• DataUpdateService - Errors

    James White
    James White
    On behalf of user: User seeing this error daily. ERROR - DataUpdateService - Could not retrieve Product IDs [Unable to connect to the remote server] ERROR - DataUpdateService - Service Process Returned Error Code#-10026 - Could not update the product…
    • Answered
    • over 9 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • “License as Expired”

    john.lee
    john.lee
    User is getting an error message “License as Expired” when accessing the SELECTserver Admin site. How do I resolve this issue?
    • Answered
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Unable to create a scheduled report

    James White
    James White
    (POSTED FOR USER) On scheduling reports section, when I choose a report and enter all the details for scheduling the Report Parameters drop down has no values andwithout choosing I cannot submit the scheduling request. Please advise if I am missing…
    • Answered
    • over 9 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • How to view reports on the SELECTserver Online (HOSTED) server

    James White
    James White
    I am on the website and would like to check out my usage levels for Microstation. (REPORTING)
    • Answered
    • over 9 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Re: Older Bentley products are showing up as a 30 day trial

    john.lee
    john.lee
    In case of the old products (Bentley legacy products), the SelectServer gateway is required. The Gateway provides the heart beat that the older products require and records the usages and posts it to the SelectServer.
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Re: IIS is one of the SELECTserver requirements

    john.lee
    john.lee
    If you are unable to get IIS or have IT support, you may want to consider Bentley Host SELECTserver solution for your needs. For more information on the Hosted Server solution, please visit the Bentley site for details. http://www.bentley.com/ar-ae…
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
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