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  • Is activation process mandatory for users to use SES products?

    I registered 5 new users in the company and they have installed Multiframe CONNECT Edition 22.3. While 2 of 5 users says they saw on Activated wizard that they are allowed to use Multiframe, 3 of them had to follow activation process to start the…
  • Not Giving me Organization access with new account

    I just created my account for a fluid mechanics course with Lamar University and I do not get the Lamar University tab at the top left of my screen like my professor has suggested I should. How do I get access to that tab so I can download the appropriate…
  • License is disabled shortly after initial APM Environment setup

    Product(s): APM Implementation and Performance Management Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem Initial installation is completed and servers are started, all is…
  • Staad Pro Licencing

    Hi, I am installed Staad Pro V.8 in a new Pc but I can not activate (Active 0 Staad Pro) How can I fix this problem. I have Site Activation Key from 14 Oct. 2011. Please If one could help me, because I have a project to finish. Regards,
  • (Usage Alerting Service is unavailable) message appeared on my screen. So that I cannot use my software. Can ask for help ?

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  • client popup says license status is offline

    Product(s): APM Implementation and Performance Management Version(s): 7.2+ Environment: N\A Area: N/A Subarea: N\A Problem We are getting the error message stating the licenses will go offline…
  • Client does not access to this site.

    I have the home version of Microstation V8i from where I work. I have put in the license key and set the server to selectserver-home. Program runs and claims it is activated. Initially the countdown was 29 days to activate. Everyday, though, I have to…
  • Disabled licence

    We have renewed our licence agreement before 1 and half month staad select series but recently since 15-20 days we are facing issue related to licence. i have uploaded above images which are self explanatory. Please do a needful. we are not able to…
  • License Management Tool Shows Maxsurf Enterprise as disabled.

    Hi everyone, It seems we can't open our maxsurf enterprise suite (modeler, stability, and others) which in License Management Tool shows it is disabled. It's been more than a year since this happened (around the end of 2016) and we don't have a clue…
  • Activation of Bentley Map Powerview version 08.11.09.862

    Hi After several attemps i'm not able to activate the new verson of Bentley Map PowerView (08.11.09.862). I've earlier had some serious problems related to that (see earlier posts), but hoped that it was solved do to a workaround with cleaning up…
  • 03.e. AutoPIPE Nozzle license status = Expired on the Activation Status tab of LMT, why?

    Applies To Product(s): AutoPIPE Nozzle Version(s): ALL; Environment: N/A Area: Original Author: Bentley Technical Support Group Date Logged & Current Version March. 2017 09.11.08.31 Problem: …
  • 03.d. "The Server succeeded but doesn't have a license for this product" message appears on the Activation Status tab of LMT, why?

    Applies To Product(s): AutoPIPE Version(s): ALL; Environment: N/A Area: License Original Author: Bentley Technical Support Group Date Logged & Current Version Feb. 2017 11.00.00.22 Problem: …
  • Unable to Create a New Hydraulic Model/Project due to a random program termination or software activation issue

    Hi, I'm having a lot of difficulty with installing the Academic Licenced Version of WaterGEMS and SewerGEMS in Windows 10. I have attempted several installations of both the 64-bit and 32-bit CONNECT Edition versions on my laptop and each time everything…
  • how to make myself the admin of my organisation

    gooday , pls iwant to know about the detailed process on how to make myself the admin of my organisation.
  • how do i solve the problem with bentley confirming my relationship with my organisation

    Good day, i have a message popped-up whe i wanted to access my personal portal to get my activation code, saying " Before permitting access to Bentley Cloud Services, we need to confirm your relationship to your organization. This last step is usually…
  • microstation activation failed

    Hi, I tried to activate our microstation version 08.11.09.829 SS4 in one machine using a proxy settings. The license was tested and verified but when closing and opening the product this message below keeps on popping out. "your seven days trial…
  • RE: Projectwise Server and driver packs

    The Activation Status tab in the License Management Tool on the server can be used to monitor the state of your licenses. If usage is not successfully transmitted for a product, the status will change to Offline with a number of days until the product…
  • Non-Select Licensing Problem

    This is in regards to the Problem with our License of the STAAD Pro. V8i, As we are a Non-Select license user since last 2 years, Since the period of time we haven’t face any problem nether on application part nor the licensing but since last 2-3…
  • MicroStation not Activating...Is there a server connection timeout setting?

    ALmost every user is getting the 30 days to cnnect to the licesne server message. We have never had this issue before, until recently. When we activate the program manually, it works. I did notice that it takes a little longer than normal to activate…
  • Suddenly receiving trial window even after successful activation V8i SS2

    Suddenly started receiving trial period window when launching Microstation SS2. Nothing has changed recently either. We are on a hosted selects sever license, only 2 machines have the program and both receive trial period window. Windows 7. I know…
  • User is getting Trial period message after successfully activating the Bentley WaterGEMS

    Despite activating the Bentley WaterGEMS successfully. Still user is getting trial period message.
  • User was getting error "No license usages were found to match your request"

    When user was trying to open Microstation V8 and J version, user was getting an error "No license usages were found to match your request". Despite of SELECTserver Gateway service is running and pointer file is on place.