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  • disable notification based on projects

    One of end-users who is an account Admin is asking the following question: How to disable notification based on projects when we manage user.
  • export the list of all users who belong to a particular Project from the Connect Center

    One of our end-users is asking this question with respect to Projects (Connected Projects, ProjectWise Projects, iTwin Projects) 1) How to export the list of all users who belong to a particular Project from the Connect Center
  • Can I send a mail to all my PW users

    I want t o send a mail to all my PW users, eg a shutdown is planned at a certain time. We use IMS users. Is there a way to create a mailing list with all my active IMS users to send the mail to?
  • User Accounts in Professional

    Please see the topics on the left-hand menu. Contents Create & Manage User Access Levels & Roles Assign System Administrator Assign System Level Access Manage Project Access Manage Confidential …
  • Is Bentley license works on VMware workstation?

    Our client is implementing VMware virtual machine setup and they want to use multiple STAAD and other Bentley solutions through VIRTUALIZATION and VIRTUAL MACHINES. They want to allow one or more virtual machines to share one physical computer. Please…
  • How do I know if I have a User Account?

    For more information on User Management, please refer to the Professional User Guide and this SIG workshop recording . Next Quick Start article: How do I know if I have access to a Cloud Instance?
  • Sync PW explorer user groups into pw365 roles

    We use several groups to manage users in Projectwise Explorer. Is it possible to replicate those user groups in Projectwise365 as roles, and have the users sync into the roles? It seems like a logical process. If it's not built in, is there any powershell…
  • Process to change password in connection client after creating users in user management.

    Applies To Product(s): STAAD Advanced Concrete Design Version(s): Connect Edition Environment: Area: Concrete Design Subarea: Installation Original Author: Ranjana,…
  • Permissions to change workflow applied to folder

    HI all, Is there a way to restrict user permissions so they can change workflow states as per the access control configured on the folder but prevent them from changing the whole workflow applied to that folder? As far as I can tell the two permissions…
  • How do I find my Administrator?

    What is the purpose of this Information? Some users may not be aware who is assigned as their Account Administrator. The Account Administrator is responsible for adding roles and granting permissions for each user. You may not be able to proceed or…
  • Roles

    What is the purpose of this information? Roles are assigned by the Account Administrator or the Co-Administrator to provide each Registered User with specific access to Services. Below is a list of certain Administrative roles within User Management…
  • Announcements

    Bentley Cloud Services Outage History 11 October 2022 - We are aware of continued, intermittent outages with IMS. Bentley is actively working with our services provider to improve reliability of IMS services. Users who were logged in running CONNECTION…
  • User Management 2.0 - Español

    Bentley ha realizado recientemente importantes inversiones tecnológicas para ofrecerle capacidades más avanzadas de gestión de identidades y accesos en sus aplicaciones y servicios de Bentley. Estas mejoras se habilitaron el sábado 22 de agosto de 2020…
  • Best practices to push out updates to users

    I have recently been appointed CADD Manager. What is the best way to handle updates (Mainly OpenRoads)? Ideally, we would like to keep everyone on the same version and update everyone simultaneously to avoid issues. It looks like you allow users to upgrade…
  • block user, how it work

    SORRY SORRYYYYYY i duplicate my question (i delete my old account and creat this one). https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/f/forum/232691/block-user-connection-client (please close question…
  • block user connection client

    Good day guys (sorry for my english) let me know how the user block works over User Management (red person icon with red padlock). 1. block user, will disable access connect client? 2. block user, will disable access any product, version connect edition…
  • What happens if a Practitioner License is left unassigned for OpenGround?

    See link below for details on unassigned licenses https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/w/wiki/44008/practitioner-licensing#what-happens-if-left-unassigned
  • How do I assign a Practitioner License for OpenGround?

    To assign a Practitioner license, please see the link below https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/w/wiki/44008/practitioner-licensing#how-do-i-assign
  • Unable to add users - Email Domain is Pending Ownership

    Problem Error "Unable to add user as email domain is pending ownership by your organization" while registering the user in User Management. Explanation Accounts have the ability to claim domains . This is done so new users will be properly associated…
  • Unable to Access Software Downloads

    Hello, I am a student, who is facing some issues with downloading Revit ISM Plug-in from Bentley Systems as the link in the website seems to direct me to the home page instead of the actual software download site. I tried to access through Software…
  • Changing/Adding Account Admin

    Deciding between co-Administrator and Main Administrator Role - Differences between Main Administrator and a co-Administrator - Only a Main Administrator can Add or modify email domains related to your organization (claim ownership & Auto-Approve…
  • change language of personal data

    Hello, kindly ask you to help. I need change language of personal data of my Benly account from Russian to Engish. I changed language in my Bently account from R ussian to Engish, but personal data steel be on Russian. Best reguards, Sergey K…
  • A license for OpenGround Cloud is no-longer available message when running Professional

    When opening the OpenGround Professional, a message appears "A license for OpenGround Cloud is no-longer available" Check the user does not have an expiry date within Professional that has expired. Select, 'Manage Users', right click on the users…
  • Is activation process mandatory for users to use SES products?

    I registered 5 new users in the company and they have installed Multiframe CONNECT Edition 22.3. While 2 of 5 users says they saw on Activated wizard that they are allowed to use Multiframe, 3 of them had to follow activation process to start the…
  • Bulk Operations 2.0

    What is the purpose of this information? Bulk operations have undergone development changes and this document has been created to align with those changes. Bulk operations can be used to Add, Delete, Edit, or Export user information, roles, and groups…