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  • PDF

    2023 AssetWise Inspections Mobile Setup Guide

    Setup guide to walk users through how to download the mobile app from the app stores and how to register for a new IMS account.
    • AssetWise Inspections Mobile Setup Guide.pdf
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  • Production Data in UAT

    Product(s): InspectTech Administrator Client Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem Data in the UAT site is "stale"; administrators need current assets, report data…

  • Site is down - users getting kicked out of webpages

    Product(s): AssetWise Inspections Version(s): N/A Environment: N/A Area: General Subarea: N/A Problem The site is down; Users are getting "kicked out" of the webpages Solution Following…

  • API Configuration & Settings

    Product(s): AssetWise Inspections Server Version(s): N/A Environment: all Area: General Subarea: N/A Steps to install new API Server pre-requisites for self-hosted users only : Install .net…

  • How do I know about product updates?

    The quickest way to reference product updates is by using Release Notes. Help > Release Notes These notes are published for updates and corrections and are visible in user UAT (user acceptance testing) sites prior to being published in production…

  • Font formatting in reports

    The following question, or similar, comes up when new users start using AssetWise Inspections: The font formatting gets messy when copying from an outside document into the inspector and reviewer comments section. The font looks fine in AssetWise…

  • Email Alerts

    • Email alert documentation.pdf

  • Mobile

    • 1 - create working set in webapp and download to ipad.mp4
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  • Merging Reports

    Click the Asset Name Hyperlink Click Merge Reports Make the ‘master’ report the primary. This will be the one you keep. Then pick the other reports you want to merge. The Primary Report will retain all values, including values that were there…

  • Mobile App Requirements

    Due to ever-changing mobile phone operating systems, it is important for users to be aware of the operating systems currently supported by InspectTech's Mobile Collector app. As of 06/14/2018, the mobile application supports: Mobile Operating…

  • AssetWise Inspections Product Manual

    AssetWise Inspections Product Manual updated/released 02APR2021
    • ProductManual_040221.pdf

  • Multiple Photo Attachment

    Samsung Galaxy Tab A (SM-T510) Android 11 (Kernel 4.4.177-21910157) InspetTech v. 05.05.20.11 Hello, We have both android and apple tablets that we use for inspections. We take the photos in the stock photo app, then attach the photos to the…

  • Add Maintenance Needs to a Report

  • Password Expiration Alert

    Create an alert to tell user(s) that a password will expire soon https://communities.bentley.com/products/assetwise/inspecttech/m/mediagallery/274713

  • Maintenance Button Click Alert

    Maintenance Button Click Alert https://communities.bentley.com/products/assetwise/inspecttech/m/mediagallery/274715

  • Scheduling Email Alerts

    Scheduling Email Alerts https://communities.bentley.com/products/assetwise/inspecttech/m/mediagallery/274716

  • New InspectTech Collector Release - Support for mobile phone devices announced!

    I’m excited to announce the new update for iOS and Android will be released Wednesday, October 30. With this update, the mobile app will now support 5 condition states on elements AND the InspectTech Mobile Collector will now be available on MOBILE PHONE…
    • How to Configure 5 Condition States.pdf
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  • Bulk Import of Assets

    Download the bulk import template, and add/format asset data for bulk import

  • Mobile Collector - Creating Working Sets Online

    A video tutorial of how to create a working set online and sync it to your mobile device.
    • 1 - create working set in webapp and download to ipad.mp4
    • View

  • New Android Release Coming!

    I’m excited to announce the next release of Android Mobile has been scheduled for Tuesday, April 9, 2019! What’s new in this release? Required fields – any required field without a value will be checked on upload Default values – any default…

  • Expanding InspectTech Beyond Bridges

    As many of you know, in the early stages of InspectTech we took a focus on bridge inspection. Why bridge inspection? Our founders saw a need to be able to easily collect data and provide a yearly submission file. Since the beginning, we've transformed…

  • Update: June 2018 InspectTech iPad Mobile Release

    An updated release of the InspectTech Collector app is expected to appear in the App Store the afternoon of June 4. What should you expect to see in this release? Details are listed below. Enhancements Ability to Attach Report to Work Specification…

  • Reset Local Data

    1. Select to open the settings menu 2. Select Settings 3. Reset Local Data 4. Confirm the reset

  • Preferences

    Users may set personal preferences to streamline their interaction with the software. Show Files on Load when set to True, the files will load automatically on every asset during navigation. suggested: set to false, to increase navigation/load…

  • Recover a Deleted Item

    Administrators are able to restore reports, assets, and user accounts that have been deleted. Administration > Recover Deleted Items If necessary, select the item type to be recovered - the default is reports Filter to limit the items being viewed…
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