• -1 Bentley Licensing Service cannot start error

    Brian D., User Success Support
    Brian D., User Success Support
    Product(s): CONNECTION Client Area: Installation Error or Warning Message A dialog with a -1 error concerning the Bentley Licensing Service not starting appears when attempting to open products using our Subscription Entitlement…
    • 11 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • How to license automated workflows

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): CONNECTION Client and SES-based products Area: Licensing - Technical Problem Description Automated processes that open Subscription Entitlement Service-based Bentley products cannot rely upon CONNECTION Client being…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Usage information reported to Subscription Entitlement Service

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): Subscription Entitlement Service Area: Security What is collected The following usage data is collected by Subscription Entitlement Service-based products and reported to Bentley: Ultimate (Hierarchy/Organization…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Bentley Licensing Tool does not recognize CONNECTION Client is signed in

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): Bentley Licensing Tool and CONNECTION Client Area: Installation Problem Description Products using the Subscription Entitlement Service fail to open. The Bentley Licensing Tool does not display an email address…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Licensing service failed with error code -1

    Jacek Majda
    Jacek Majda
    Area: Licensing - Technical Error or Warning Message When opening a product, an error appears that includes the following message: Licensing service failed with error code -1 Explanation The Bentley Licensing Service, a background…
    • 8 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • ContextCapture Master/Engine requiring a ContextCapture license

    Brian D., User Success Support
    Brian D., User Success Support
    Product(s): ContextCapture, ContextCapture Center Version(s): 04.04.11.60 or later Area: Licensing - Technical Problem When opening ContextCapture Master or Engine, the program utilizes a ContextCapture license…
    • 4 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Actualización importante acerca del licenciamiento para usuarios OpenFlows

    Douglas Miranda
    Douglas Miranda
    Product(s): WaterGEMS, WaterCAD, HAMMER, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack, FlowMaster, CulvertMaster Version(s): 10.01.XX.XX and earlier Area: Licensing ¿De qué se trata esto? Bentley…
    • over 2 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki (Español)
  • Understanding the Subscription Entitlement Service (SES) Workflow

    Jacek Majda
    Jacek Majda
    What is the purpose of this information? The Subscription Entitlement Service (SES) is the latest Bentley licensing system, replacing the legacy SELECTserver application which is being deprecated. Increasingly, Administrators are looking for options…
    • 8 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Q. Will applying security patches to the underlying supporting infrastructure hamper functionality of AutoPIPE or SES licensing?

    Mike Dattilio
    Mike Dattilio
    Answer: AutoPIPE is a desktop program and it will require permissions to read/write in the model directory, user profile and program data folders. However, SES licensing strives to utilize currently accepted security protocols for licensing of our…
    • over 3 years ago
    • AutoPIPE
    • AutoPIPE Wiki
  • Q. What are the ports, protocols, and services used? Does the software create firewall rules to allow access over non-standard ports?

    Mike Dattilio
    Mike Dattilio
    Answer: AutoPIPE is a desktop program itself and it is only the licensing and CONNECT Advisor that require an internet connection. However, SES licensing uses the HTTPS protocol over port 443 for all communication. Because licensing uses standard…
    • over 3 years ago
    • AutoPIPE
    • AutoPIPE Wiki
  • Q. Does AutoPIPE perform any encryption, if yes, is it FIPS 140-2 compliant?

    Mike Dattilio
    Mike Dattilio
    Answer: AutoPIPE does not perform encryption (ex. FIPS 140-2 ). However, t he Subscription Entitlement Service licensing system used by the latest versions of AutoPIPE encrypts all licensing communication with Bentley via TLS 1.2. At this time, there…
    • over 3 years ago
    • AutoPIPE
    • AutoPIPE Wiki
  • SYNCHRO Licensing

    Brian D., User Success Support
    Brian D., User Success Support
    When SYNCHRO Pro is installed, two modules are enabled by default that use licenses in addition to SYNCHRO Pro. Depending on the licenses available, unexpected licensing notifications may appear when opening the program. To examine and optionally disable…
    • 4 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • How to evaluate a product under Subscription Entitlement Service

    Jacek Majda
    Jacek Majda
    Overview The Subscription Entitlement Service supports the generation of evaluation entitlements so that users can try a product without accruing billable usage. This article explains how an end user accesses an evaluation entitlement assigned to him…
    • 10 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • How remote usage is recorded

    Jacek Majda
    Jacek Majda
    Background Usage of Bentley products on a host machine (i.e. a computer to which a Remote Desktop connection is established) via a client machine (i.e. a computer from which a Remote Desktop connection is established) is becoming more common with the…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • ProjectWise CONNECT Licensing on Older Datasources

    jcallicott
    jcallicott
    Greetings, I have a question that is based on this post: https://communities.bentley.com/products/projectwise/content_management/f/content-management-forum/140238/projectwise-connect-edition-licensing/567106#567106 We are working with a sub- a small…
    • over 3 years ago
    • ProjectWise
    • ProjectWise Design Integration Forum
  • Subscription Entitlement Service - SOILVISION

    Rob Thode
    Rob Thode
    Subscription Entitlement Service (SES) is Bentley's new process for product activation, replacing CONNECT Licensing and SoilVision Systems Ltd.'s previous USB key activation licensing. SES will enable users to manage their digital workflows with improved…
    • over 3 years ago
    • GeoStudio | PLAXIS
    • GeoStudio | PLAXIS Wiki
  • Subscription Entitlement Service

    Stefanos Papavasileiou
    Stefanos Papavasileiou
    Subscription Entitlement Service is Bentley's process for product activation, activating our user's digital workflows and improving our licensing capabilities with many features (for more details on the general principles of Subscription Entitlement Service…
    • 6 months ago
    • GeoStudio | PLAXIS
    • GeoStudio | PLAXIS Wiki
  • Controlling license access to prevent unintended usage

    Jesse Dringoli
    Jesse Dringoli
    Applies To Product(s): WaterGEMS, SewerGEMS, CivilStorm, StormCAD, PondPack, WaterCAD, SewerCAD, FlowMaster, CulvertMaster Version(s): CONNECT Edition, V8i Area: Licensing Original Author: Mark Pachlhofer…
    • over 1 year ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Benefits of the Subscription Entitlement Service (CONNECT Licensing) for OpenFlows Users

    Jesse Dringoli
    Jesse Dringoli
    Product(s): WaterGEMS, WaterCAD, HAMMER, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack Version(s): 10.02.00.XX and greater Area: Licensing Audience: License Administrators Bentley's Subscription Entitlement Service…
    • over 3 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Licensing OpenFlows products - Subscription Entitlement Service (CONNECT Licensing)

    Larry Abla
    Larry Abla
    Product(s): WaterGEMS, WaterCAD, HAMMER, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack, FlowMaster Version(s): 10.02.00.XX and greater Area: Licensing Introduction This article explains license activation and administration…
    • 5 months ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki
  • Monitoring License Usage - Subscription Entitlement Service (CONNECT Licensing)

    Jesse Dringoli
    Jesse Dringoli
    Product(s): WaterGEMS, WaterCAD, HAMMER, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack, FlowMaster, CulvertMaster Version(s): 10.02.00.XX and greater Area: Licensing Problem How can I monitor license usage and view…
    • over 3 years ago
    • OpenFlows | Water Infrastructure
    • OpenFlows | Water Infrastructure Wiki