• Smaller issues and proposed solutions

    Susan Hines
    Susan Hines
    Product(s): AssetWise Inspections Version(s): N/A Environment: N/A Area: General Subarea: N/A Problem Examples User(s) cannot access a specific asset/group of assets An imported value appears…
    • 7 days ago
    • AssetWise Inspections
    • AssetWise Inspections Wiki
  • Quick View Tab?

    Susan Hines
    Susan Hines
    Product(s): AssetWise Inspections Version(s): N/A Environment: N/A Area: N/A Subarea: N/A Problem Did the configuration tool for the Quick…
    • 4 months ago
    • AssetWise Inspections
    • AssetWise Inspections Wiki
  • Configurable Headers

    Susan Hines
    Susan Hines
    Product(s): AssetWise Inspections Server Version(s): N\A Environment: ALL Area: N/A Subarea: N\A a configured header/footer may be added (or removed) from report sections and/or report types…
    • 5 months ago
    • AssetWise Inspections
    • AssetWise Inspections Wiki
  • Production Data in UAT

    Susan Hines
    Susan Hines
    Product(s): InspectTech Administrator Client Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem Data in the UAT site is "stale"; administrators need current assets, report data…
    • 10 months ago
    • AssetWise Inspections
    • AssetWise Inspections Wiki
  • UAT pdf error? Could be a "missing" photo/image

    Susan Hines
    Susan Hines
    If you receive an error when generating a report pdf, consider whether or not the section contains photos, logos, or attachments. If the section (such as a cover) includes a photo, the issue could be that UAT doesn't contain the photos from production…
    • over 1 year ago
    • AssetWise Inspections
    • AssetWise Inspections Wiki
  • Error Check Definitions - Configurable Error Check

    Susan Hines
    Susan Hines
    Error Check Definitions - Configurable Error Check by Mark Kosarych Error Check Definitions - Configurable Error Check has been enabled for all users where Bentley has production access. Please see the attached instruction sheet and let us know of any…
    • 6 months ago
    • AssetWise Inspections
    • AssetWise Inspections Wiki
  • I can't add a report section to my report

    Susan Hines
    Susan Hines
    Product(s): AssetWise Inspections Server Version(s): N\A Environment: ALL Area: N/A Subarea: N\A Review previously attached and/or removed report sections Background A user with an in-progress…
    • over 1 year ago
    • AssetWise Inspections
    • AssetWise Inspections Wiki
  • Backing Up Promis.e Data Automatically

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Database Platform Support Subarea: N/A Background It goes without saying that backing up critical…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Updating and Upgrading Bentley Substation

    Matt_P
    Matt_P
    Product(s): Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Installation_Configuration Subarea: N/A Background This document describes how to update Bentley Substation…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • How to download the Bentley Raceway and Cable Management software

    Matt_P
    Matt_P
    Product(s): Bentley Raceway and Cable Management Version(s): through 08.11.09.35 Environment: N/A Area: Installation_Configuration Subarea: N/A Steps to Accomplish If you are not a Bentley…
    • over 5 years ago
    • OpenPlant | AutoPLANT
    • OpenPlant | AutoPLANT Wiki
  • How to download the Bentley Substation software

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Bentley Substation CONNECT Version(s): 10 Environment: N/A Area: Installation_Configuration Subarea: N/A Steps to Accomplish If you are not a Bentley SELECT subscriber Contact…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • How to download the Promis.e software

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e CONNECT Version(s): through 10.04.00.22 Environment: N/A Area: Installation_Configuration Subarea: N/A Steps to Accomplish If you are not a Bentley SELECT subscriber …
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Moving Projects

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Project Management Subarea: Backup and Restore Project Background It is sometimes necessary…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Converting to an SQL Parts Database

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Database Platform Support Subarea: N/A Background With very large parts databases, some performance…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Troubleshooting Project Database Connection Problems

    Jesse Dringoli
    Jesse Dringoli
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: SQL Server Area: Database Platform Support Subarea: N/A Background Promis.e and Bentley Substation require…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • SQL Server Login

    Matt_P
    Matt_P
    Product(s): Promis.e & Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Database Platform Support Subarea: N/A Background Promis.e and Bentley Substation can be configured…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Creating and Updating the Project Database

    Scott Walker
    Scott Walker
    Product(s): Promis.e, Bentley Substation Version(s): 08.11.10.xx - 10.01.00.23 Environment: N/A Area: Database Platform Support Subarea: N/A For versions prior to promis.e V8i SELECTseries 5…
    • over 4 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Backup Your Data

    Siddharaj Talawar
    Siddharaj Talawar
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Project Management Subarea: Backup and Restore Project How do I ensure I'm safeguarding all my…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Updating and Upgrading Promis.e

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e Version(s): 08.11.xx.xx Environment: N/A Area: Installation_Configuration Subarea: N/A Background This document describes how to update Promis.e V8i to the latest version…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Network Installation Guide

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): 08.11.10.xx - 08.11.13.140 Environment: N/A Area: Installation_Configuration Subarea: N/A For Bentley Substation CONNECT Edition, please see…
    • over 4 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • FCMS Attribute Issue

    Don Bui
    Don Bui
    Applies To Product(s): eB Director Version(s): 15.x.x, 16.x.x Environment: N/A Area: eB Director Subarea: N/A Original Author: Manav Bhardwaj, Bentley Technical Support…
    • over 4 years ago
    • AssetWise ALIM
    • AssetWise ALIM - Wiki
  • People

    Manav
    Manav
    Create person not listed in User>System Admin
    • over 10 years ago
    • AssetWise ALIM
    • AssetWise ALIM - Wiki
  • How do I set up or prevent license checkouts?

    Jeremy Hoesly
    Jeremy Hoesly
    Product(s): SELECTserver Version(s): 09.00.00.95 or later, SELECTserver Online Environment: N/A Area: Administration Subarea: Checkout Restrictions Original Author: Jeremy Hoesly…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • How to Install the SELECTserver application

    Jeremy Hoesly
    Jeremy Hoesly
    Applies To Product(s): SELECTserver Version(s): 09.01.00.26 Environment: Windows 7, Windows Server 2008, Windows Server 2008 R2, Windows 8, Windows 8.1, Windows Server 2012, Windows Server 2012 R2, Windows…
    • over 7 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Enabling Diagnostic Logging for SELECTserver

    James White
    James White
    Applies To Product(s): SELECTserver Version(s): All Versions Environment: N/A Area: Administration Subarea: N/A Original Author: Michael Dougherty, Bentley Technical…
    • over 9 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki