• Empty box is stuck on the screen

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: PowerPlatform Support Subarea: N/A Problem Description An empty box or a box containing non…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Data Manager will not open

    Scott McCormack
    Scott McCormack
    I am completely new to Promis.e. Nothing seems to work as per the tutorials at the moment. So if I open a project and try to alter the item data it gives an error "No active project" I have followed the video tutorial exactly. See attached photo.
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Substation | Promis.e Forum
  • Promis.e Help file

    Jesse Dringoli
    Jesse Dringoli
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.96 Environment: N\A Area: N\A Subarea: N\A Why are schematic design, output, and other tools not discussed in the Bentley…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Training FAQs

    Jesse Dringoli
    Jesse Dringoli
    Product(s): Promis.e, Bentley Substation, Bentley Raceway and Cable Management Version(s): N\A Environment: N\A Area: N/A Subarea: N\A How do I find training courses for my product? Find course…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Finding the Tutorial

    Jesse Dringoli
    Jesse Dringoli
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: N/A Subarea: N/A How do I bring up the Tutorial if I always start with the Project Manager so…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • When to Add Wire Numbers

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): All Environment: N/A Area: Wire Numbering Subarea: Automatic Wire Numbering When is the best stage of project design to assign wire numbers…
    • over 6 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Switch electrical standard used by the software

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.73 Environment: N\A Area: Administration Features Subarea: Setup After installing the software I see it is set to use the…
    • over 6 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Change the company name and address that appears on the title block

    Jesse Dringoli
    Jesse Dringoli
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.73 Environment: N/A Area: Administration Features Subarea: Options How do I change the company name and address that appears…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Copy with base point to other pages

    Siddharaj Talawar
    Siddharaj Talawar
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.96 Environment: N/A Area: PowerPlatform Support Subarea: Manipulate Tools Background This document describes how to copy…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Platform Fundamentals for Promis.e Standalone Users

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e V8i Standalone Version(s): 08.11.10.xx - 08.11.13.96 Environment: N/A Area: PowerPlatform Support Subarea: N/A Background The purpose of this document is to demonstrate…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Remove the dash prefix from device tags

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Administration Features Subarea: Options Why are there dashes in front of the device tags on symbols…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Rename a terminal strip or plug

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Component Management Subarea: Terminal_Pin_Plug Manager Background Changing the device ID of…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Family modifications not reflected in project

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Component Management Subarea: Family Creation Problem Description Why are the changes I made…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Parts database changes not reflected in project

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Component Management Subarea: Parts Database Problem Description Why are the changes I made…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Symbols are rotated, mirrored, or scaled when inserted

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Component Features Subarea: Insert Symbol By Name Problem Description Why are symbols or macros…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Blank, gray project pages

    Siddharaj Talawar
    Siddharaj Talawar
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: PowerPlatform Support Subarea: N/A Problem Description After opening a project page there is…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Symbol modifications not reflected in project

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.73 Environment: N/A Area: Component Management Subarea: Create Symbol Problem Description Why are the changes I made to…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Cannot find PLC1.xls for tutorial

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Administration Features Subarea: Options Problem Description When following the ANSI-IEEE_tutorial…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Symbol text does not transfer to symbols

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N\A Area: Administration Features Subarea: Options Problem Description After assigning values to symbol…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Device tag changes when symbols are moved

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Administration Features Subarea: Options Problem Description When I move schematic symbols,…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • There is Only One Titleblock

    Siddharaj Talawar
    Siddharaj Talawar
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Project Management Subarea: Project Manager Problem Description Whenever I try to create a new…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Wrong appearance when inserting or modifying a catalog item

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Component Features Subarea: Insert Symbol By Name Problem Description When trying to insert…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Tools do not work, nothing happens

    Siddharaj Talawar
    Siddharaj Talawar
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Project Management Subarea: Project Manager Problem Description When trying to use Promis.e…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki