• Will eB Director client 15.6.1 work on Windows 2012 R2 Terminal Server?

    Tony Previtera
    Tony Previtera
    In order to eliminate vulnerabilities on Windows 2008 Terminal Server, we will be upgrading this to Windows 2012 R2. Currently, the eB Director client (version 15.6.1 from patch HF00379) is installed on our TS farm. Will this same director client work…
    • Answered
    • over 6 years ago
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  • eB Assetwise being used on Citrix for external access

    Rob Shlapak
    Rob Shlapak
    I have a question that I'm hoping someone can help with. We have been trying to get this working for several months. We have eB and the activeX control installed on Citrix. External users are attempting to upload files into eB. If they copy files to Citrix…
    • Answered
    • over 6 years ago
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  • Is SQL 2012 supported for eB 15.6.1?

    Tony Previtera
    Tony Previtera
    We are looking to move from SQL 2008 R2 to SQL 2012 or later. Currently, we have eB 15.6.1 with HF00379 and HF00382 installed. Will this version of eB be compatible with SQL 2012 or even 2014? Has eB 15.6.1 been certified against 2012 or 2014?
    • Answered
    • over 6 years ago
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  • RE: Using CASE in EQL to pivot a result

    Sebastian Fernandez Pacheco
    Sebastian Fernandez Pacheco
    This is exactly what we did but It generates 2 rows, not 1. It is perfectly explained in my first post. Now, We test it again with same results, please review the following screen shot carefully:
    • over 7 years ago
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  • Audit loop issue

    Mitch Parr
    Mitch Parr
    We have an issue where the "Modified User" audit option is looping multiple times. The Modified User field is a custom attribute that we have applied to multiple communities with no issue but this one seems to be the exception. This happens when an…
    • Answered
    • over 7 years ago
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  • Drop down in Document Wizard not working

    Mitch Parr
    Mitch Parr
    Hi, We have a new environment built but we are unable to add any documents as in the document wizard the "Discipline" drop down menu doesn't return anything. This works perfectly fine through Director. I have checked Web Layout Editor as per Gintautas…
    • Answered
    • over 7 years ago
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  • Advanced Search not displaying in web

    Mitch Parr
    Mitch Parr
    Hi, We have an advanced search set that displays/runs fine in Director but it doesn't in Web. It returns a search with a search box saying "Created User is like:". This isn't set anywhere in Director so I'm confused with how this is appearing? Thanks…
    • Answered
    • over 7 years ago
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  • What is the lastest Hotfix for eB v15.6.1?

    Sebastian Fernandez Pacheco
    Sebastian Fernandez Pacheco
    Hi, Is HF 375 the lastest HF available for eB v15.6.1 today? or there is a new one? Do you have any ETA for the next HF? Thanks, Sebastian.
    • Answered
    • over 7 years ago
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  • Error creating new revision on Process Maps

    Mitch Parr
    Mitch Parr
    Hi, We have 2 issues on one of our sites. When trying to create a new PMP document, if a section in the lbap_on_template_instantiated is not commented out then we get the below error and cannot create any documents: If we comment out the section…
    • Answered
    • over 7 years ago
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  • Lost extended search folder

    Melissa Ruth
    Melissa Ruth
    A user with System Admin permissions accidentally deleted the Extended Search Folder. Any ideas on how to re-create it?
    • Answered
    • over 7 years ago
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  • eB Web Client Controls for 15.6.1

    Tony Previtera
    Tony Previtera
    For our upgrade from 15.4.1 to 15.6.1, we used the eB Web Client Controls for our users' desktops from the core installation package. I could not find an updated version within the HF00370 hotfix, and this is why we rolled it out from the base installation…
    • Answered
    • over 7 years ago
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  • Basket eB Bug

    Mitch Parr
    Mitch Parr
    Hi, I think I have found a bug in the 15.6 version of eB that when a user clicks the basket folder inside their Basket to select multiple files and then attempts to do a bulk update, it changes the permission of the basket and the user is then unable…
    • Answered
    • over 7 years ago
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  • 30 Day grace period for license has expired

    Tony Previtera
    Tony Previtera
    SELECTServer version: 9.0.0.113 eB Web version 15.6.1 When trying to perform a search in the Web Client, we receive the following error message: "The 30 day grace period for License 'Bentley Actions Management Server' (with ProductID 2305) has elapsed;…
    • Answered
    • over 8 years ago
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