Browse By Tags

  • eB User Sessions

    Can anyone tell me how long eB user sessions will remain active before they are automatically killed by the system? I understand these are stored in the sessions table for a period of time but if inactive for some period of time, the sessions are automatically…

  • AssetWise CDE SELECTseries 6 (16.4.2)

    AssetWise CDE SELECTseries 5 (version 16.4.2.69) is available on SELECTservices Online and can be downloaded from http://selectservices.bentley.com/ under "Software Downloads" or use the following SELECT Direct Link : http://select.bentley.com/FulfillmentCenter…

  • What is the lastest Hotfix for eB v15.6.1?

    Hi, Is HF 375 the lastest HF available for eB v15.6.1 today? or there is a new one? Do you have any ETA for the next HF? Thanks, Sebastian.

  • eB: Authorization issue when logging in to MAS environment

    Product(s): eB Web Version(s): N\A Environment: Windows Area: MAS Subarea: Authentication Problem Note: this issue relates only to users who are using Bentley Managed Services. Connecting…

  • Error clicking next/last page on search

    Hi, We have an issue where if we commit a search which has a high number of results searched we can't click next page or last page correctly. As an example, if I search for all Transmittals, it will display the first 500 fine but when the next page…

  • How to add Tax Number in a Report for Organisations?

    Hi, We have a Customer trying to add the Organisations Tax Number system attribute as a column in a Report and they couldn't. We also tried but we couldn't neither.

  • All the relationships even cross references can be modified in approved documents

    Hi, We have a serious security issue. In eB v15.6.1 users can modifiy/edited any realtionship in approved documents, even Cross References, We need to avoid this ASAP, thanks a lot, Sebastian.

  • pull pictures into crystal report

    Has anyone ever pulled pictures being stored in eB into a crystal report?

  • eB can't create FTR repository

    Attempting to create a FTR repository for a community and an error occurs - see error message text below. The FTR directory is created on the disk where the storage repository is located, however, the FTR repository doesn't show in SMC. There is another…

  • How to use Provisioning Spreadsheet to remove a permission role from Attribute Security and Document Security from a Template standpoint?

    Hello, I'm attempting to remove a (Dereg) User Permission Role from Attribute Security and Document Security using the Provisioning Spreadsheet and am getting unfavorable results. I am unable to remove the permission role from the Attribute Security…

  • eB web File Transfer Window

    We are using IE 11 and eB web version 6.3.1.236 and requires version 15.5.1.236 of the eB Server. We are also using Oracle 10.2 on Unix After going to "My Preferences" going under "File options" I have verified that "Keep File Transfer Window Open…

  • eB security roles

    We are running eB 15.5.1 on Oracle 10.2 Can you set up a role and the security on a document so that a person can delete the files in the document but cannot delete the document? Thanks.

  • Bulk Approval using Basket that contains some Documents that have Mandatory Attributes that have no Data Associated

    Hi, Is there a planned fix that will allow users to Approve Documents in Bulk using the Basket even if the Basket contains some Documents that have Mandatory Attributes that have no Data Associated and some Documents that are able to be Approved? …

  • eB Web Client Controls for 15.6.1

    For our upgrade from 15.4.1 to 15.6.1, we used the eB Web Client Controls for our users' desktops from the core installation package. I could not find an updated version within the HF00370 hotfix, and this is why we rolled it out from the base installation…

  • In IE 11, the turtle icon is requiring a duplicate double-click to launch the Add File window.

    A user who just updated to IE 11 is experiencing difficulty selecting the turtle without having to double-click twice on the turtle icon. She did not experience this issue when selecting the turtle with previous versions. Has anyone else seen this issue…

  • Problem deleting revision ruleset

    Hi Everyone !! I´m triying to delete a revisión rule set, I have already remove the rule from the class I was using it. But when I try to delete it an error mesage pops up (see screen shot) How can I find all related objects to the revisión rule set…

  • Do non-change controlled documents appear in the Pick Documents to add as affected object to Change Request?

    Hi, We recently changed all our drawings from Change Controlled to Non-Change Controlled in our test system... my question is that on a Change Request when attempting to add an Affected Document through the following screen...is the search limited to…

  • Basket eB Bug

    Hi, I think I have found a bug in the 15.6 version of eB that when a user clicks the basket folder inside their Basket to select multiple files and then attempts to do a bulk update, it changes the permission of the basket and the user is then unable…

  • eB Director through internet

    Hi! Can anybody help? eB Director works fine on the LAN. Now I try to grant access through internet. I forwarded port 18380 to Application server on my router, but eB Director logon screen does not list data sources. It shows error - wrong response…

  • Missing plus sign for VIG in Folders with Auto Filling Rules

    Hi all, A customer has reported a new issue in eB v15.4.1. The plus sign is not active for VIG that has a VIs structure when they are listed in a Folder with Auto Filling Rules. But after the user clicks the inactive little box sign (like a minus sign…

  • New Revision option in eB Web is not shown for Approved documents with obsolete dates

    Hi All, We have a customer reporting an issue with eB Web v15.4.1 and we were able to reproduce It in house. In eB Web the New Revision option is correctly shown for Approved Documents. But then in some moment in time the document reaches It's Obsolete…

  • Unable to open file from eB to view in Brava

    Applies To Product(s): eB Information Manager Version(s): 15.06.01.115,16.X.X Environment: N\A Area: Core Subarea: N\A Original Author: John Lee, Bentley Technical Support…

  • Work Exchange Displaying Orgs, not Skills

    We are running eB 15.4.1, and we have had an issue crop up just recently on two PCs (that we know about). When these users open their Work Exchange in Director, they do not see the Skill folders. They still see their personal Work Exchange folders, but…

  • How to change modify blank start screen

    Applies To Product(s): eB Standard Viewer Version(s): 15.4 - 15.6, 16.X.X Environment: N\A Area: eB WEB Subarea: Start screen Original Author: Gintautas Bajoriunas,…

  • When creating multiple scopes, do users that have access to more than one scope need to have a login account for each scope? thank you...

    When creating multiple scopes, do users that have access to more than one scope need to have a login account for each scope? thank you...
Communities
Support and Services
Training and Learning
Social Media