• Disproportionate Charges for use of second licence in error

    D Coulson
    D Coulson
    My colleague has a single quarterly licence which she pays £300 per quarter to use Microstation as part of her architectural design firm. She has been charged an extra £1000 this quarter due to activating a second licence for ten minutes back in mid…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Bentley Select Licenses

    Mark Pugh
    Mark Pugh
    We use Bentley Microstation our site ID is 4024626 How do we download our usage logs?
    • Answered
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Activation issue with Bentley Map PowerView SS10 connect licensing

    runehc
    runehc
    Hi Unfortunately we do have a new customer which are running Bentley Map PowerView SS10 with the CONNECT Licensing. The product activates correctly, but they can only run in 13 minutes before they get an incorrect message, that says "Product is not…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Bentley Licensing Service System.OufOfMemoryEyception cause MS CE to stuck in grey screen on launch

    Mathias ***
    Mathias ***
    Dear Bentley and others. We face the issue that suddenly, MS CE and other apps don't launch any more or they "launch" with grey screens and no message at all. It seems to be independed from the connection client at all, at least it does not show any…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • MicroStation Entitlement gone AWOL

    Jon Summers
    Jon Summers
    What a surprise! Last night I was using MicroStation CONNECT; this morning 07-Nov-19 I can't. In Bentley Licensing I see this... What happened to my entitlement to MicroStation CONNECT? I can continue to use MicroStation V8 i , which receives a valid…
    • Answered
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Support for SELECTserver Reporting is Ending

    Glenn Fernandes
    Glenn Fernandes
    With the introduction of the Subscriptions Analytics Portal the SELECTserver reports are ending. As of this time reports are still accessible. However as of September 10, 2019 the report data is no longer updating. You will be able to access historical…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • License Sign in and out

    Tiaan Dorfling
    Tiaan Dorfling
    We have two select subscriptions, but we have a third PC. We want to use Microstation on that third PC. How do I un-assign the license on my PC and move it to the third PC. It will only be for 2 days, then I want to move it back to my PC.
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Bug in Connection Client 10.00.15.11 and 10.00.15.11

    MattSexton
    MattSexton
    Having recently updated from Connection Client 10.00.14.18 to 10.00.15.11 we experienced an error wherein Connect Edition products throw an error saying that Connection Client is not installed. After updating Connection Client, products appear to work…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • How to Control Overuse

    Muzaffar Abbas
    Muzaffar Abbas
    Dear Support, Good Day !! We are Bentley Connect Subscriber, and we have around 7 licenses for bentley products which includes as; 1-ConceptStation 1-ContextCapture 5-OpenRoads Designer (We can also use 4-PowerCivil, and 1-MXRoads as OpenRoads designer…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Bentley Connection Client & Proxy Settings - How to deploy

    PM68
    PM68
    Hi All, I have installed the latest version of the Bentley Connection Client and I am trying to work out a way of deploying Proxy Settings to all of our client machines. Our security team doesn't allow the use of a whitelist and I can't have each…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Notice for Bentley product users on non-English Windows installations

    Glenn Fernandes
    Glenn Fernandes
    Bentley Systems would like to inform you that an issue was discovered and fixed in the CONNECTION Client that has been determined to have more consequences than previously thought. This issue affects CONNECTION Client 10.0.12.08 installed on non-English…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Notice for Bentley product users on non-English Windows installations

    Glenn Fernandes
    Glenn Fernandes
    Bentley Systems would like to inform you that an issue was discovered and fixed in the CONNECTION Client that has been determined to have more consequences than previously thought. This issue affects CONNECTION Client 10.0.12.08 installed on non-English…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Nodelock License Issue

    Dasith De Silva
    Dasith De Silva
    Hi, I have a MS Tower Nodelock License which was purchased in 2016. Now the PC that the software lying on is suddenly broken and it is not accessible. Do I have to request a new Nodelock License key from Bentley in order to install it on another machine…
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Microstation V7 licensing and activation problem

    Riccardo Bedin
    Riccardo Bedin
    Hello everybody. I have a problem related to Microstation V7 J. This is License error on activating Microstation . The SelectServer is hosted by Bentley with " SELECTServer.bentley.com " server name and I've already registered my activation key. In fact…
    • Answered
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Activation of Bentley Map PowerView

    runehc
    runehc
    Hi We have huge problems with correct activation of Bentley Map PowerView. We have allready discussed it with some Bentley employees (SR 7000582866), but they could not find a solution and told us to post it here. We have huge problems activating…
    • over 6 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • ELS 10 minutes and less

    Marcus van Wyk
    Marcus van Wyk
    Hi All. Can you tell if the 10 minute or less rule applies to an ELS - as it does on normal select and select open access. Wwe are currently part of an ELS but it seems as if employees open software for 10 minutes or less perhaps to print or to view drawings…
    • over 6 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • custom activation groups

    Chris NGB
    Chris NGB
    Hi where can i find the custom activation groups
    • over 6 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • License activation

    LlbsktJCH
    LlbsktJCH
    After installing Microstation V8i SS4 Version 08.11.09.829 on a Windows 10 x64 machine I cannot get the license activation to 'take'. I've done the license management tool Activation Wizard numerous times. I've tried to repair installation, shut down…
    • over 7 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • microstation activation failed

    JessieMCS
    JessieMCS
    Hi, I tried to activate our microstation version 08.11.09.829 SS4 in one machine using a proxy settings. The license was tested and verified but when closing and opening the product this message below keeps on popping out. "your seven days trial…
    • over 7 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • There Has Never Been a Better Time to Be a Bentley User

    George Church (Bentley)
    George Church (Bentley)
    Why is this the time for users to choose Bentley? As you may now know, Autodesk made the decision to discontinue the sale of individual perpetual licenses in January and perpetual licenses for suites at the end of July. Now is the time to take advantage…
    • over 7 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • License for STAAD_foundation unavailable.

    Ryan Hewson
    Ryan Hewson
    Hello All, A user of ours has STADD Pro v8i on their PC. They've recently been unable to access the software due to an error message - "License for STAAD_foundation unavailable." The other user trying to run the software during the tests was the user…
    • over 7 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Can SELECT Open Access and SELECT Agreement amended according to local country law?

    kuga23
    kuga23
    Dear Support, I received an email from one of our client that purchased Microstation Perpetual license last year and denied to sign the SOA and SELECT Agreement due to below reasons: (a) We note that the agreement is governed under the laws of Ireland…
    • over 7 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Overuse of Bentley software

    Chandu Rangari
    Chandu Rangari
    Hi, We are getting charge for overuse of Bentley licence. We have fixed number of concurrent licence but select server allows business user to use licence more than concurrent. Hence there is additional licence overuse charges. Is there any way to put…
    • over 8 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Subscription vs Perpetual License

    Brian MacCartney
    Brian MacCartney
    I just recently read that Autodesk is going to a subscription based licensing model, similar to what Adobe has done. They will no longer sell perpetual licenses after Feb 2016. It also looks as if you may be on their cloud, for file storage and the software…
    • over 8 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • RE: Has anyone solved the issue of License overages?

    Eastern_Piper
    Eastern_Piper
    A lot of people see a very big problem with having to find a third party solution for this (the issue is noted over and over again on many CAD forums). Working offline or at site is important, but checking out licenses has worked well for that in the…
    • over 8 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
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