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  • Rainwater Harvesting

    We have several buildings which we are seeking to harvest rainwater to an earth dam for use. Basically we have several gutters and downpipes. The Downpipes will in turn be connected to collection pipes which eventually flow into the earth dam. The water…
  • Can Bentley provide model checking consulting Service?

    Product(s): WaterCAD, WaterGEMS, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack Version(s): All Area: Modeling Problem Can Bentley Support check my model and tell me if it is correct? Can Bentley provide a consulting…
  • Reporting pipe maximum velocity across all fireflow events

    Product(s): WaterCAD, WaterGEMS Version(s): CONNECT Edition Area: Modeling Problem How can I report on the maximum velocity for each pipe, across all fireflow events? Meaning, a table of all pipes with their corresponding…
  • How to copy data from a profile or graph

    Product(s): WaterGEMS, SewerGEMS, CivilStorm, StormCAD, PondPack, SewerCAD, HAMMER, WaterCAD Version(s): CONNECT Edition, V8i Area: Output and Reporting Problem How can I copy graph or profile data so it can be pasted…
  • User Data Extensions in the Fireflow report

    Applies To Product(s): Bentley WaterGEMS, WaterCAD Version(s): CONNECT Edition, V8i Area: Output/results Presentations Problem When looking at the fireflow report (fireflow flextable), my user data extension…
  • Red user notification, "Post engine loading process encountering unexpected data. Please rectify any validation errors and try again."

    Applies To Product(s): WaterGEMS, HAMMER, WaterCAD, SewerGEMS, SewerCAD Version(s): CONNECT Edition, V8i Problem How to I resolve a red user notification that says, "Post engine loading process encountering unexpected…
  • Introduction to WaterCAD and WaterGEMS

    to Eastern Time (US & Canada)
    Online
    This course is a 4 hour class split into two 2 hour sessions with a live instructor. It includes hands-on training, instructor presentations, and guidance on further self study. In the hands-on portion, you will use your own computer to follow along...
  • Introduction to WaterCAD and WaterGEMS

    to Eastern Time (US & Canada)
    Online
    This course is a 4 hour class split into two 2 hour sessions with a live instructor. It includes hands-on training, instructor presentations, and guidance on further self study. In the hands-on portion, you will use your own computer to follow along...
  • Coffee Corner: OpenFlows - Utilizing External Data for Hydraulic Modeling

    to Eastern Time (US & Canada)
    Online
    Interested to learn what external data sources you can leverage within the OpenFlows software? This session will cover the following: • ModelBuilder and Data – Tips, tricks, and quality considerations before importing external data. • Terrain Extractor...
  • Odd Tank Level Results During EPS

    Hello, I have a water model (using WaterGEMS Connect) with several tanks that are not cycling as expected during a 72-hour EPS scenario. All of the controls appear to be set correctly. One tank in particular that is filled by a pump will actually fill…
  • Customers meters association in the juctions but considering the closest pipe

    In old WaterGEMS V8i It could associate Customers Meters in the juctions but first checking the closest pipe. I mean, the software get the closest pipe then considering the distance of the start and stop node it get associated with the closest node. In…
  • Problems with using 3D Length - crash or "Unexpected Node element type"

    Product(s): CivilStorm, SewerGEMS, WaterGEMS, WaterCAD, HAMMER Version(s): CONNECT Edition Area: Modeling Problem When using the 3D Length option, validating a model or opening a profile in SewerGEMS or CivilStorm results…
  • GPV or Turbine not following head vs. flow curve with 2.2 solver version

    Product(s): WaterGEMS, WaterCAD, HAMMER Version(s): 10.04.00.108 Area: Calculations Problem When using a General Purpose Valve (GPV), Turbine or Orifice-Between-Pipes (orifice) element with the version 2.2 solver (available…
  • Default Engineering Library missing

    Product(s): SewerCAD, SewerGEMS, CivilStorm, StormCAD, WaterCAD, WaterGEMS, HAMMER, PondPack Version(s): CONNECT Edition, V8i Area: Libraries/Catalogs Problem The default engineering libraries appear to be missing…
  • how to find wall thickness and class of Galvanised iron pipe?

    can i find wall thickness in watergems or i have to take the help of hammer. how to design the pipe for particular grade( like mserw grades (grade a or grade b or X42)) or class (like Gallvanised iron (light , medium and heavy class) in watergems…
  • Microsoft Visual C++ runtime versions installed with OpenFlows products

    Product(s): WaterGEMS, WaterCAD, HAMMER, SewerGEMS, SewerCAD, StormCAD, CivilStorm Version(s): CONNECT Edition Area: Installation Problem The Microsoft Visual C++ Runtime Redistributable versions 2008, 2010, 2012, 2013, and…
  • Tanks Emptying and Won't Refill

    Hello, I have a water model where two of my tanks that 'float' on the distribution system (both have same base and overflow elevations) that will gradually empty in my EPS scenario. Neither has a separate inlet. There is a 3rd tank some distance away…
  • How to Import a OpenUtilities Designer Model

    Product(s): WaterGEMS, WaterCAD Version(s): CONNECT Edition Area: Modeling Problem There is no direct way to import OpenUtilities models into WaterCAD or WaterGEMS. We can however import them with ModelBuilder to create pipes…
  • Materials and Minor Loss engineering libraries in Chinese

    Product(s): WaterGEMS, WaterCAD Version(s): 10.04.00.107 Area: Modeing Problem The Materials library and Minor Loss library in the Engineering Libraries are in Chinese Solution This issue only impacts WaterGEMS and WaterCAD…
  • Using the Time Browser

    Product(s): WaterGEMS, WaterCAD, SewerCAD, SewerGEMS, CivilStorm, PondPack Version(s): CONNECT Edition Area: Output and Results Problem What is the purpose of the Time Browser tool and how do I use it? Solution The…
  • Unexpected small flow in pipes that should have zero flow

    Product(s): WaterGEMS, WaterCAD, HAMMER Version(s): CONNECT Edition, V8i Area: Layout and Data Input Problem I defined a network that should have no flow in certain pipes (for example a dead end with no demands) and after…
  • New OpenFlows CONNECT Edition release for WaterGEMS, WaterCAD, and HAMMER

    We are pleased to announce the availability of CONNECT Edition Update 4 of the following Bentley OpenFlows products: WaterGEMS CONNECT Edition Update 4 (10.04.00.108) WaterCAD CONNECT Edition Update 4 (10.04.00.108) HAMMER CONNECT Edition Update 4 …
  • Sentido del flujo y presiones en WATERCAD? .. Reservorio - Bomba - Tanque..?

    Hola. Tengo una consulta, tengo un escenario de un sistema.? 1. Depósito - bomba - depósito. Embalse= 1,138.898 MSNM Bomba= 1.139,82 MSNM Tanque= 1,260.81 MSNM Q= 0.102 L/S Longitud= 340 metros de tubería Consulta 1. Realizo la simulación…
  • New CONNECT Edition Update 4 release for Water products

    We are pleased to announce the availability of CONNECT Edition Update 4 of the following Bentley OpenFlows products: WaterGEMS CONNECT Edition Update 4 (10.04.00.108) WaterCAD CONNECT Edition Update 4 (10.04.00.108) HAMMER CONNECT Edition Update 4 …
  • Large Negative Pressure on model

    Hi, I am quite new to this software and am still in the learning process. I'd like to ask regarding a few uncertainties with my model which I believe are parts that I have missed out on. Firstly, I'd like to explain briefly on the background of the…