• Using Director from a different domain is not working in v16.7.25

    Sebastian Fernandez Pacheco
    Sebastian Fernandez Pacheco
    Hi, We have this scenario: eB Application server is installed in a domain but some users are logged in a different domain. The domains belongs to different Forests. There are no "Trusted Relationship" between the domains. The user has the…
    • over 3 years ago
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  • Error upgrading to v16 from v15

    Sebastian Fernandez Pacheco
    Sebastian Fernandez Pacheco
    Hi, We are upgrading from v15.6.1HF396 running on SQL Server 2008 to v16.7.2 running on SQL Server 2016SP2. We already have a v16.7.2 brand new community up and running fine, almost empty that we created before moving real communities, just for testing…
    • Answered
    • over 4 years ago
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  • Publisher error: Pathname too long

    Wallo Grant
    Wallo Grant
    In a post (24 Nov 2015) regarding the error: "The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters. Exception Stack Trace: { --- Begin of exception stack trace --- System.Exception:…
    • over 6 years ago
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  • During a 15.6.1 to 16.4.2 upgrade all of my databases give an "Error while updating the database, An update is already in progress.."

    Vassilis.M
    Vassilis.M
    Hello, I am running an upgrade scenario (15.6.1 to 16.4.2) at my lab before performing the upgrade to the production and following a successful installation of 16.4.2 on my pre-existing eB server I get the "Error while updating the database, An update…
    • Answered
    • over 7 years ago
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  • The searches stop working when user has more than 30 scopes activated

    Sebastian Fernandez Pacheco
    Sebastian Fernandez Pacheco
    Hi, We have a customer using Scopes. They have more than 41 Scopes created. The issue is that when a user is working with more than 30 active Scopes (this number varies depending the Object Type), the system standard searches stop working. They start…
    • Answered
    • over 7 years ago
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  • Transmittal permission error

    Mitch Parr
    Mitch Parr
    We have an odd issue that is related to permissions but we cannot find where. There is 5 or 6 documents that when we try to issue a transmittal we get the below error: The user in question is part of a security group called "Inabensa IC" and "Inabensa…
    • Answered
    • over 7 years ago
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  • Error creating new revision on Process Maps

    Mitch Parr
    Mitch Parr
    Hi, We have 2 issues on one of our sites. When trying to create a new PMP document, if a section in the lbap_on_template_instantiated is not commented out then we get the below error and cannot create any documents: If we comment out the section…
    • Answered
    • over 7 years ago
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  • delete documents error

    Kelly Wibbenmeyer
    Kelly Wibbenmeyer
    Hello, I'm using eB version 15.4.1.342. HF 342 and there are major issues when attempting to delete documents. I receive the error "No transaction found. All procedures must execute within a transaction context". Can someone please check the code to…
    • Answered
    • over 8 years ago
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  • EB Bulk Import Error Message

    Steve Grey
    Steve Grey
    I am using Document Import Configuration Utility to create an eB document & relate it to a Grouped Virtual Item. The document created OK but not related to the Virtual Item. The following error message "Adding Grouped Virtual Items failed. Not all grouped…
    • Answered
    • over 8 years ago
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  • Error on eB Web.

    Ezequiel Kohan
    Ezequiel Kohan
    Hi Everyone !! I have just Installed eB 15.6.1 Web Server and set up a new site. Despite I have not installed "eB Sharepoint References" when I open any document, in relationships section under the name of "Sharepoint Links", I got this error: ORA…
    • Answered
    • over 9 years ago
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  • RE: Mail queue errors

    AlistairO
    AlistairO
    Hi Rich I hope I am not being rude by adding a question to your answer to this post. I am experiencing the same issues and see this error in the mail queue on a semi-regular basis. My question is - what is the error threshold for the email queue before…
    • over 9 years ago
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  • Error when expanding the sub-folders on eb web

    Adzrai
    Adzrai
    an error message prompted when a user try to expand a sub-folders that was just created. 'there was a problem fetching the data for this object'.
    • Answered
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    • over 9 years ago
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  • Installing eB 15.6.1 on windows 2012 Server

    Ezequiel Kohan
    Ezequiel Kohan
    Hi all ! We have a client which is in an upgrade process from eb14 to eB15. This client want to install eB on a windows 2012 server, so we started a testing process. The application Server installed correctly without errors as well as the Web server…
    • Answered
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    • over 9 years ago
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  • quick link issue

    Alex Talbott
    Alex Talbott
    Our web application is behind our firewall. http://mseb000.msd.louky.local/ebweb We have a satelite office and using the above url they ar able to use the web application. I have created the below quicklink http://mseb000.msd.louky.local/ebweb/Contents…
    • Answered
    • over 9 years ago
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  • Error Deleting Unapproved Tag

    Melissa Ruth
    Melissa Ruth
    Created revision 001 of a Tag, then cancelled the work flow and attempted to delete the Tag (after realizing the new revision was not needed). Received the following Error message when attempting to delte: “Code Exception: The audit property names…
    • Answered
    • over 10 years ago
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  • 'Add Document' Error

    Lewis Caddock
    Lewis Caddock
    We have a custom plugin, where we force our users to use each time they want to create a document. There is a link to ‘Add document’ which normally brings up a list of available templates. But some users are receiving an error message as soon as the …
    • Answered
    • over 9 years ago
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  • "No Such Object"

    Melissa Ruth
    Melissa Ruth
    There is a user that is getitng an error when attempting to revision tags. Others do not appear to get this error when attempting the same command. I thought it might be a permissions issue but it does not appear that is the case. Any Ideas? System is…
    • Answered
    • over 9 years ago
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