• Smart Client cannot connect to APM Server Manager after update

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description When APM is updated the Smart Client instances installed…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • SAP Work Documents sent without Asset UUID cause failures

    Giselle Notte
    Giselle Notte
    Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description An APM user with Assetwise Interop connection to SAP found…
    • 8 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • SEL_2001: Text characters must be in quotes A database field is required Character position 1

    Abhijit Bute
    Abhijit Bute
    Applies To Product(s): OpenPlant Isometrics Manager Version(s): CONNECT Edition (10.06.00.23 & higher) Environment: Windows 8.1/10 (64 bit) Area: Errors & Messages Subarea: Iso Extractor - Progress Message …
    • over 1 year ago
    • OpenPlant | AutoPLANT
    • OpenPlant | AutoPLANT Wiki
  • APM Mobile Inspections 2.1.1 for iOS and Android Released

    Paul Kiar
    Paul Kiar
    Release Notes: Fixed Issues Logout was failing to complete in certain time zones. This new version can be downloaded from the Apple App Store and Google Play Store
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM APM Blog
  • Processing Job fails to push ABC Indicator update via CMMS Interoperability/SAP Gateway

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7.17 Environment: N/A Area: N/A Subarea: N/A Problem Description A user found that ABC Indicators in the process of being…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Thick Client install errors due to mismatch in CustomMethods dll

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User installed a thick client on his work laptop and received…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Inbound Aweis Messages processing slowly into APM

    Sandy Milne
    Sandy Milne
    Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description In an APM environment with an Assetwise Interoperability…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • This is a potential memory leak error

    Giselle Notte
    Giselle Notte
    Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: N/A Subarea: N\A Problem Seeing the following error in the log file: Failed Assert :- File…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Why aren't all relationships available for use when building a configuration

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User recently asked why the inspection photos column cannot…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Boolean type Indicator Readings fail due to data type difference in ODC On Prem data source vs APM

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User recently migrated to a hosted (Managed Services) environment…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • ODC Agent not reporting readings in QA environment after DB refresh from Production

    Giselle Notte
    Giselle Notte
    Product(s): APM Implementation and Performance Management Version(s): All versions Environment: N\A Area: N/A Subarea: N\A Problem On Prem ODC Agent no longer working in QA after refresh…
    • 1 day ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Single user can't log in to APM with CONNECT Credentials

    Giselle Notte
    Giselle Notte
    Product(s): APM Implementation and Performance Management Version(s): All CONNECT version Environment: N\A Area: N/A Subarea: N\A Problem We have a specific user that can`t log in to the…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • APM Mobile Inspections 2.1.0 for iOS and Android Released

    Paul Kiar
    Paul Kiar
    Release Notes: New Features For indicators that require fluid sample collection, users can now scan asset, bottle, and syringe barcodes for the sample on indicator readings. Users can now create Work requests or requests for work from checksheets in…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM APM Blog
  • Is APM based on Java?

    Joseph Marin
    Joseph Marin
    User is making an analysis which applications are based on Java/Oracle. Is APM based on Java?
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Forum
  • Milestones

    Giselle Notte
    Giselle Notte
    Lift & Shift Journey Word Document format:
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • End User Setup for hosted APM solution

    Giselle Notte
    Giselle Notte
    We recommend using Bentley CONNECT authentication over a TLS encrypted connection (HTTPS). Consider moving to Bentley CONNECT authentication, which uses the OpenID® CONNECT protocol. User Management can be done Bentley CONNECT User Management or we…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Discovery

    Giselle Notte
    Giselle Notte
    To minimize obstacles and get the ball rolling, the following is an initial list of questions to provide sufficient information for establishing a suitable initial DEV and/or QA deployment. Users: Are you already using IMS authentication ? Approximate…
    • 1 month ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Lift & Shift

    Deborah Gardiner
    Deborah Gardiner
    The collection of articles under this topic page is to assist with your transition from running APM on premise to running hosted by Bentley Cloud Services. A dedicated Bentley Systems support team will thereby become the caretakers of your APM database…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Database error message indicates a missing table post upgrade

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User had recently upgraded APM. Upon launch of the Thick…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Unable to send APM objects through email

    Tushar Shintre
    Tushar Shintre
    Product(s): APM Implementation and Performance Management Version(s): N/A Environment: N/A Area: N/A Subarea: N/A Problem: Sometimes Users may notice that they are unable to send any APM objects…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Error reported that services cannot get Ultimate ID

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description While troubleshooting an unrelated issue, user found that…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Invoice missing extra charges.

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description Extra charges were included on an Invoice Template. When…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • What is the difference between APM Remote and APM Mobile Inspections?

    Joseph Marin
    Joseph Marin
    There are a wide range of differences between the two platforms but mostly they have the same primary goal, return inspection data from the field to APM Foundation. APM Remote runs on the Windows devices, APM Mobile runs on IOS or Android devices. …
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Forum
  • Checksheet data lost upon upload

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description Remote User reported that several recently completed checksheets…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Email notification blocked on Server - error: net_oi_connectionclosed

    Giselle Notte
    Giselle Notte
    Product(s): APM Implementation and Performance Management Version(s): 7.12 Environment: N/A Area: N/A Subarea: N/A Problem Using a third party smtp service provider, user reported that all…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
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