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On Prem Agent
apm
APM Implementation and Performance Management
Boolean
indicator readings
Managed Services
ODC
Online Data Collection
polling
Polling Schedule
Request Reading
Boolean type Indicator Readings fail due to data type difference in ODC On Prem data source vs APM
Joseph Marin
Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User recently migrated to a hosted (Managed Services) environment…
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
OnPremODCAgent does not send readings to APM due to automatically detecting LAN settings
Nagesh Patil
Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description In a Managed Services environment, the user set-up APM OnPremODCAgent…
29 days ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
ODC Readings from ON Prem ODC Agent suddenly stop processing after upgrade
Diego Paz
Product(s): APM Implementation and Performance Management Version(s): 7.x Environment: N/A Area: N/A Subarea: N/A Problem Description User recently upgraded APM but missed upgrading the On…
29 days ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
ODC On Prem Agent does not collect manual Reading Requests
Diego Paz
Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem User is using an ODC On Prem Agent to collect reading from PI. Readings…
29 days ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
On Prem Agent creates too many repeat reading requests resulting in backlog delays
Giselle Notte
Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem No matter the polling schedule if the On Prem Agent cannot collect…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki