On behalf of user:
User seeing this error daily.
ERROR - DataUpdateService - Could not retrieve Product IDs [Unable to connect to the remote server] ERROR - DataUpdateService - Service Process Returned Error Code#-10026 - Could not update the product…
(POSTED FOR USER)
On scheduling reports section, when I choose a report and enter all the details for scheduling the Report Parameters drop down has no values andwithout choosing I cannot submit the scheduling request.
Please advise if I am missing…
In case of the old products (Bentley legacy products), the SelectServer gateway is required. The Gateway provides the heart beat that the older products require and records the usages and posts it to the SelectServer.
If you are unable to get IIS or have IT support, you may want to consider Bentley Host SELECTserver solution for your needs. For more information on the Hosted Server solution, please visit the Bentley site for details.
http://www.bentley.com/ar-ae…