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  • Production Data in UAT

    Product(s): InspectTech Administrator Client Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem Data in the UAT site is "stale"; administrators need current assets, report data…
  • Site is down - users getting kicked out of webpages

    Product(s): AssetWise Inspections Version(s): N/A Environment: N/A Area: General Subarea: N/A Problem The site is down; Users are getting "kicked out" of the webpages Solution Following…
  • How do I know about product updates?

    The quickest way to reference product updates is by using Release Notes. Help > Release Notes These notes are published for updates and corrections and are visible in user UAT (user acceptance testing) sites prior to being published in production…
  • Font formatting in reports

    The following question, or similar, comes up when new users start using AssetWise Inspections: The font formatting gets messy when copying from an outside document into the inspector and reviewer comments section. The font looks fine in AssetWise…