• Out of memory error when loading a background file

    Jesse Dringoli
    Jesse Dringoli
    Product(s): WaterCAD, WaterGEMS, HAMMER, StormCAD, SewerCAD, SewerGEMS, CivilStorm, PondPack Version(s): CONNECT Edition Area: Layout and Data Input Problem When loading a background layer an out of memory error is generated…
    • 29 days ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Junction vs. Hydrant

    Jesse Dringoli
    Jesse Dringoli
    Product(s): WaterGEMS, WaterCAD Version(s): CONNECT Edition, V8i Area: Modeling Problem What are the differences between the hydrant and junction elements? What are the pros and cons of using a hydrant versus…
    • 3 months ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Default Engineering Library missing

    Jesse Dringoli
    Jesse Dringoli
    Product(s): SewerCAD, SewerGEMS, CivilStorm, StormCAD, WaterCAD, WaterGEMS, HAMMER, PondPack Version(s): CONNECT Edition, V8i Area: Libraries/Catalogs Problem The default engineering libraries appear to be missing…
    • 10 months ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • How to turn on and off dashed lines associated with taps or customer meters

    Jesse Dringoli
    Jesse Dringoli
    Product(s): SewerGEMS, StormCAD, CivilStorm, SewerCAD, WaterGEMS, WaterCAD, HAMMER Version(s): CONNECT Edition Area: Layout and Data Input Problem When a tap node is placed, a dashed line appears to show which link the tap…
    • over 1 year ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Elements appear disconnected when zooming in

    Jesse Dringoli
    Jesse Dringoli
    Product(s): WaterGEMS, SewerGEMS, CivilStorm, StormCAD, PondPack, SewerCAD, HAMMER, WaterCAD Version(s): CONNECT Edition, V8i Area: Output and Reporting Problem When zooming into the drawing, the elements seem to be disconnected…
    • 6 months ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Multi-user Workflows

    Jesse Dringoli
    Jesse Dringoli
    Applies To Product(s): WaterGEMS, WaterCAD, SewerGEMS, SewerCAD, StormCAD, CivilStorm, HAMMER, PondPack Version(s): CONNECT Edition, V8i Area: Data Input and Model Creation Original Author: Scott Kampa, Bentley…
    • over 1 year ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Extracting Setup contents and prerequisites

    Larry Abla
    Larry Abla
    Applies To Product(s): WaterGEMS, SewerGEMS, CivilStorm, StormCAD, PondPack, SewerCAD, HAMMER, WaterCAD Version(s): CONNECT Edition, V8i Area: Installation Problem In some cases, you may need to extract…
    • 7 months ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • User Notification: "The number of active pipes in this model exceeds the number of pipes allowed for your license"

    Jesse Dringoli
    Jesse Dringoli
    Applies To Product(s): WaterCAD, WaterGEMS, SewerGEMS, StormCAD, SewerCAD, PondPack, CivilStorm Version(s): CONNECT Edition, V8i Area: Licensing Original Author: Mark Pachlhofer, Bentley Technical Support…
    • 11 months ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Where can I find a manual (user guide)?

    Larry Abla
    Larry Abla
    Product(s): WaterCAD, WaterGEMS, HAMMER, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack, CulvertMaster Version(s): 08.11.XX.XX, 10..XX.XX.XX Area: Help and Documentation Solution For the OpenFlows products…
    • over 1 year ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Re-aligning annotations to pipe orientation

    Jesse Dringoli
    Jesse Dringoli
    Applies To Product(s): WaterCAD, WaterGEMS, HAMMER, StormCAD, SewerCAD, SewerGEMS, CivilStorm, PondPack Version(s): V8i, CONNECT Edition Area: Output and Reporting Original Author: Jesse Dringoli, Bentley…
    • over 4 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • How can I model a backflow preventer?

    Jesse Dringoli
    Jesse Dringoli
    Applies To Product(s): WaterGEMS, HAMMER, WaterCAD Version(s): CONNECT Edition, V8i Area: Modeling Original Author: Mark Pachlhofer, Bentley Technical Support Group Problem How can I model…
    • 10 months ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Estimating a pump curve for a model

    Larry Abla
    Larry Abla
    Applies To Product(s): WaterGEMS, WaterCAD, SewerCAD, SewerGEMS, CivilStorm Version(s): 08.11.XX.XX Area: Layout and Data Input Problem How do I develop a pump curve if the only known information is…
    • over 2 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Exporting model elements to shapefiles

    Larry Abla
    Larry Abla
    Product(s): WaterGEMS, SewerGEMS, CivilStorm, StormCAD, PondPack, StormCAD, HAMMER, WaterCAD Version(s): 08.11.XX.XX, 10.00.XX.XX Area: Output and Reporting Problem How do I convert my model elements into shapefiles? (for…
    • 27 days ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • "Is variable speed drive?" vs "Is variable speed pump?"

    Jesse Dringoli
    Jesse Dringoli
    Product(s): WaterGEMS, WaterCAD, SewerGEMS, SewerCAD, Version(s): V8i, CONNECT Edition Area: Layout and Data Input Problem What is the difference between the " Is variable speed drive? " check box in the "motor" tab of a pump…
    • over 4 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Distributing a lump sum demand or load over a large area

    Jesse Dringoli
    Jesse Dringoli
    Product(s): WaterGEMS, WaterCAD, SewerGEMS, SewerCAD Version(s): 08.11.XX.XX, 10.XX.XX.XX Area: Layout and Data Input Problem How can you distribute a lump sum demand over a large area? For example you have a single polygon…
    • over 4 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Changing units and decimal precision in Properties, Flextables, graphs or profiles

    Scott Kampa
    Scott Kampa
    Product(s): WaterGEMS, WaterCAD, CivilStorm, StormCAD, SewerGEMS, PondPack, SewerCAD, HAMMER, FlowMaster Version(s): CONNECT Edition, V8i Area: Layout and Data Input Problem How can I change the units, in the properties…
    • over 1 year ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Darcy-Weisbach Headloss Calculations in Steady State and EPS

    Jesse Dringoli
    Jesse Dringoli
    Product(s): WaterGEMS, WaterCAD, HAMMER Version(s): CONNECT Edition, V8i Area: Calculations Problem What is the process that WaterCAD and WaterGEMS use to compute headloss using the Darcy Weisbach friction method, considering…
    • over 1 year ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Rapid flow oscillation between hydraulically close tanks

    Craig Calvin
    Craig Calvin
    Product(s): WaterGEMS, WaterCAD Version(s): 10.XX.XX.XX, 08.11.XX.XX Area: Modeling Problem How do I model hydraulically close tanks? Flow oscillates rapidly between two nearby tanks. Explanation In general, tanks that…
    • over 5 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Understanding and Controlling Hydraulic Results in Output Files

    Jesse Dringoli
    Jesse Dringoli
    Product(s): WaterGEMS, WaterCAD, SewerGEMS, SewerCAD, StormCAD, CivilStorm Version(s): V8i, CONNECT Edition Area: Output and Reporting Introduction When a model is computed, hydraulic results are stored in separate files called…
    • 3 months ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Can ModelBuilder or LoadBuilder use shapefiles that have just a defined geographic coordinate system?

    Jesse Dringoli
    Jesse Dringoli
    Applies To Product(s): WaterGEMS, SewerGEMS, CivilStorm, StormCAD, PondPack, StormCAD, HAMMER, WaterCAD Version(s): 08.11.XX.XX, 10.XX.XX.XX Area: Layout and Data Input Original Author: Mark Pachlhofer…
    • over 1 year ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • DXF or DGN layers missing in ModelBuilder

    Jesse Dringoli
    Jesse Dringoli
    Applies To Product(s): WaterGEMS, SewerGEMS, CivilStorm, StormCAD, PondPack, SewerCAD, HAMMER, WaterCAD Version(s): CONNECT Edition, V8i Area: Layout and Data Input Original Author: Mark Pachlhofer, Bentley Technical…
    • over 4 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Element symbology, such as color coding and annotations, are not displayed correctly in the drawing pane

    Scott Kampa
    Scott Kampa
    Product(s): WaterGEMS, WaterCAD, HAMMER, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack Version(s): CONNECT Edition, V8i Area: Output and Reporting Problem Description Element symbology, such as color coding and annotations…
    • over 4 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • How do I match the results I am getting from Darwin Calibrator in my model?

    Scott Kampa
    Scott Kampa
    Applies To Product(s): WaterGEMS Version(s): CONNECT Edition, V8i Area: Modeling Original Author: Scott Kampa, Bentley Technical Support Group Problem You have done the manual run using Darwin Calibrator, but…
    • over 4 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • When working in ArcGIS mode, why are the tools in the product menu and toolbar greyed out?

    Scott Kampa
    Scott Kampa
    Product(s): WaterGEMS, SewerGEMS, HAMMER Version(s): CONNECT Edition, V8i Environment: ArcMap Area: Layout and Data Reporting Problem When working in the ArcMap platform, why are the tools in the OpenFlows product …
    • over 2 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Setting the correct feature level in the Municipal License Administrator

    Yashodhan Joshi
    Yashodhan Joshi
    Product(s): WaterGEMS, SewerGEMS, CivilStorm, StormCAD, PondPack, SewerCAD, HAMMER, WaterCAD Version(s): 10.01.XX.XX and earlier Area: Licensing Problem 1) How can I properly configure the program to use an appropriate feature…
    • over 4 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
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