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  • Can't select any elements in a PondPack model.

    Every now and then I have a PondPack model that "breaks" and suddenly I cannot select any of the elements. It is not frozen, I can still zoom in/zoom out, run the model, etc. But the selection box that appears when you click and drag to select multiple…
  • Can catchments be locked from being moved or edited?

    Applies To Product(s): SewerGEMS, CivilStorm, StormCAD, PondPack, SewerCAD Version(s): CONNECT Edition, V8i Area: Layout and Data Input Original Author: Mark Pachlhofer, Bentley Technical Support Group…
  • I chose to not be prompted again – how can I get the prompt back?

    Product(s): Bentley WaterGEMS, Hammer, WaterCAD, StormCAD, SewerCAD, CivilStorm, SewerGEMS, PondPack Version(s): V8i, Connect Edition Area: General Problem While working on the model I am prompted while using multiple tools…
  • How does Pondpack treats the overtopped situation? Is it taking overflow discharges to the Outfall point?

    I have my model set up as below. The WSE in detention pipes filled up pretty quick and I believe it will overtop the underground detention pipes after 1-yr storm. How does Pondpack manage the overtopped runoff? Are they being sent to the Outfall…
  • Hints for troubleshooting machine-specific issues / errors

    Product(s): WaterCAD, StormCAD, WaterGEMS, SewerCAD, Hammer, CivilStorm, SewerGEMS, PondPack, Flowmaster, Culvertmaster Version(s): V8i, Connect Edition Area: Installation Problem What things should I check in case I understand…
  • "Access to the path... is denied" in log file

    Applies To Product(s): WaterGEMS, SewerGEMS, CivilStorm, StormCAD, PondPack, StormCAD, HAMMER,, WaterCAD Versions: All Original Author: Mark Pachlhofer, Bentley Technical Support Group Problem When I look…
  • Flex table reports appear blank

    Product(s): Bentley WaterGEMS, WaterCAD, Hammer, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack Version(s): 08.11.XX.XX, 10.XX.XX.XX Area: Output and Reporting Problem Flex table reports appears blank though there are…
  • Do I need to reinstall if I upgrade my feature level? (such as the number of pipes)

    Product(s): Bentley WaterGEMS, SewerGEMS, CivilStorm, StormCAD, PondPack, SewerCAD, Hammer, WaterCAD Version(s): V8i, CONNECT Edition Area: Licensing Problem Do I need to uninstall and reinstall the OpenFlows product and…
  • Important License Update for OpenFlows Users

    If you are using a V8i version of an OpenFlows product, or an earlier CONNECT Edition with version number below 10.02, please watch this important update! See more in our Wiki: Important License Update for OpenFlows Users Best Regards, Bentley…
  • Enhancing OpenFlows multi-user workflows with ProjectWise Share

    Product(s): WaterGEMS, WaterCAD, HAMMER, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack, FlowMaster, CulvertMaster Version(s): CONNECT Edition Area: Collaboration Background ProjectWise Share (PW Share), part of the…
  • Where is the Pond Routing Calculations (Total Out) report?

    I am trying to generate a report from Pond Pack (CONNECT Edition Update 2) called Pond Routing Calculations (Total Out), see attached image. I cannot find the report anywhere in the report builder. Can anyone point me in the right direction? I tried recreating…
  • Important License Update for OpenFlows Users

    Product(s): WaterGEMS, WaterCAD, HAMMER, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack, FlowMaster, CulvertMaster Version(s): 10.01.XX.XX and earlier Area: Licensing What is this about? Bentley has replaced SELECTserver…
  • Legend created from color coding is coming in too large

    Product(s): WaterCAD, WaterGEMS, SewerGEMS, CivilStorm, StormCAD, PondPack, StormCAD, HAMMER Version(s): CONNECT Edition, V8i Area: Output and Reporting Problem When inserting a color coding legend, it is too large or the icons…
  • Using Text, Line, and Border feature

    Product(s): WaterGEMS, WaterCAD, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack, HAMMER Version(s): CONNECT Edition, V8i Area: Modeling Background What are typical use cases for the Text, Line, and Border feature in…
  • How do I extend my total simulation time to show results beyond 24 hours?

    Applies To Product(s): PondPack Version(s): CONNECT Edition, V8i Area: Calculations Problem How do I extend my total simulation time to show results beyond 24 hours? Solution Go to Analysis > Calculation…
  • Pondpack Orifice vs. Weir Calculations

    Hi, For a project i am currently modeling, we have outlet structures with rectangular cutouts. I have these modeled; originally, I had the cutouts designed and modeled as rectangular orifices. We've changed the "orifices" to now be open at the top,…
  • Inserting or laying out pipe bends

    Product(s): Bentley WaterCAD, WaterGEMS, HAMMER, StormCAD, SewerCAD, SewerGEMS, CivilStorm, PondPack Version(s): V8i, CONNECT Edition Area: Layout and Data Input Problem How can I lay out a bend in a pipe when working…
  • Get to know OpenFlows CONNECT Edition

    Product(s): WaterGEMS, WaterCAD, HAMMER, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack, FlowMaster, CulvertMaster Version(s): CONNECT Edition Are you new to the CONNECT Edition of Bentley's OpenFlows products or still using an…
  • Pondpack Catchment Peak Flow Allowable Error

    I am getting the following error and I cannot figure out why. It has something to do with my "User Defined TD" because when I set it to "False" The model runs.
  • Elevation-flow-volume table data overtopped...routing results invalid user notification

    Applies To Product(s): PondPack Version(s): V8i, CONNECT Edition Area: Modeling Original Author: Mark Pachlhofer, Bentley Technical Support Group Problem The following User Notification appears…
  • Distributing catchment runoff evenly over a channel or multiple inlets

    Applies To Product(s): SewerGEMS, CivilStorm, StormCAD, PondPack, SewerCAD Version(s): V8i, CONNECT Edition Area: Original Author: Mark Pachlhofer, Bentley Technical Support Group Problem How…
  • Using Zoom Dependent Visibility to cause elements to disappear at certain zoom levels

    Applies To Product(s): WaterGEMS, SewerGEMS, CivilStorm, StormCAD, PondPack, SewerCAD, HAMMER, WaterCAD Version(s): CONNECT Edition, V8i Environment: Standalone Area: Modeling Original Author…
  • Working From Home With Your OpenFlows Software

    Product(s): WaterGEMS, WaterCAD, HAMMER, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack, FlowMaster, CulvertMaster, FLOOD, WaterOps, SewerOPS Version(s): CONNECT Edition If you have a need to work remotely or from home, Bentley…
  • Error with irregular weir outlet structure: Split flow not allowed for weir x-y cross section.

    Product(s): PondPack Version(s): CONNECT Edition, V8i Area: Modeling Problem When computing a model or a rating curve in the Composite Outlet Structure manager, the following user notification is generated: "Error: Split…
  • Using the "Elevation (On)" and "Elevation (Off)" fields in a Composite Outlet Structure

    Product(s): PondPack, SewerGEMS, CivilStorm Version(s): V8i, CONNECT Edition Area: Modeling Problem What is the purpose of the "Elevation (on)" and "Elevation (off)" fields in the properties of an outlet component in the…