(s): Exor MapCapture (ESRI) Version(s): N\A Environment: N\A Area: Bentley Mapcapture Subarea: N\A Problem Description MC Toolbar does not appear. Event after selecting the toolbar…

Product(s): Exor MapCapture Version(s): 04.05.02.02 Environment: Windows XP 32 bit Area: General Subarea: N\A Problem Description One last thing about the test environment I hope you can…

Product(s): Exor Maintenance Manager Version(s): 04.05.00.00 Environment: Windows XP 32 bit Area: Inspections Subarea: N\A Problem Description Users are running an Insurance Claims Report…

Product(s): Exor Maintenance Manager Version(s): 04.07.00.05 Environment: N\A Area: Defects Subarea: N\A Problem Description Is it possible to re-allocate a defect to a different…

Product(s): Exor Asset Manager Version(s): 04.07.00.01 Environment: Windows XP 64 bit Area: Asset Items Subarea: N\A Problem Description Can I find out a list of local authority…

Product(s): Exor Maintenance Manager Version(s): 04.05.00.05 Environment: N\A Area: Work Orders Subarea: N\A Problem Description Some work orders are instructed as have a date instructed…

Product(s): Exor Network Manager Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Sometimes Support will request details from the Java Console which keeps logs of Java activity…

Product(s): Exor Network Manager Version(s): N\A Environment: N\A Area: N/A Subarea: N\A What characters are allowed when resetting my password? There are certain rules that must be followed…

Product(s): Exor Maintenance Manager Version(s): 04.07.00.05 Environment: Windows XP 64 bit Area: Hosting/Accessibility Subarea: N\A Problem I want to create an inspection (and then a defect…

Product(s): Exor Maintenance Manager Version(s): 04.05.00.00 Environment: Windows XP 64 bit Area: Work Orders Subarea: N\A Problem When creating a defect that matches a work order…

Product(s): Exor Maintenance Manager Version(s): 04.05.00.00 Environment: N\A Area: Loaders - Inventory Subarea: N\A Problem Description Tried to load (inventory loader - part…

Product(s): Exor Network Event Manager Version(s): N\A Environment: Windows XP 64 bit Area: Hosting/Accessibility Subarea: N\A Problem User created a bespoke report in SSRS and wanted to…

Product(s): Exor MapCapture Version(s): N\A Environment: Windows XP 64 bit Area: Inspections Subarea: N\A Problem Description Loading an Inspection fails with error message…

Product(s): Exor Maintenance Manager Version(s): 04.07.00.01 Environment: Windows XP 64 bit Area: Work Orders Subarea: N\A Problem Whilst running an inspection file into the loader and…

Product(s): Exor Maintenance Manager Version(s): 04.07.00.00 Environment: Windows XP 64 bit Area: Inspections Subarea: N\A Is it possible to delete a whole Inspection Batch that has been…

Product(s): Exor Maintenance Manager Version(s): 04.07.00.01 Environment: Windows XP 64 bit Area: Inspections Subarea: N\A Problem To enable multiple assets to be grouped ( selected ) and…

Product(s): Exor Network Manager Version(s): 04.07.00.01 Environment: N\A Area: Other Subarea: N\A How to set up scheduling frequencies for use in Exor, e.g. in processes and alerts…

Product(s): Exor Network Manager Version(s): 04.07.00.01 Environment: N\A Area: Other Subarea: N\A Error or Warning Message ORA-01850: hour must be between 0 and 23 ORA-06512…

Product(s): Exor Information Manager Version(s): 04.07.00.01 Environment: N\A Area: Pod Results Subarea: N\A Problem Chart PODs do not display results. An error message appears: AnyChart…

Product(s): Exor Network Manager Version(s): 04.07.00.01 Environment: N\A Area: Other Subarea: N\A Problem Description I am unable to add some modules to a User favourites menu…

Product(s): Exor CIM / FIM Version(s): 04.05.00.08 Environment: Windows XP 64 bit Area: Invoice File Subarea: N\A Problem Where in the Database can we find where the sequence number…