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APM Remote Mark Asset as unavailable overwrites some Indicator Readings on the same asset but not others
Joseph Marin
Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User has found that there is inconsistency in approach between…
5 months ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Multiple Measurement Point Indicators - number of MP's on the Excel Checksheet
Giselle Notte
Problem Multiple Measurement Point Indicators - does the set maximum mandatory number of readings determine the number of MP's on the Excel Checksheet? We have an indicator with 30 MPs but only get 8 MPs on the Excel Checksheet that is generated…
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Holiday Hours and Financial Periods reminder…
Giselle Notte
Just a friendly reminder to check that you have added your new financial periods in APM for the year 2022. To do this, go to the Administration menu on Enterprise and look at the Financial Periods tab. If any of the periods for the Year, Quarters or…
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM APM Blog
Changing a Risk Matrix used in prior analyses
Joseph Marin
A user has recently posed the following question: What is the impact if we go for a change in the risk matrix to follow the one used at another of our operations? Will it affects any background risk calculations for RCM and RBI? if yes, please advise…
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Forum
Assetwise Interop Auto-generated Request for Work based on Solution Package is not sending to SAP
Sandy Milne
Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description A Request for work that results from an Indicator Auto-acknowledgement…
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
APM Mobile Inspections 2.0.3 for iOS and Android Released
Paul Kiar
Release Notes: Issues Fixed: Can now connect with a server manager without an error This new version can be downloaded from the Apple App Store and Google Play Store
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM APM Blog
APM Mobile Inspections 2.0.2 for iOS and Android Released
Paul Kiar
Release Notes: Issues Fixed: Entered data is no longer lost when switching the mobile computer. This new version can be downloaded from the Apple App Store and Google Play Store
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM APM Blog
How to secure communications between APM Clients and Servers
Paul Kiar
Product(s): APM Implementation and Performance Management Version(s): 7.13+ Area: Security Problem How to secure c ommunications between Mobile and Smart clients and the APM Server(s) Solution Organizations…
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
APM Mobile Inspections 2.0.1 for iOS and Android Released
Paul Kiar
Release Notes: Issues Fixed: Inspection photos were not uploaded to a 7.15 or earlier version server This new version can be downloaded from the Apple App Store and Google Play Store
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM APM Blog
APM Mobile Inspections 2.0.0 for iOS and Android Released
Paul Kiar
Release Notes : New Features Checksheets are pre-created and downloaded from APM Server 7.16 and above Load balancing using the Server Manager is supported. The mobile app can detect and connect to an available Server Manager. If a server manager is…
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM APM Blog
Cannot create new Employee, Asset, etc in new installs using apminstall.bak database because Assetwise Interoperability is Active by default
Joseph Marin
Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description Implementer recently created a new a new user environment…
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Setting up Trust Authentication for PI AF in Bentley APM
Diego Paz
Setting up Trust Authentication for PI AF in Bentley APM There are multiple ways you can setup PI Trust. APM supports the following: Trust for domain accounts Trust for IP address From APM there are two points of connection both of which…
23 hours ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Submit Product Improvement Suggestion for Assetwise APM
Giselle Notte
The Portal Ideas Portal is our new vehicle to submit Enhancement Requests. Submissions will be reviewed on a regular basis and made eligible for voting where the Idea is deemed in line with product direction for our Assetwise Asset Reliability solution…
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Unexpected outage of IMS - Connect Authentication - Resolved
Giselle Notte
October 22, 2021 - 19:30 GMT We are currently experiencing a full IMS outage and the IT team is investigating the issue. Unfortunately we don’t have an estimate on when service will resume. There is a P1 with all hands online and involved in restoring…
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM APM Blog
Indicator reading data load errors for Online Data Collection (ODC) Indicators
Diego Paz
Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description When data loading historical readings, user found that all…
23 hours ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Most Recent 7.15 Hotfix
Giselle Notte
Hotfix 7.15.36.52 - approved and available for deployment for On-Premise Environments An important security risk is mitigated by this Hotfix to 7.15, all users should update as sooon as possible. Submit an SR to request the hotfix download link…
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Slow response when entering characters in the search field in APM Mobile Inspections for Android
Joseph Marin
Product(s): APM Mobile Inspections Version(s): 1.4, 2.0 Environment: N/A Area: N/A Subarea: N/A Problem Description User reported that the Android Mobile Inspections application is slow to…
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Acknowledging multiple alarms concurrently does not include all readings notes into work document description in SAP Gateway
Joseph Marin
Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description A user with an SAP Gateway (CMMS Interoperability) environment…
4 months ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
User can no longer send link to an APM PO via outlook email despite previously being able to do so
Joseph Marin
Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description An end-user was trying to send a link to Purchase Order via…
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Asset Removal dialogue window APM Remote is cut off
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description Asset Removal dialogue UI in APM Remote is too big for the…
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Approval route browse for Employees does not filter properly when Multiple Employees is selected
Joseph Marin
Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description When Setting up an Approval route for checksheets, user has…
5 months ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Smart client crashes on long query due to obsolete ODBC driver and limited RAM
Joseph Marin
Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User found when opening APM to the default Asset view, that…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Using Replace functionality on Indicator States tab does not complete all changes on first attempt.
Joseph Marin
Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User found that when trying to update an attribute on several…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Mobile Inspection replaces entered reading value with enforced limit value
Joseph Marin
Product(s): APM Mobile Inspections Version(s): 1.4 Environment: N/A Area: N/A Subarea: N/A Problem Description User found that for a Indicator Reading entered on an APM Mobile Inspection, release…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
ADPlus is generating a multitude of mini dmp files after upgrade to 7.15
Giselle Notte
Product(s): APM Implementation and Performance Management Version(s): 7.15 only Area: Server Subarea: Performance Problem After upgrading to 7.15, ADPlus starts generating multiple Mini Dump files, daily…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
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