• -1 Bentley Licensing Service cannot start error

    Brian D., User Success Support
    Brian D., User Success Support
    Product(s): CONNECTION Client Area: Installation Error or Warning Message A dialog with a -1 error concerning the Bentley Licensing Service not starting appears when attempting to open products using our Subscription Entitlement…
    • 11 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Microsoft Visual Basic licensing information for this component could not be found

    Aimable Niyibizi
    Aimable Niyibizi
    Product: MicroStation Version: V8i, CONNECT Environment: N\A Area: Programming Subarea: General Problem Error message or warning When starting, while working in or when closing MicroStation…
    • over 2 years ago
    • MicroStation
    • MicroStation Wiki
  • licensing block another pc from opening microstation

    Kirk
    Kirk
    Is there a way to block another computer from opening MicroStation if another session is opened on another pc? This would be so helpful with the chance of overage uses
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Bentley Desktop License Client

    Jutta Eisenhauer
    Jutta Eisenhauer
    The Bentley Desktop License client is the component that handles licensing for all Bentley Desktop products. It handles all of the communication needed to license a product including connection with the Bentley Subscription Entitlement Services (SES)…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Q. How to license the Support Optimizer feature inside of AutoPIPE?

    Mike Dattilio
    Mike Dattilio
    Applies To Product(s): AutoPIPE Version(s): ALL; Area: Licensing Date Logged & Current Version April. 2021 12.05.00.16 Problem: How to license the Support Optimizer feature? The following appears when submitting…
    • over 2 years ago
    • AutoPIPE
    • AutoPIPE Wiki
  • How to license automated workflows

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): CONNECTION Client and SES-based products Area: Licensing - Technical Problem Description Automated processes that open Subscription Entitlement Service-based Bentley products cannot rely upon CONNECTION Client being…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Remote Working Triggering an Overage for Microstation

    Louise McCafferty
    Louise McCafferty
    Hi, We recently received an overage invoice for 2021 Q1, it is recording an overage when our remote desktop connection is dropped and reinstated within an hour between and office and home PC. Has anyone had the same issue? How can it be considered an…
    • Answered
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Remote Working Triggering an Overage for Microstation

    Louise McCafferty
    Louise McCafferty
    Hi, We recently received an overage invoice for 2021 Q1, it is recording an overage when our remote desktop connection is dropped and reinstated within an hour between and office and home PC. Has anyone had the same issue? How can it be considered…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Legacy civil products billed as OpenRoads Designer

    Brian D., User Success Support
    Brian D., User Success Support
    Product(s): Civil Products Area: Licensing OpenRoads Designer is the designated replacement product for several legacy civil products. Usage of the following legacy products will be billed and displayed as OpenRoads Designer…
    • 4 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Usage information reported to Subscription Entitlement Service

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): Subscription Entitlement Service Area: Security What is collected The following usage data is collected by Subscription Entitlement Service-based products and reported to Bentley: Ultimate (Hierarchy/Organization…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Bentley Licensing Tool does not recognize CONNECTION Client is signed in

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): Bentley Licensing Tool and CONNECTION Client Area: Installation Problem Description Products using the Subscription Entitlement Service fail to open. The Bentley Licensing Tool does not display an email address…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Step-by-step SBeam Activation

    Seth Guthrie
    Seth Guthrie
    Applies To Product: RAM SBeam Version: 7.00.00.111 Area: Installation; Licensing How do I activate RAM SBeam Version 7? RAM SBeam CONNECT Edition Version 7 requires a Practitioner License to run beyond…
    • over 1 year ago
    • RAM | STAAD | ADINA
    • RAM | STAAD | ADINA Wiki
  • RAM Manager fails to open on 64-bit OS

    Seth Guthrie
    Seth Guthrie
    Applies To Product(s): RAM Modeler Version(s): 14.06.00.00 and later, CONNECT Edition 15.00.00.00 Environment: Windows 7 64 bit, Windows Vista 64 bit, Windows XP 64 bit Area: Installation;…
    • over 2 years ago
    • RAM | STAAD | ADINA
    • RAM | STAAD | ADINA Wiki
  • Usage of RAM Modeler license

    Seth Guthrie
    Seth Guthrie
    Applies To Product(s): RAM Structural System Version(s): 14.07.00.00 to 16.01.00 Environment: Windows 7 & up Area: Licensing Note: This is only relevant for versions prior…
    • 3 months ago
    • RAM | STAAD | ADINA
    • RAM | STAAD | ADINA Wiki
  • Error [58510]

    Jeffrey Holle
    Jeffrey Holle
    One of our users is getting Error [58510] when trying to access a datasource. He has been accessing the datasource for years without issue. With the switch to CONNECT edition, would a ProjectWise license that we purchased in the past no longer be valid…
    • over 2 years ago
    • ProjectWise
    • ProjectWise Design Integration Forum
  • Licensing service failed with error code -1

    Jacek Majda
    Jacek Majda
    Area: Licensing - Technical Error or Warning Message When opening a product, an error appears that includes the following message: Licensing service failed with error code -1 Explanation The Bentley Licensing Service, a background…
    • 8 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • ContextCapture Master/Engine requiring a ContextCapture license

    Brian D., User Success Support
    Brian D., User Success Support
    Product(s): ContextCapture, ContextCapture Center Version(s): 04.04.11.60 or later Area: Licensing - Technical Problem When opening ContextCapture Master or Engine, the program utilizes a ContextCapture license…
    • 4 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Announcing Merging of Licensing, Cloud and Web Services Communities

    Sylvia H.
    Sylvia H.
    The Licensing and Activation Community has merged into the Cloud and Web Services Community , forming "Licensing, Cloud and Web Services". There is now one merged community covering both topics. We have made this change so it is easier for users to…
    • over 2 years ago
    • [Archived] Licensing and Activation
    • [Archived] Licensing and Activation Forum
  • Multiple sessions in one license

    Prachi Pedanekar
    Prachi Pedanekar
    Can I open multiple RAM SS models at the same time? Will these count as separate licenses or a single license?
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Licensing service failed with error code 1

    Joshua McNamara
    Joshua McNamara
    Setup a few new users with MicroStation Connect, says it is Update version 15, X64 version. One of the users receives the following error when launching MicroStation: Unable to start MicroStation. Licensing service failed with error code -1. Any help…
    • Answered
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • License warning desciption

    Thierry Clerens
    Thierry Clerens
    Hi, we have 3 licenses of autopipe. The warning is set to accept when more than 2 licenses are in use. Does this mean that when start the 3rd you get the warning or when the 3rd is active and you want to start the 4th it gies a warning??? It is…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Bentley Services Status

    jpln
    jpln
    Good to know when something is going wrong with services such as licensing: Status.bentley.com
    • over 2 years ago
    • OpenRail
    • OpenRail Wiki
  • xxTest-- Welcome to Bentley

    Jeff Martin PE
    Jeff Martin PE
    Welcome to Bentley! (images are linked to content) Bentley has Your Back Working from Home? Licensing (Subscription Entitlement Services (SES)) System Configuration (file is missing)
    • over 2 years ago
    • [Archived] Guided Learning for Students & Educators
    • Learning Path
  • How products that use the Bentley IEG License Service are licensed

    Jutta Eisenhauer
    Jutta Eisenhauer
    Applies To Product(s): Bentley IEG License Service Version(s): All prior to 2014 Environment: All Area: Installation; Licensing Subarea: Checked-out license …
    • over 1 year ago
    • RAM | STAAD | ADINA
    • RAM | STAAD | ADINA Wiki
  • Use of Bentley view in production environment and file exchange in production environment inquiry

    Gilbert Hache
    Gilbert Hache
    I can use Microstation or Bentley view to read multiple format (ex ifc, dwg...) and export as dgn, i.dgn or 3d pdf. those can be imported if other software like our Synchro etc. And reconverted to other format (EX: FME can convert i.dgn to hundreds of…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
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