• Cannot Log Managed Application SR

    Jutta Eisenhauer
    Jutta Eisenhauer
    Problem Cannot Log Managed Service Request under Application - Product not Found Explanation When raising service request you selected "Yes" in the following option, which reduced the option of available applications only to those you have in your…
    • 6 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • New Service Request - Managed Services users

    Sylvia H.
    Sylvia H.
    When users with valid Managed Services contract access Technical Support, they are presented with pop-up message listing phone numbers for immediate assistance in a situation where hosted services are not unavailable, in a degraded state, or performance…
    • 3 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki