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  • N507-8 or N515-2: Option only available in Advanced or Nuclear version

    Applies To Product(s): AutoPIPE Version(s): ALL; Area: Message Date Logged & Current Version July 2023 23.00.00.230 Problem: The following appears when trying to analyze a model in AutoPIPE: ---------…

  • Install and License AutoPIPE 2023 Yearly (v.23.00.00.230)

    0:16 – Allow app to make changes to device 0:33 – Accept End user agreement 0:38 – Select Features to Install 0:57 - Connection Client sign in 1:07 – Restart Later / Now 1:22 – Start AutoPIPE 1:24 - Choose License 1:36 – Sign into Connection…

  • Simplifications to Bentley's Engineering Simulation Software Licenses

    IMPORTANT NOTICE TO USERS OF BENTLEY'S AUTOPIPE VESSEL , MAXSURF , MULTIFRAME , RAM CONCEPT , SACS FATIGUE , OR SACS MARINE Effective April 1, 2023, some products within Bentley’s AutoPIPE Vessel, MAXSURF, MOSES, RAM, and SACS brands will be consolidated…

  • 00. Download, Install, and License AutoPIPE yearly version (23.xx and Higher)

    Release notes - click here Automatic installation method If AutoPIPE 11.01.00.23 or higher has already been installed, see procedure here . Otherwise see Manual installation below. Note: Connection Client may not show updates to newer…

  • 01b. How do I download, install, and license Bentley PULS - before 2021?

    Applies To Product(s): PULS Version(s): XM Area: Installation Original Author: Bentley Technical Support Group Problem: Instructions to download, install, and license PULS using licensing XM…

  • Q. Can licensing information about who the program is licensed too.. be added into the AutoPIPE reports somewhere?

    Answer: No, and Yes... No , there is not an automated checkbox that one can set that will automatically enter the licensing information in an AutoPIPE report. However, Yes , this information can be manually added. There are a few options to add…

  • "Please confirm License Change"...message appears while using AutoPIPE, why?

    Applies To Product(s): AutoPIPE Version(s): CONNECT and higher Area: Licensing Original Author: Bentley Technical Support Group Date Logged & Current Version May. 2017 11.00.00.22 Problem: The following…

  • 5. What to do with after receiving a recently purchased CSS (Cloud Service Subscription) document, for AutoPIPE?

    This document contains key pieces of information for licensing any Bentley software not just AutoPIPE . 1. CSS number 2. Invoice Number and Date 3. Customer number 4. Remittance information CSS is a program where you pay Bentley in advance…

  • 08. How to license AutoPIPE while not connected to the internet?

    Applies To Product(s): AutoPIPE Version(s): ALL; Area: Licensing Date Logged & Current Version Mar. 2021 12.05.00.16 Problem: How to start using AutoPIPE offline? In BLT (Bentley Licensing Tool) there is information…

  • Changing AutoPipe License type

    We have changed our AutoPipe license type from Commercial to Virtuosity with the Commercial license now blocked. I have had a message stating my Practitioner status and a software download link. Do I need to reload AutoPipe?

  • RE: Your Bentley License Information

    Teresia, The matter of excess amount charged for AutoPipe purchase is still unresolved (I have not any refund), and I have just sent the following complaint using my Virtuosity/ Bentley login page. Hope somebody will take notice and expedite. …

  • 07a. AutoPIPE version using SES licensing (v12.x and higher) reverts to demo mode, why?

    What should a person do when AutoPIPE 12.x or higher that use SES (Subscription Entitlement Services) licensing reverts to demo mode. Perform the following steps one at a time and confirm each step. 1. Is connection client opened and are you signed…

  • License Information - You have reached a license threshold... message appears when running AutoPIPE, why?

    Answer: This message is directly related to SES Licensing alerting threshold that was configured by your Bentley On-site administrator / co-administrator . Before selecting acknowledge, highly suggest that you contact your Bentley On-site administrator…

  • Q7. Can I open the AutoPIPE Isometric file from Windows Explorer without incurring over usage charges?

    Answer: NO! The file is associated with OPIM program, and as mentioned before if you open the file directly from a shortcut, from Windows Explorer, from inside OPIM, etc.. then you will incur an OPIM usage charge. In the past, there was an extra…

  • Q6. Can a Stress Isometric be created without an additional OPIM license?

    Answer: First, know that OPIM is a separate application from AutoPIPE. Thus OPIM software must be downloaded and installed separately. To answer the question, Can a Stress Isometric be created without an additional OPIM license? Yes, an OPIM license…

  • Q3. Is the extra StressISO Add-on license required in order to create a Stress Isometric using AutoPIPE 09.06.02.06 or higher with the OpenPlant Isometrics manager?

    Answer: No . as mentioned in the AutoPIPE help, a Stress Isometric feature is automatically enabled when AutoPIPE Advanced or Nuclear editions has been selected on the License Configuration / Welcome to AutoPIPE licensing dialog . However, when using…

  • Working from home with AutoPIPE?

    These are challenging times. COVID-19 is disrupting day-to-day activities and affecting normal business for many of our valued users and employees. We are committed to ensuring a smooth transition of work from the office to a remote location or home office…

  • 10. AutoPIPE crashes, Faulting application name: Bentley.Licensing.Service.exe, appears in event viewer, why?

    Applies To Product(s): AutoPIPE Version(s): ALL; Area: Crashed Date Logged & Current Version Feb 2020 12.02.00.14 Problem: When using AutoPIPE the program crashes and the following are shown in event viewer…

  • Q. When should I renew my license contract / date license Expires?

    Answer: Use the following procedure to see when date with which to renew your license (contract expiration date): 1. Open Subscription Service Portal . 2. Click on the " Select " button on the " License Management " tile, and choose " SELECTServer…

  • Quarterly usage in AutoPIPE

    Hello, User have SELECT Agreement for a few Bentley software. Now he wants to do quarterly usage in AutoPIPE Advanced 11.04.00.10 . How can he do it? He installed the software, had the 7 days of Trial. After that the software workes only in…

  • ~ Known issues for when AutoPIPE CONNECT product Licensing fails / does not work?

    Item #1: Users who cannot use SES Licensed products on Windows 7 machines, specifically those with SentinelOne endpoint protection. The Connection Client appears to work, but the products the entitle through SES all fail. Avoidance: Update SentinelOne…

  • 05. How to set license type to always use a specific edition when starting AutoPIPE?

    Applies To Product(s): AutoPIPE Version(s): ALL; Area: Licensing Date Logged & Current Version Oct 2019 12.01.00.10 Problem: Is there a way thru config file or registry to make sure License type is set to a…

  • Q. Scenario #1: Would account have to lease an extra seat when using OPIM V8i in conjunction with AutoPIPE CONNECT SES version?

    Answer: NO, in a hybrid environment AutoPIPE SES version will be licensed using BLT (Bentley Licensing Tool) and OPIM would be licensed using LMT (License Management Tool), license usage is recorded against the same license pool / contract.

  • Scenarios based on Licensing with Subscription Entitlement Service

    Scenario #1: When using AutoPIPE SES and OPIM V8i, would this cause an lease charge on OPIM V8i?

  • 03. For a Node Locked (Non-Select) license, does the application need to be checked out?

    Applies To Product(s): AutoPIPE Version(s): ALL; Area: Date Logged & Current Version Aug 2019 12.01.00.10 Problem: For a Node Locked (Non-Select) license, does the application need to be checked out? Solution…
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