• Susan Hines
    Susan Hines edited this:
    Susan Hines
    Susan Hines in SUPERLOAD > SUPERLOAD Wiki:
    Smaller issues and proposed solutions
      Product(s): SUPERLOAD Permit Administration   Version(s): N/A   Environment: N/A   Area: N/A   Subarea: N/A

    Problem Examples

    Account needs a credit adjustment
    Trip authorization issue
    missing charges on an account
    add the # of axles on...

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    • 5 months ago
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  • Arpit Prakash
    Arpit Prakash replied to this:
    Manda Satshishinga
    Manda Satshishinga asked a question in SYNCHRO Construction Solution > SYNCHRO Forum:
    While starting my Synchro Pro it's crash, Any solution ?

    While starting (on splash screen) my syncro pro crash... any tips 

    I reinstall it but same problem.

    • 3 days ago
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    • Arpit Prakash Arpit Prakash

      Hello Manda, 

      Please refer to this wiki -  Synchro crashes before opening 

      • 59 minutes ago
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  • Zeno Lippi
    Zeno Lippi edited this:
    Zeno Lippi
    Zeno Lippi in MicroStation > MicroStation Wiki (Italiano):
    "Si è verificato un errore di analisi dei dati 3D" durante la lettura di PDF 3D da MicroStation mediante Adobe Acrobat
      Product(s): MicroStation   Version(s): N\A   Environment: N\A   Area: Printing   Subarea: N\A

    Problema

    Durante la lettura di PDF 3D creati in MicroStation, viene visualizzato il seguente messaggio:

    Acrobat Reader

    Si è verificato un errore...

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    • 1 hour ago
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  • Nikhitha Zacharia
    Nikhitha Zacharia replied to this:
    Nikhitha Zacharia
    Nikhitha Zacharia asked a question in OpenRoads | OpenSite > OpenRoads | OpenSite Forum:
    Shoulder rollover in Openroads

    Hi all, 

    Hi, I have been trying to create shoulder rollovers for a project. I have attached in the below image how the client wants the rollover to be applied. How should I apply the values in the rollover settings? I have tried a lot of trial and error...

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    • 3 days ago
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    • Mark Shamoun Mark Shamoun Verified Answer

      Hi Nikitha,

      Those values look fine, so I'm guessing you're reference or parent points may not be in the correct t location on your template? Also, double check whether the + or - slope values may need to be swapped depending on the slope direction in...

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      • 3 days ago
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    • Nikhitha Zacharia Nikhitha Zacharia in reply to Mark Shamoun

      Hi Mark,

      Thank you for your reply. I checked the point properties again and found that I had turned on 'superelevation flag' for the shoulder points. I unchecked it and now it is working fine. 

      • 1 hour ago
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  • Scott T Anderson
    Scott T Anderson replied to this:
    Ashley Keep
    Ashley Keep asked a question in MicroStation > MicroStation Forum:
    Connect to secured ArcGIS MapServer

    I'm trying to connect to my organisations secured ArcGIS MapServer in MicroStation 2023. I can generate a token but I cannot find any information on how to pass that token to the MapServer. https://<xxx>/MapServer?token=<xxx> does not work in MicroStation...

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    • 2 months ago
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    • Scott T Anderson Scott T Anderson in reply to Andrew Bell

      Thank you Andrew.  I am getting an Invalid Token response but I'm attempting to connect to a Feature Service so it's likely a different error.

      • 1 hour ago
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    • Scott T Anderson Scott T Anderson in reply to Scott T Anderson

      Another user has pointed out that:

      OpenCities Map will let you type a username and password to connect to your secured Esri service but it only supports the built-in (basic) ArcGis Enterprise authentication. It does not currently support single sign-on...

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      • 55 minutes ago
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  • Teresa Corti
    Teresa Corti edited this:
    Teresa Corti
    Teresa Corti in ProjectWise > ProjectWise, Powered by iTwin Wiki:
    Guides

    In this section you will find all the information needed to work with ProjectWise powered by iTwin

    Getting Started

    Home

    Administration

    Creating iModels

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    • 2 months ago
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  • Leonard Jones
    Leonard Jones suggested an answer to this:
    Duncan Gammie
    Duncan Gammie asked a question in MicroStation > MicroStation Forum:
    Does anyone else experience Lag/Freeze on startup

    Massive complaints from our users when opening and switching files. 

    Using MS 2023 and MS Connect 16

    The files open, taking a few seconds, displaying libraries being loaded etc. We can interact with the file for a second or so, then it freezes for a few...

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    • 5 days ago
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    • Barry Lothian Barry Lothian in reply to Duncan Gammie

      Oh I use projects and know their benefits and wouldn’t work without them. It’s surprising if they are, as you guys suspect, part of the reason (or at least a source of) the lagging/freezing that you are experiencing. Presumably Worksets would work better...

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      • 2 hours ago
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    • Leonard Jones Leonard Jones in reply to Duncan Gammie Suggested Answer

      Accessing files over the network depends upon, Type of network (LAN, WAN, Ethernet, Wi-Fi, etc.), Network congestion and other factors. This falls under the Network Administrator domain.

      Logically we are using the same code to access files locally v/s...

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      • 1 hour ago
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  • Teresa Corti
    Teresa Corti edited this:
    Teresa Corti
    Teresa Corti in ProjectWise > ProjectWise, Powered by iTwin Wiki:
    Home Page Layout

    When working inside a Project, the Home Page is divided into three main parts:

    • Header - Where you will see your Entitlements, the Project name and number, the Resource Center and your user name.
    • Modules (the Sidebar)
    • Main View, which adapts to which Modules...
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    • 29 days ago
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  • Zeno Lippi
    Zeno Lippi edited this:
    Zeno Lippi
    Zeno Lippi in MicroStation > MicroStation Wiki:
    "A 3D data parsing error has occurred" when reading 3D PDF from MicroStation using Adobe Acrobat
      Product(s): MicroStation   Version(s): N\A   Environment: N\A   Area: Printing   Subarea: N\A

    Problem

    When reading 3D PDF created in MicroStation the following message is displaying:

    Acrobat Reader

    A 3D data parsing error has occurre...

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    • 1 hour ago
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  • Stefanos Papavasileiou
    Stefanos Papavasileiou suggested an answer to this:
    Jacek Bąkowski
    Jacek Bąkowski asked a question in GeoStudio | PLAXIS > GeoStudio | PLAXIS Forum:
    retrieving Plaxis license

    Hi,

    my license (Plaxis 3d 2018) has expired in February. Does anyone help me to retrieve it? I've tried through Plaxis Connect, but i've got the message that I'm attaching. But "sales@plaxis.nl" doesn't exist. Please send any informations to:...

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    • 4 days ago
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    • Jacek Bąkowski Jacek Bąkowski in reply to Stefanos Papavasileiou

      Thanks for help, but I don't know what should i fullfill in the window "account". I'm disorientated a little bit because of that changes Plaxis vs. Bentley.

      Even in February I've been corresponding with Janine Stoevelaar from Plaxis...

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      • 3 hours ago
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    • Stefanos Papavasileiou Stefanos Papavasileiou in reply to Jacek Bąkowski Suggested Answer

      Hello Jacek,

      Sorry that you feel lost. I can assist you with that.

      In general, companies can have multiple users with Bentley profiles. This is a process typically done by your local administrator.

      We have written a detailed article about this here:  How...

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      • 1 hour ago
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  • chao jin
    chao jin and 7 others earned the Ask A Question I achievement.
    Ask A Question I
    • 12 hours ago
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  • Steve Anderson
    Steve Anderson asked a question in OpenRoads | OpenSite > OpenRoads | OpenSite Forum:
    Help Needed with OpenRoads Designer and CRM Software on My Desktop

    Hello Community,

    I hope everyone is doing well. I am currently facing some issues with OpenRoads Designer and CRM software on my desktop, and I am seeking your expertise to help me resolve them.

    Issue 1: OpenRoads Designer
    I have been using OpenRoads Designer...

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    • 1 hour ago
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  • Stefanos Papavasileiou
    Stefanos Papavasileiou edited this:
    Stefanos Papavasileiou
    Stefanos Papavasileiou in GeoStudio | PLAXIS > GeoStudio | PLAXIS Wiki:
    How to create a Bentley account and submit a Support Case
    Application All supported Bentley applications Version All supported Bentley versions Date created 29 July 2020 Date modified 10 October 2023
    General

    When using any Bentley software, our support teams are ready to assist you with problems...

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    • 1 hour ago
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  • Satish Saptasagar
    Satish Saptasagar in OpenUtilities > OpenUtilities Wiki:
    Where are the Catalog.mdb cache files located on local machine for Catalogs stored on network location in Promis.e CONNECT

    -

      Product(s): Promis.e CONNECT Edition   Version(s):  10.00.XX.XX to 10.13.XX.XX   Environment:  NA   Area:  Component Management   Subarea:  NA

    Background:

    When the user have the Catalogs stored on the Network Location instead of the Local...

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    • 1 hour ago
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  • Satish Saptasagar
    Satish Saptasagar in OpenUtilities > OpenUtilities Wiki:
    Where are the Catalog.mdb cache files located on local machine for Catalogs stored on network location in OpenUtilities Substation

    -

      Product(s): OpenUtilities Substion CONNECT Edition   Version(s):  10.00.XX.XX to 10.14.XX.XX   Environment:  NA   Area:  Component Management   Subarea:  NA

    Background:

    When the user have the Catalogs stored on the Network Location instead...

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    • 2 hours ago
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  • yooon null
    yooon null asked a question in Bentley 中国优先社区 > ◆ 设计平台软件(MicroStation,PowerDraft, Navigator, i-model等):
    ORD—请问我总装模型的时候出现错误然后软件强制退出了是什么问题导致的啊?如图片提示内容,日志文件已分项百度网盘。

     麻烦老师解答一下,百度网盘链接(日志文件):链接:pan.baidu.com/.../1S1SjjMoq44lX8U25ATlk2g
    提取码:dwt6

    • 2 hours ago
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  • Ankit Kulkarni
    Ankit Kulkarni suggested an answer to this:
    Quan Nguyen
    Quan Nguyen asked a question in OpenFlows | Water Infrastructure > OpenFlows | Water Infrastructure Forum:
    Could you help share Dataset for SCADA Connection using in Bentley Youtube training videos

    Hello,

    I'm watching Bentley's great videos about SCADA Connection in WaterGEMS on Youtube. However, I cannot find the practice files used in these videos.

    It would be great if you could show me where I can find them or a similar file I could use...

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    • 5 days ago
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    • Quan Nguyen Quan Nguyen in reply to Ankit Kulkarni

      Hi Ankit,

      Thanks for your clear explanation!
      They help me a lot.

      Thank you!

      • 3 hours ago
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    • Ankit Kulkarni Ankit Kulkarni in reply to Quan Nguyen Suggested Answer

      Hello Quan,

      You are welcome!! We are always happy to help.

      Just FYI, If you face any product-specific issue while working on any model you can always create a Service request and attach model for review. Please go through the following article.

      Creating...

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      • 2 hours ago
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  • Fill Smith
    Fill Smith replied to this:
    Alessio Orrù
    Alessio Orrù asked a question in CUBE > CUBE Forum:
    Methods of Assignment Validation

    I'm writing an essay about the various methods on how to validate an assignment so I would like to know if there is any function in the program that can do that or how you generally proceed. I'll be grateful if you can also link some academic sources...

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    • over 2 years ago
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    • Fill Smith Fill Smith

      Thanks a lot for information!

      • 2 hours ago
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  • Rene S
    Rene S replied to this:
    Rene S
    Rene S asked a question in MAXSURF | MOSES | SACS | OpenWindPower > MAXSURF | MOSES | SACS | OpenWindPower Forum:
    How can we feed the PILEHD loads from the superelement back into PSI for code checking of the piles

    We linearize the pile-soil behavior using the superelement option in PSI. Then we run a gap analysis to simulate compression only on some cut piles using this superelement. As the pile forces will change relative to a all pile intact condition we need...

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    • 18 days ago
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    • Rafael Lara Rafael Lara

      Hi Ren,

      As far as i could understand you want to use the calculated loads from GAP analysis and run them using PSI.

      In this case, you will need the Linear Static Load File (oci file). Have you generated one during the GAP analysis?

      If so, you just need...

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      • 13 days ago
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    • Rene S Rene S in reply to Rafael Lara

      If one splits the ‘Static Analysis with Gap elements’ into the modules/programs SACS is running under the skin one finds, in correct order: seastate, pre, solve and gap. Thus the seaoci is produced before gap is run and doesn’t contain any influence of...

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      • 2 hours ago
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  • Ankit Kulkarni
    Ankit Kulkarni replied to this:
    Joao
    Joao asked a question in OpenFlows | Water Infrastructure > OpenFlows | Water Infrastructure Forum:
    WATERGEMS Customer Meter Association & Pump Errors

    -trying to use loadbuilder to assign customer meters to the nearest junction/node not working, it runs but the properties of the customer meters afterward show the associated element is the meter itself still instead of the nearest junctions, and trying...

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    • 6 days ago
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    • Joao Joao in reply to Scott Kampa

      ProjectPackage1.zip

      Thank you both for your help. I have not tried any further troubleshooting yet, but I have tried to attach a package here. Please let me know if you can't access the files or something is missing. 

      ArcGIS Pro version 2.9.32739

      ... Read more.
      • 3 days ago
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    • Ankit Kulkarni Ankit Kulkarni in reply to Joao

      Hello Joao,

      Can you please share all the files as per the screenshot? I can see only one Project file in the folder as shown below (share the wtg file)

      Please zip the folder and try sharing it again. 

      • 2 hours ago
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