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  • Why my Purchased Staad Pro Shows in to Evaluation ?

  • cannot assign geotechnical select entitlement to user

    we have a few select licenses for Plaxis 2d/3d, we also have a practitioner license for plaxis 3d. On the computer we have practitioner license, we used to have the geotechnical select entitlement. I was trying to set up group entitlement for some…
  • Is Bentley license works on VMware workstation?

    Our client is implementing VMware virtual machine setup and they want to use multiple STAAD and other Bentley solutions through VIRTUALIZATION and VIRTUAL MACHINES. They want to allow one or more virtual machines to share one physical computer. Please…
  • Microstation license error

    Hi Team, We have assigned one practitioner license to one user mail id. I don't know why after some days it is showing your trail period has expired. Could you please help me to get out of this. We have practitioner license and assigned to himanshu…
  • unable to access software download

    i am trying to download country kit but i am getting access denied.
  • I have an old version of Staad pro (2003) with serial umber. Now I need ti install a new version only for training, not for commercial use. Is this possible without any costs?

    I have an old version of Staad pro (2203) with license and serail number. Now I need to install a new version only for training, not for commercial use. Is this possible?
  • how to get term licence?

    Hi, this is elina from Bhansali Wire Mesh . Iw ant to Buy a 'Term License' and i also want to know how much does it cost.
  • Transfer Microstation v8 license to new workstation

    Hello! We just had an hardware refresh and we would like to transfer Microstation 8 (I know is a very old version...) on the new machines (we use it only to open some old projects). I already searched in the forum/wiki and I found out that I should use…
  • All products listed with 500 available licenses for Non-SELECT users

    Product(s): License Management Tool Area: Licensing Problem Description License Management Tool shows incorrect information for Non-SELECT users in the License Checkout tab - listed are all products with "500" as the amount of available…
  • Using STAAD.PRO OFFLINE

    I have STAAD.PRO 22.06.00.138 installed on an application Server that my users can access. This is on an OFLLINE network. I have downloaded the belic files for each users and uploaded them to the system and imported them. The Bentley Licensing Tool…
  • License Type : Trial

    Product(s): Bentley Licensing Tool Version(s): 10.00.14.xx and newer Area: N/A Problem Description License Type is Trial instead of Commercial. Solution If your Windows operating systems is Windows 10 and…
  • Determining checked out license for Non-Select account

    Hello, We have a Non-Select account and users have been checking out/in licenses when required. However we cannot easily see a way of determining who checked out the license. There appears to be some tedious methods of manually checking each user account…
  • License Management Tool (LMT) gets an error saying "Failed to contact the license server"

    Product Applies To Product(s): Assetwise ALIM Version(s): 16.7.xx Environment: N/A Area: License Management Tool (LMT) Subarea: Product Activation…
  • 10 link license

    Hello all! I am trying to compute a network of more than 3000 links and nodes. When I run the model, it says "The scenario has 3227 active links, but you have a 10 link license." I have tried to Google it but nothing helped. Please provide your suggestions…
  • License has expired on one of two computers.

    Since March last years I've been working from home. Because my private PC is a lot faster than my work laptop I installed Connection Client, Microstation Connect Edition, Openbuildings Designer and logged in with my work account. Everything was working…
  • Unable to load checkouts in bentley licensing tool

    My Staad.Pro Connect edition has stopped working and crashes on startup. I am getting this in the bentley licensing tool although I am logged into my Connection Client. Can someone provide me a fix for this? Does it have something to do with the update…
  • Connection Client Expired

    I cannot sign in to Connection Client?!! can anyone please help me!
  • LMT - Non select License Problem

    Hi, I'm facing a strange Problem. I have checked out my licenses and they look ok at activation status. But when I try to open powerdraft or RM BRIDGE, it says i don't have any license. And in license checkout tab they don't appear at the bottom…
  • Limit the use of licenses

    Hi there, I would like to limit the use of licenses to the amount that we have purchased in order to prevent the high extra invoices. Is there a way to prevent access or warn the users, when the limit of licenses have been reached? Best Regards…
  • Import the backup of a checked-out license (.xml file)

    Product(s): SELECTserver Version(s): N\A Environment: N\A Product area: N\A Product sub-area: N\A Original Author: Jutta Eisenhauer, Bentley Technical Support Group…
  • Create a backup of a checked out license (.xml file)

    Refers to Product(s): SELECTserver Version(s): N\A Environment: N\A Product area: N\A Product sub-area: N\A Original Author: Jutta Eisenhauer, Bentley…
  • I cannot import my Checkout Licence

    Dear Bentley, I have checkout the licence in the support portal online , but when I tried to import the file into our server it won't allow it. It will display the message "Cannot import because policy machine name does not current machine name" …
  • License restrictions/monitoring

    We are short one license and I have been monitoring it to make sure that we don’t go over. To help minimize usage I have been asking my technicians to log out of Open Roads when they are away for more than 30 mins or if they are done for the day. Some…
  • Plaxis 3D student access

    I have an access to Bentley student Server and were able to download Plaxis3D however my software expired in 7 days. Is there any way I can be granted an extended access to the software.
  • Plaxis 2D&3D License Install Issue Urgent

    I Received bentley PDF file and install Plaxis 2D & 3D Connect Software follow the PDF instruction for installation. But I don't understand how to use server name & Site Activation key?