• My Service Request Access Denied

    Chris Dixon
    Chris Dixon
    I can't access Service Request Manager - states access denied. Im a site admin / group account admin for our Company so I do have the correct account levels to view all services ticket, this was working last week. I hope this is the right forum as…
    • Answered
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Microstation license manager migration

    Jason Nakanishi
    Jason Nakanishi
    Hello, We currently have Bentley Microstation --- Ver 8.11.07.25 installed on Windows Server2003. However I need to take down that server and we need it moved to Windows Server2012 R2 64bit. Is there anything special that I need to know before moving…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Software Download access denied

    Tony Eggleton
    Tony Eggleton
    Hi Community, We have already purchase an open access license subscription and a server name & activation key was given but still we cant access on it. Can you help us with this matter?We are looking to download Microstation into our system. …
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Are the Bentley FTP servers down at the moment?

    Nuwan Gunawardena
    Nuwan Gunawardena
    I am unable to download any application installers. IE Error: ftp2.bentley.com’s server DNS address could not be found I am trying to download MicroStation PowerDraft CONNECT Edition x64 Update 5 ( ftp://ftp2.bentley.com/dist2/enhancements_updates…
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • No Notification of new versions? and why not auto update?

    Phillip Henson
    Phillip Henson
    Has anyone gotta an answer as to why Bentley seemingly refuses to notify clients when new versions of licensed products are released? I mean, they obviously know what every client has a license for, so it shouldn't be that hard to notify at least…
    • over 6 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • STAAD.Pro V8i SS6 is still on demo mode

    Kassim Ebraheem
    Kassim Ebraheem
    I have downloaded STAAD.Pro V8i SS6 with putting the information needed for activation ,however the program is still in trial mode. Is there any solution to this problem. Thanks.
    • over 6 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • RE: how to download ram ss last version??

    A_F
    A_F
    Hi, RAM products are available for download on our website www.bentley.com/.../support Please follow the instructions in this wiki article how to navigate to the download page aka Fulfillment center: communities.bentley.com/.../13686.how-to-download-microstation…
    • over 7 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Personal Portal Access

    shaw.dane
    shaw.dane
    I am attempting to access my "Personal Portal" the connect.bentley.com website shows as "This website is not available - connection timed out". I have tried to access it on multiple computers using Chrome and IE with no luck. Please advise.
    • over 7 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • RE: New SELECT Downloads site: improvement or otherwise?

    John Finkell
    John Finkell
    What I really don't understand about the new interface, is how you are supposed to choose the products to download. All I seem to get is product info, but no check box for selecting to download. Referring to the image below, I presume one of the left…
    • over 7 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • trying to down load Aecosim and get error "non 7z archive". even installing the 7 zip programme, it reports back that the file has errors

    Stephen Haynes
    Stephen Haynes
    • over 8 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Unable to change user permissions for some users in your account.

    Thierry Sage
    Thierry Sage
    This is a normal behavior if a user belongs to a site administrator group. This happens even for site administrators. The action to remove rights or delete a site administrator can only be made by Bentley to prevent any critical consequence. Just create…
    • over 8 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
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