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  • Bentley's New Support Portal in ServiceNow Launches May 4

  • Can't access for services request manager

    Hi , does anyone has solved this problem "We're sorry, but you must be an account admin, co-admin or CONNECT Services Admin of your organization to access this page."
  • Unable to create Connect Project even after our Bentley administrator set permission level.

    We've gone through all the steps listed on the community topic for setting administrator privileges, yet users are still unable to create a connect project. How do get administrator privileges to work correctly?
  • [Service Manager] Frozen service tickets

    Some of my logged service tickets are never answered. Tried to create service ticket using Service Manager->Website Assistance->online support tools area to report this issue but it was both times registered wrongly as product problem and not website…