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  • Allocating Licenses - No Results Found

    I am the administrator for my company and am attempting to allocate practitioner licenses to myself however when I go to search for any profile to assign to 'no results found' comes up?
  • Announcing Merging of Licensing, Cloud and Web Services Communities

    The Licensing and Activation Community has merged into the Cloud and Web Services Community, forming "Licensing, Cloud and Web Services". This one merged community covers both topics. This change has been made to help make it easier for users to find…
  • i need to buy the Openflows Watercad license

    How can I buy a license for the product and use it as soon as possible? I contact the Latin American representative, but we have been in talks for 2 months and he still doesn't sell me the license Greetings Boris Garate Morales
  • Unable to load checkouts in bentley licensing tool

    My Staad.Pro Connect edition has stopped working and crashes on startup. I am getting this in the bentley licensing tool although I am logged into my Connection Client. Can someone provide me a fix for this? Does it have something to do with the update…
  • I cannot import my Checkout Licence

    Dear Bentley, I have checkout the licence in the support portal online , but when I tried to import the file into our server it won't allow it. It will display the message "Cannot import because policy machine name does not current machine name" …
  • Plaxis 3D student access

    I have an access to Bentley student Server and were able to download Plaxis3D however my software expired in 7 days. Is there any way I can be granted an extended access to the software.
  • Select subscription renewal

    I have received the document once after the payment was done. something like the FF So i want to know how to use that in the renewal of the select Does the select will be renewed automatically or has to perform a process as we do for the SW installation…
  • Disabled by policy

    I have a MAXSURF Enterprise from student server. It did work before and it has stopped showing that it is disabled by policy. I do not know what is wrong because I am student for next 3 years and my university should not have stopped anything. Can you…
  • License Activation issue

    Hello, We have an issue with License activation, the server on which application is hosted the license management tool says the licenses are activated for current user but when logged in to the application it throws a warning saying "License will expire…
  • Updated RAM Elements to v16, cannot activate license

    I recently updated my RAM elements to version 16.0.0.37. It placed me in a trial period that has now expired. Now, I cannot seem to activate my office's RAM Elements license. Where do I begin?
  • Staad.Pro License Management

    Hi, This is Surya Teja from Hyderabad, India. Recently i purchased Staad.Pro license, While installing Staad.Pro it on my system PLANWIN, RCDC, STAAD FOUNDATION also installed. I thought those are trial versions. But after activating STAAD.PRO with…
  • License Configuration

    When trying to open RAM Elements, a License Configuration window opens, offering the Type options: Full Version and Trial Version. The Full version status is: "Trial Period has expired." There are no other options for trying to choose another option.…
  • Client does not access to this site.

    I have the home version of Microstation V8i from where I work. I have put in the license key and set the server to selectserver-home. Program runs and claims it is activated. Initially the countdown was 29 days to activate. Everyday, though, I have to…
  • License Management Tool Shows Maxsurf Enterprise as disabled.

    Hi everyone, It seems we can't open our maxsurf enterprise suite (modeler, stability, and others) which in License Management Tool shows it is disabled. It's been more than a year since this happened (around the end of 2016) and we don't have a clue…