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  • Why my Purchased Staad Pro Shows in to Evaluation ?

  • How to activate a license code in CUBE 6.4.x

    Click Start > All Programs > Citilabs and then launch the License Manager. The 'Welcome' window below will pop-up if the user does not have a license already set-up on the machine. Licenses can be activated using fully automated activation in the…

  • I would like to know about the account status after payment.

    I would like to know about the account status after payment. I didn't notified yet. Do you suggest me how can I check my account status? Or can you send a confirmation email, please? Please let me know how may I know about this? I have tried to reach…

  • New User on different company branch

    I work in a multinational corporation where all countries have the same "@ companyname.com" email address ending. I am the first user of Bentley product in my country and when I registered and created an account, I landed on another country administrator…

  • Bentley Desktop License Client

    The Bentley Desktop License client is the component that handles licensing for all Bentley Desktop products. It handles all of the communication needed to license a product including connection with the Bentley Subscription Entitlement Services (SES)…

  • Microstation Connect Edition beendet sich nach 15 Minuten trotz aktiver Lizenz.

    Microstation Connect Edition beendet sich auf einer Workstation trotz Login im Connection Client nach 15 Minuten selbst, so als wenn es nicht aktiviert wurde. Die Maschine taucht auch in den OpenAccess Usage Details mit aktivierter Lizenz auf. Eine Neuinstallation…

  • Unable to load checkouts in bentley licensing tool

    My Staad.Pro Connect edition has stopped working and crashes on startup. I am getting this in the bentley licensing tool although I am logged into my Connection Client. Can someone provide me a fix for this? Does it have something to do with the update…

  • I cannot import my Checkout Licence

    Dear Bentley, I have checkout the licence in the support portal online , but when I tried to import the file into our server it won't allow it. It will display the message "Cannot import because policy machine name does not current machine name" …

  • My Staad Pro Connect Edition tells me it is on trial.

    So recently I installed StaadPro Connect Edition using the Bentley Student Server, several of my classmates have no issues what so ever, however, everytime I install the program it shows me a pop-up as if it is on trial, I tried troubleshooting using…

  • Activating NonSELECT Licenses (nach Hardware tausch)

    Thema Einzelplatzlizenzen Activating NonSELECT Licenses (nach Hardware tausch) Sehr geehrte Damen und Herren, ich habe Problem mit der Verwaltung unser "Einzelplatzlizenzen". Vorgang: Beim Rechneraustausche (Hardware up-date) habe ich die Lizenzen…

  • Problems with my NONselect license with gINT Professional

    We had a select license for gINT professional and after a year we switched to non-select A few days ago we changed the computer name for IT reasons then the gINT got crippled, we reverted back to the old name but still nothing happned I tried to check…

  • License Activation issue

    Hello, We have an issue with License activation, the server on which application is hosted the license management tool says the licenses are activated for current user but when logged in to the application it throws a warning saying "License will expire…

  • Q. How to Activate Products using BLT (Bentley Licensing Tool)?

    Answer: After Opening BLT, select Tools> Refresh policy In a moment, the Bentley Activation Wizard will appear. Press Next: Press Close button See that the Access column has Allowed for each of the applications that your company appointed…

  • "An error has occurred while attempting to verify the server and activation key"

    Product(s): WaterCAD, WaterGEMS, HAMMER, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack, CulvertMaster, FlowMaster Version(s): 10.XX.XX.XX, 08.11.XX.XX Area: License Management Problem When attempting to verify an…

  • Products are listed multiple times in the Activation Status tab of the License Management Tool

    Product(s): WaterGEMS, WaterCAD, HAMMER, SewerGEMS,CivilStorm,SewerCAD, StormCAD, PondPack Version(s): 08.11.XX.XX and later (features vary) Area: Licensing Problem Products are listed multiple times in the Activation Status…

  • 07 - LMT shows strange line of text on the Activation Tab

    Applies To Product(s): License Management Tool Version(s): All Area: Activation Original Author: Bentley Technical Support Group Date Logged & Current Version July 2015 09.06.02.06 …

  • OpenFlows Product Licensing FAQs and Troubleshooting

    Product(s): StormCAD, SewerCAD, WaterCAD, CivilStorm, WaterGEMS, Hammer, PondPack, CulvertMaster, FlowMaster Version(s): V8 XM, V8i, CONNECT Edition Area: Licensing Below you will find a list of articles related to activating…

  • License Management Tool Shows Maxsurf Enterprise as disabled.

    Hi everyone, It seems we can't open our maxsurf enterprise suite (modeler, stability, and others) which in License Management Tool shows it is disabled. It's been more than a year since this happened (around the end of 2016) and we don't have a clue…

  • Microstation V7 licensing and activation problem

    Hello everybody. I have a problem related to Microstation V7 J. This is License error on activating Microstation . The SelectServer is hosted by Bentley with " SELECTServer.bentley.com " server name and I've already registered my activation key. In fact…

  • Moving Licences for Hevacomp between computers

    Hi, up until recently i've had a working licence on one of our machines, weve now tried to install Hevacomp onto another machine and i keep getting the error message 'Error whilst starting the Select Server licence.' the information on the new machine…

  • How to avoid Over usage Invoice copy for MXRoad Suite user

    Product(s): MXRoad Version(s): MXRoad V8i Area: Utilities Original Author: Purva Lakde. Product Advantage Group MXRoad Over usage Invoice copy for MXRoad Suite users : Most of the user has accidentally activated the…

  • RE: new machine

    Refer to this wiki for license activation resources: https://communities.bentley.com/products/licensing/w/licensing__wiki/8181.activation

  • Changing the license file from an old desktop to a new one

    Hi, I work in a architectural office in Portugal and I've contacted you before for similar reasons. We've bought a new workstation to replace an old one and so I need some help with changing the old license file in order for it to work in the new…

  • License activation

    After installing Microstation V8i SS4 Version 08.11.09.829 on a Windows 10 x64 machine I cannot get the license activation to 'take'. I've done the license management tool Activation Wizard numerous times. I've tried to repair installation, shut down…

  • microstation activation failed

    Hi, I tried to activate our microstation version 08.11.09.829 SS4 in one machine using a proxy settings. The license was tested and verified but when closing and opening the product this message below keeps on popping out. "your seven days trial…
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