• STAAD.Pro Licensing Solutions

    Aaradhya Rahate
    Aaradhya Rahate
    Applies To Product(s): STAAD.Pro Version(s): All Environment: N/A Area: STAAD.Pro Licensing Solutions Subarea: N/A Original Author: Bentley Technical Support Group …
    • 7 days ago
    • RAM | STAAD | ADINA
    • RAM | STAAD | ADINA Wiki
  • PLAXIS: A flexible license solution

    Stefanos Papavasileiou
    Stefanos Papavasileiou
    Any Bentley CONNECTED application uses dongle-less licensing called Subscription Entitlement Service (SES), sometimes also referred to as CONNECT Licensing. This means you will experience a flexible software usage, as this license system does not require…
    • 6 months ago
    • GeoStudio | PLAXIS
    • GeoStudio | PLAXIS Wiki
  • OpenCities Map Advanced Trial Expired

    Peter Jenkins
    Peter Jenkins
    Not sure if this is the correct place for this question? I trialled OpenCities Map Advanced a month ago & have now since purchased a licence through Connection Client. However when trying to run the product it keeps giving me this message. I can't contact…
    • Answered
    • 9 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Browser and App Token Lifetimes

    Chris Carter
    Chris Carter
    When a user authenticates with IMS, the length of time that you'll maintain access to the follow on application varies. For sessions which originate inside of a web browser , the session is valid for one hour of inactivity and 24 hours of activity.…
    • 1 month ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Select Series 4 - Activating Against a Select Server Error

    Alex Weislak
    Alex Weislak
    I've recently become my Department's Bentley administrator and have been running into some issues I'm not sure how to address. Most of the department Users are using Select Series 10, but I have one User in particular that still has Select Series 4. After…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • -1 Bentley Licensing Service cannot start error

    Brian D., User Success Support
    Brian D., User Success Support
    Product(s): CONNECTION Client Area: Installation Error or Warning Message A dialog with a -1 error concerning the Bentley Licensing Service not starting appears when attempting to open products using our Subscription Entitlement…
    • 11 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • How to license automated workflows

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): CONNECTION Client and SES-based products Area: Licensing - Technical Problem Description Automated processes that open Subscription Entitlement Service-based Bentley products cannot rely upon CONNECTION Client being…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Bentley Licensing Tool does not recognize CONNECTION Client is signed in

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): Bentley Licensing Tool and CONNECTION Client Area: Installation Problem Description Products using the Subscription Entitlement Service fail to open. The Bentley Licensing Tool does not display an email address…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Licensing service failed with error code -1

    Jacek Majda
    Jacek Majda
    Area: Licensing - Technical Error or Warning Message When opening a product, an error appears that includes the following message: Licensing service failed with error code -1 Explanation The Bentley Licensing Service, a background…
    • 8 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • ContextCapture Master/Engine requiring a ContextCapture license

    Brian D., User Success Support
    Brian D., User Success Support
    Product(s): ContextCapture, ContextCapture Center Version(s): 04.04.11.60 or later Area: Licensing - Technical Problem When opening ContextCapture Master or Engine, the program utilizes a ContextCapture license…
    • 4 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Product Licensing Summary

    Brandon Tapp
    Brandon Tapp
    It has come to my attention that the company I work for has Bentley products that are currently not in use. This raises two questions: 1. Is there a portal/contact that can provide a summary of active products and licensing information in a summary…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Bentley Licensing Service System.OufOfMemoryEyception cause MS CE to stuck in grey screen on launch

    Mathias ***
    Mathias ***
    Dear Bentley and others. We face the issue that suddenly, MS CE and other apps don't launch any more or they "launch" with grey screens and no message at all. It seems to be independed from the connection client at all, at least it does not show any…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Bug in Connection Client 10.00.15.11 and 10.00.15.11

    MattSexton
    MattSexton
    Having recently updated from Connection Client 10.00.14.18 to 10.00.15.11 we experienced an error wherein Connect Edition products throw an error saying that Connection Client is not installed. After updating Connection Client, products appear to work…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Bentley Connection Client & Proxy Settings - How to deploy

    PM68
    PM68
    Hi All, I have installed the latest version of the Bentley Connection Client and I am trying to work out a way of deploying Proxy Settings to all of our client machines. Our security team doesn't allow the use of a whitelist and I can't have each…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Notice for Bentley product users on non-English Windows installations

    Glenn Fernandes
    Glenn Fernandes
    Bentley Systems would like to inform you that an issue was discovered and fixed in the CONNECTION Client that has been determined to have more consequences than previously thought. This issue affects CONNECTION Client 10.0.12.08 installed on non-English…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Notice for Bentley product users on non-English Windows installations

    Glenn Fernandes
    Glenn Fernandes
    Bentley Systems would like to inform you that an issue was discovered and fixed in the CONNECTION Client that has been determined to have more consequences than previously thought. This issue affects CONNECTION Client 10.0.12.08 installed on non-English…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Sign in problems or "stopped working" error with CONNECTION Client

    Jesse Dringoli
    Jesse Dringoli
    Product(s): WaterGEMS, WaterCAD, HAMMER, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack, FlowMaster Version(s): 10.02.00.XX and greater Area: Licensing Introduction Starting with the CONNECT Edition Update 2 release…
    • over 4 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Upgrading to MicroStation CONNECT Edition

    Henk Ligtvoet
    Henk Ligtvoet
    Product: MicroStation Version: CONNECT Environment: N\A Area: Installation Subarea: General Background The intention of this Wiki is to give a CAD Manager or Site Admin a more comprehensive…
    • over 1 year ago
    • MicroStation
    • MicroStation Wiki