• Product search in Service Request Manager is limited

    Sylvia H.
    Sylvia H.
    Product(s): Service Request Manager Area: Creation Problem When attempting to create a service request in Service Request Manager, my choices in the Product search are very limited. For example, I only see ProjectWise-related…
    • 3 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • New Service Request - Managed Services users

    Sylvia H.
    Sylvia H.
    When users with valid Managed Services contract access Technical Support, they are presented with pop-up message listing phone numbers for immediate assistance in a situation where hosted services are not unavailable, in a degraded state, or performance…
    • 3 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki