• Sewergems get automatically closed with out any message for a particular scenario.

    Nishadi
    Nishadi
    Hello, I'm simulating few scenarios in Sewergem (storm water network) model. There is a scenario which I start to simulate, the software get automatically closed with out any error message. it completes the processing stage. Once the calculation window…
    • 2 months ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Forum
  • Highest Flow Instability Indexes

    Shrouq Zakkar
    Shrouq Zakkar
    Hello, I am recently working on a model consisting of a stormwater network connected to an open detention pond whose flow is discharged to another system connected to a retention pond downstream. The maximum HGL shall exceed the rim elevation of the…
    • 2 months ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Forum
  • Flow / Design Capacity % value changes when Design Conduit is toggled on and off

    suseendar suseendar
    suseendar suseendar
    Hi, I am designing Storm water drainage system with box conduits for a city with SEWERGEMS Connect Edition Update 3 Version 10.03.04.53 . I have run the model to get the required box conduit section sizes. At this point , the flow / Design Capacity…
    • Answered
    • over 1 year ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Forum
  • Flow in Channel Is Lost After Passing Through a Cross Section

    Joshua Hesting
    Joshua Hesting
    Hello, I am having an issue with a sewergems model where flow is disappearing after passing through a cross section. The model is attached to this post for viewing. This post relates only to the Existing Conditions (EG) scenarios in the model. After running…
    • Answered
    • over 2 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Forum
  • TRex Error

    Keval Satra
    Keval Satra
    Has anyone had a similar issue while using TRex to create terrain? After this error, the SewrGEMS file closed and I lost all my work since I had not saved the file in a while.
    • over 3 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Forum
  • An item with the same key has already been added

    Mohamad Azzam
    Mohamad Azzam
    I am facing an error while I am running the SewerGEMS Model, what that message and how can fix it? The model shared for your review. Regards ......... Mohamad
    • Answered
    • over 3 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Forum
  • Error message: "Guid should contain 32 digits with 4 dashes…"

    Scott Kampa
    Scott Kampa
    Product(s): SewerGEMS, SewerCAD, StormCAD, CivilStorm, FlowMaster, PondPack Version(s): CONNECT Edition, V8i Area: Modeling Problem When exporting a model to LandXML in the storm-sewer products. opening any project in FlowMaster…
    • over 2 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Troubleshooting Product Activation for XM and Higher

    Brian D., User Success Support
    Brian D., User Success Support
    Applies To Product(s): All Version(s): XM and higher Environment: N/A Area: N/A Subarea: N/A Original Author: Bentley Technical Support Group Overview…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Error opening model : Not a Valid Haestad Methods File or Error 40

    Larry Abla
    Larry Abla
    Product(s): SewerGEMS, StormCAD, SewerCAD, CivilStorm, WaterGEMS, WaterCAD, HAMMER Version(s): 08.11.XX.XX Area: Problem When opening a model following error message occurs: “Not a valid Haestad Methods File" or "Error…
    • over 3 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Error computing model using Explicit solver: ERROR 173: Time Series (element label)_Inflow_Ts has its data out of sequence

    Yashodhan Joshi
    Yashodhan Joshi
    Product(s): SewerGEMS, CivilStorm Version(s): CONNECT Edition Area: Modeling Problem When computing a model, using the Explicit solver, the following error is generated: ERROR 173: Time Series (element label)_Inflow_Ts…
    • over 4 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Error during installation – Another version of the product is already installed; the installation of this version cannot continue.

    Jesse Dringoli
    Jesse Dringoli
    Product(s): WaterGEMS, SewerGEMS, WaterCAD, SewerCAD, CivilStorm, StormCAD, Hammer Version(s): 10.XX.XX.XX Area: Installation Problem The following error appears during installation, even if the previous existing version…
    • over 1 year ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Installation "Error writing to file...Verify that you have access to that directory"

    Craig Calvin
    Craig Calvin
    Product(s): WaterGEMS, WaterCAD, HAMMER, SewerGEMS, StormCAD, SewerCAD, CivilStorm Version(s): 08.11.XX.XX and 10.XX.XX.XX Area: Installation Problem When attempting to install Bentley Hydraulic and Hydrology software, the…
    • over 5 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Installation error "Setup Failed. 0x800713ec - Asia"

    Craig Calvin
    Craig Calvin
    Product(s): WaterGEMS, WaterCAD, HAMMER, SewerGEMS, SewerCAD, StormCAD, CivilStorm Version(s): 10.01.00.72 Area: Installation Problem When installing a Bentley Hydraulics and Hydrology product a dialog appears stating "Setup…
    • over 5 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Error when opening model with DXF background (HRESULT, acdb19.dll, AecBase.dbx, etc)

    Yashodhan Joshi
    Yashodhan Joshi
    Product(s): SewerGEMS, WaterGEMS, StormCAD, SewerCAD, WaterCAD, CivilStorm, HAMMER Version(s): 10.XX.XX.XX, 8.11.XX.XX Area: Other Error or Warning Message When trying to open any model with a .dxf background layer or when…
    • over 4 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Error Installing "0x80070570 - The file or directory is corrupted and unreadable"

    Jesse Dringoli
    Jesse Dringoli
    Product(s): SewerGEMS, StormCAD, SewerCAD, CivilStorm, WaterGEMS, WaterCAD, HAMMER Version(s): CONNECT Edition Area: Installation Problem When installing one of the above products, the following error appears. Setup Failed…
    • 10 months ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Line After Point Insert Error when using DXF Contour file in TRex

    Larry Abla
    Larry Abla
    Product(s): SewerGEMS, HAMMER, WaterGEMS, StormCAD, WaterCAD, SewerCAD, CivilStorm Version(s): 08.11.XX.XX, 10.00.XX.XX Area: Layout and Data Input Problem When importing DXF contour file through TRex, it takes huge time…
    • over 2 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • "Invalid ShapeType" error using ShapeFile in ModelBuilder, LoadBuilder or Background layers

    Jesse Dringoli
    Jesse Dringoli
    Product(s): WaterGEMS, WaterCAD, HAMMER, SewerGEMS, StormCAD, CivilStorm, SewerCAD Version(s): CONNECT Edition, V8i Area: Layout and Data Input Problem When selecting a Shapefiles in ModelBuilder the following errors appear…
    • 11 months ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • "... Stopped Working" error when opening product

    Larry Abla
    Larry Abla
    Product(s): WaterGEMS, WaterCAD, StormCAD, SewerGEMS, SewerCAD, CivilStorm, FlowMaster, PondPack Version(s): CONNECT Edition, V8i Area: Installation Problem When opening the standalone version of an OpenFlows product or when…
    • 2 months ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • "Specified method is not supported" error in model with saved SWMM results from an older version

    Yashodhan Joshi
    Yashodhan Joshi
    Product(s): SewerGEMS, CivilStorm Version(s): 10.00.00.45, 10.01.00.70 Area: Output and Reporting Problem When opening a model saved in an older version with results files, if the model uses the Explicit (SWMM) solver, the…
    • over 4 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • "Index was outside the bounds of the array" error message when computing the model

    Jesse Dringoli
    Jesse Dringoli
    Product(s): CivilStorm, SewerGEMS Version(s): 10.XX.XX.XX Area: Calculations Problem "Index was outside the bounds of the array" error message when computing the model Solution This is a generic error that could occur…
    • over 4 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Errors installing patch set

    Sushma Choure
    Sushma Choure
    Product(s): WaterCAD, WaterGEMS, HAMMER, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack, FlowMaster Version(s): 08.11.XX.XX and 10.00.XX.XX Area: Installation Problem When attempting to install a cumulative patch set,…
    • over 2 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Error in ModelBuilder: Error: Unable to open table. An item with the same key has already been added

    Scott Kampa
    Scott Kampa
    Applies To Product(s): SewerCAD, SewerGEMS, StormCAD, CivilStorm,WaterGEMS, WaterCAD, HAMMER Version(s): CONNECT Edition, V8i Area: Modeling Original Author: Scott Kampa, Bentley Technical Support Group…
    • over 3 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Opening a model file the error "Method requires triangulated DTM" is generated

    Jesse Dringoli
    Jesse Dringoli
    Product(s): WaterGEMS, WaterCAD, SewerGEMS, SewerCAD, Civilstorm Version(s): 10.XX.XX.XX Area: Data Input Problem When opening a model file the error "Method requires triangulated DTM" appears, followed by "object reference…
    • over 6 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Error Saving: "Custom results path is invalid"

    Jesse Dringoli
    Jesse Dringoli
    Product(s): WaterGEMS, WaterCAD, HAMMER, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack Version(s): V8i, CONNECT Edition Area: Output and Reporting Problem The following error appears when saving a model: "Custom results…
    • over 2 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Error: Offset and length were out of bounds for the array or count is greater than the number of elements from index to the end of the source collection.

    Larry Abla
    Larry Abla
    Product(s): CivilStorm, SewerGEMS Version(s): 08.11.XX.XX and 10.00.00.XX Area: General Problem The following error is shown when clicking on the properties of an element: System.ArgumentException: Offset and length…
    • over 2 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
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