I am trying to access the SQL database in order to query some of the data on a bigger scale than can be currently done in Holebase itself. At the company, we don't know how to access the SQL database as it was likely set up by yourselves/Keynetix. Is…

Not an experienced user/administrator of this software but the customer I am working for requires SQL to be updated to meet the required compliance level for CE+ Will an existing installation of HOLEBASE SI be affected if I upgrade SQL 2014 from SP2…

Nothing changed since last operation last week, however the company logo and geology hatch patterns are no longer visible on our logs.

When importing AGS data into Holebase, not all of the data is importing, even though it is being displayed in the AGS file. For example, I have records for a borehole and all the information except the geological description and detailed description are…

Hi all, I have a series of AGS files we need to import, I have tried all available AGS formats to no avail, with Holebase saying they are not AGS files. I have checked with the originator of the files and they are not corrupted and work in their version…

Hi, I'm trying to import AGS 4 & AGS 4 NZ datasets into Holebase CONNECT. I get a large amount of errors whenever I try to import AGS data using the Default mapping profiles. I've tried with a number of different datasets/projects and confirmed these…

Hello, I'm wondering if it's possible to show geotechnical parameters as well as geology on the 3D sticks in HoleBASE CONNECT in Civil3D 2021? Ideally I would like to be able to show geology, RQD, strength and weathering all colour coded and switch…

Hi, Is there an Australia GDA20 all states (zones 49 – 56) mapping component file available for Holebase SI? Thanks in advance, Jayden

Hi all, Looking to recreate sections from saved section lines in HoleBASE SI v1.34.3.68. Have saved the section line, but cant create sections as the "Create Section" Button is greyed out. Anybody know a way to reactivate the line so I don't have…

Do you have Civil 3D 2022 extension for HoleBase Connection?

Hi, I'm using the HoleBASE Civil 3D CONNECT Edition extension to create profiles and site plans, which has been working fine. We've added additional locations to the project in holebase recently, as well as editing some of the existing data. However,…

Hi, I'm setting up a new holebase database for one of our business units. To do this I've exported our existing Configuration Pack (*.hbp) then tried to import it into the new database. This runs for about 30 - 40mins then crashes and the config fails…

While we have been able to use gINT data for some time, are we now able to work with Holebase data following Bentley's acquisition of Keynetix? I am currently using ORD 2019 R2 but is this available in more recent versions?

Dear sirs, We tried to install a Configuration Pack (CP) developed using version 1.34.3.55 (by Giuliano De Mio) at HB build 1.34.1.71 (the build installed at Egis Network). It gives errors and it is not possible to generate logs. Can you send…

Hi there, Is there a way in template studio to display depth related remarks at their depth? (similar to the image below) The current template we have set up doesn't include them and I have yet to find a solution to being able to display these types…

Hi, Is there a way to import CPT data (excel format) into Holebase SI professional? thanks Jayden

I'm trying to write a new AGS Sheet using KeyAGS in excel to import into Holebase. We currently have sheets that import correctly into Holebase and so I am matching up the formatting with these after importing the data fields, however the sheet I have…

I need to add a new location type for a sonic borehole. Where do I find the standard set of borehole location symbols so that I can display them on the map?

I'm having trouble with getting standpipes to display on logs. I have followed the steps here: Well/Installation not showing on log after entering Pipe Work data - OpenGround | gINT | Keynetix Wiki - OpenGround | gINT | Keynetix - Bentley Communities…

How do I generate a cross section that will have SPT N values, or other types of data plotted with each borehole in the cross section?

I have been adding lines of sections to generate cross sections as provisional data comes through. How do I remove a section I have previously saved to avoid cluttering the legend for future site plan printouts?

Is there an updated version of KeyAGS checker (my current version is 4.4.4.83) that can check AGS 4.0.4?

In HoleBASE SI I've not found a way to display on the map only the desired exploratory holes (e.g. a location group). I am aware this is possible in civils extension for holebase but I want to be able to do this in Holebase - easier to produce plans in…

Hi, I have a report profile setup for producing logs in OpenGround, however I can't find any option to export each borehole log as a single pdf, or even bookmark individual boreholes in the same pdf. Does anyone know of a solution to export multiple…

Hi All, I am starting on a new Project and am making a start on importing the available AGS file into HoleBASE. On importing the AGS Data have received the following error "Unrecognised table will not be imported: (Table Name)." I have this error…