Remove Link to Work Order method shows up on a Work Request when it should not
Product(s):
AssetWise APM Foundation
Version(s):
7.x
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
When you right-click on a Work Request or drop down its Tools menu, the Remove…
Emails sent when approvals are required do not work when Approver Substitution is in effect
Product(s):
AssetWise APM Foundation
Version(s):
All
Environment:
N\A
Area:
Approvals
Subarea:
Email
Problem
If you have one Approver substituting for another, the substituting approver will…
Turning off Dynamic Sampling will Improve the Performance of APM
Product(s):
AssetWise APM Foundation
Version(s):
7.x
Environment:
Oracle
Area:
N/A
Subarea:
N\A
Problem
Performance is slow in Ivara APM when running against an Oracle database…
Cannot create a shortcut to a tab
Product(s):
AssetWise APM Foundation
Version(s):
All
Environment:
N\A
Area:
Customization
Subarea:
N\A
Problem
Cannot create a shortcut to a specific tab on a view. The shortcut…
When countsheets are in review state, issues and receipts are still posted to the items
Product(s):
AssetWise APM Foundation
Version(s):
All
Environment:
N\A
Area:
Inventory
Subarea:
Countsheets
Problem
Set up countsheets to require review. Enter values and process…
Work Order approval is required even when Work Order approval is turned off
Product(s):
AssetWise APM Foundation
Version(s):
All
Environment:
N\A
Area:
Work Management
Subarea:
Approvals
Problem
When marking the last Task on a Work Order as Planned, the…
Date columns show in wrong format when using Export to Excel
Product(s):
AssetWise APM Foundation
Version(s):
N\A
Environment:
N\A
Area:
Server Settings
Subarea:
Language
Problem
When I Export to Excel, the formatting of the date columns is not the…
Incorrect Error when Synchronizing a Remote
Product(s):
AssetWise APM Foundation
Version(s):
N\A
Environment:
N\A
Area:
Remote Computing
Subarea:
Synchronization
Problem
You recieve a message like:
An error occurred while…
SQL will not generate for a remote download package
Product(s):
AssetWise APM Foundation
Version(s):
N\A
Environment:
N\A
Area:
Remote Computing
Subarea:
Download Packages
Problem
Using the Generate SQL method on a Download Package…
Changes to Dashboards do not Always Show Up
Product(s):
AssetWise APM Foundation
Version(s):
N\A
Environment:
N\A
Area:
Dashboards
Subarea:
N\A
Problem
When you change a dashboard, sometimes the changes don't seem to work…
Edit Button is Unavailable when reopening an RCM analysis
Product(s):
AssetWise APM Foundation
Version(s):
All
Environment:
N\A
Area:
Strategy Development
Subarea:
RCM2
Problem
Launch a closed RCM analysis. From the Tools menu choose…
Copying a filter on a calculation input causes the And/Or on the filter to be ineditable
Product(s):
AssetWise APM Foundation
Version(s):
All
Environment:
N\A
Area:
Inspection Management
Subarea:
Calculated Indicators
Problem
When creating a filter input on a calculated…
Cannot export a schedule to Microsoft Project
Product(s):
AssetWise APM Foundation
Version(s):
All
Environment:
N\A
Area:
Work Management
Subarea:
Scheduling
Problem
When trying to export a schedule to Microsoft project, you get an error…
Cannot close a Work Order with no Open Tasks
Product(s):
AssetWise APM Foundation
Version(s):
6.2 +
Environment:
N\A
Area:
Work Management
Subarea:
Work Orders
Problem
When all the tasks on a Work Order are closed, the close Work Order…
Creating a Project file for a Schedule with a Period in the title does not work
Product(s):
AssetWise APM Foundation
Version(s):
All
Environment:
All
Area:
Work Management
Subarea:
Scheduling
Problem
Export a Schedule to Microsoft Project that has a period…
Error when using DBTransfer
Product(s):
AssetWise APM Foundation
Version(s):
All
Environment:
N\A
Area:
Database
Subarea:
ODBC
Problem
If you create an ODBC datasource for your environment that has the same name as…
Sample of Calculated Indicator using a database Stored Procedure
Product(s):
AssetWise APM Foundation
Version(s):
N\A
Environment:
N\A
Area:
Calculated Indicators
Subarea:
N\A
Here is an example of a simple calculated indicator without inputs using a basic…
Confusing message when synchronization server is busy
Product(s):
AssetWise APM Foundation
Version(s):
07.05.00.55
Environment:
N\A
Area:
Remote Computing
Subarea:
Synchronization
Problem
The message below appears when the remote…
How to create a KPI to monitor a Scheduled Action
Product(s):
AssetWise APM Foundation
Version(s):
07.05.00.55
Environment:
N\A
Area:
KPI
Subarea:
Scheduled Action
Problem
It is difficult to know if a scheduled action is running.
Solution…
Warning that activation key does not match the database activation key
Product(s):
AssetWise APM Foundation
Version(s):
Release 7.x
Environment:
N\A
Area:
Licensing
Subarea:
N\A
Problem
When launching APM you get a warning similar to the following…
Technologies not showing up in dropdown on indicator after upgrade to 7.5
Product(s):
AssetWise APM Foundation
Version(s):
7.5
Environment:
N\A
Area:
Upgrade
Subarea:
Indicators
Problem
After upgrade to 7.5, the Technology dropdown on an indicator does…
Views not showing up after Licensing outage
Product(s):
AssetWise APM Foundation
Version(s):
7.x
Environment:
N\A
Area:
Licensing and Modules
Subarea:
N\A
Problem
If you are unable to connect to the Benley SelectServer to renew your…
Supported Operating Systems by Release
Product(s):
AssetWise APM Foundation
Version(s):
N\A
Environment:
N\A
Area:
Installation
Subarea:
N\A
Below are the supported Operating Systems for each AssetWise APM
…
Remote download package does not generate SQL on first save
Product(s):
AssetWise APM Foundation
Version(s):
07.04.00.49
Environment:
All
Area:
Remote Computing
Subarea:
N\A
Problem
When you create and save a Remote Computer, the SQL on the Download…
Reopening an RCM analysis does not enable the edit button
Product(s):
AssetWise APM Foundation
Version(s):
All
Environment:
N\A
Area:
Strategy Development
Subarea:
RCM
Problem
If you reopen a closed RCM analysis, the edit button is greyed…