• OpenRoads Designer License stays on Trial

    Andre Sprong
    Andre Sprong
    My OpenRoads Designer ()license stays on trial (will expire in x days). The activationwizards doesn't seems to work :-S. What are the steps to get a commercial license? Thanks! Regards, André Sprong
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • move bentely license from old pc to the new

    Giorgio Zigliani
    Giorgio Zigliani
    Good morning, IT Team is preparing my new pc and I need to move the Bentley Microstation license from the old to the new? How I can do it? Many thanks, Regards,
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Updated RAM Elements to v16, cannot activate license

    William Coe
    William Coe
    I recently updated my RAM elements to version 16.0.0.37. It placed me in a trial period that has now expired. Now, I cannot seem to activate my office's RAM Elements license. Where do I begin?
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • rvReqNo:[7000855606]} Mehrere Anwender bekommen keine Lizenz:

    Thomas Heuser
    Thomas Heuser
    hallo We got the Follow Response: Bitte finden Sie anbei die neue xml Datei. Von der Logdatei war zu erkennen , dass Ihre Lizenzen nicht verlinkt waren. Ich habe das jetzt nachgeholt und wir hoffen das so mit Ihre Lizenzen wieder funktionieren.…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Announcement of Bentley-hosted SELECTserver Outage/Disrupted Service

    Matt Kovach
    Matt Kovach
    Hello Bentley Systems, Can you please create a section within this Forum (or elsewhere, if it would be more logical) t o post Bentley-hosted SELECTserver Outages/Disrupted Service events ? We encountered a disruption on Friday December 7, 2018, which…
    • Answered
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Staad.Pro License Management

    Surya Teja
    Surya Teja
    Hi, This is Surya Teja from Hyderabad, India. Recently i purchased Staad.Pro license, While installing Staad.Pro it on my system PLANWIN, RCDC, STAAD FOUNDATION also installed. I thought those are trial versions. But after activating STAAD.PRO with…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Billing For Using LumenRT

    Muzaffar Abbas
    Muzaffar Abbas
    Dear Support, We are getting bill for using LumenRT which is a companion software/tool with OpenRoads Designer Connect Edition, which is supposed to be free of cost, and also it is written there that is free with no additional cost when you are installing…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • How to enable the Home Use License

    Cameron Buchina
    Cameron Buchina
    I have gone through the process of getting the home use activation key and downloaded the latest version of OpenRoads Connect edition to my home computer. After downloading and installing the latest software, I was prompted to log into the Connection…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Support

    Kamal Sabharwal
    Kamal Sabharwal
    How to raise the priority level of a Service Request? We have raised a service request 3 months back and even after various requests for update, have not received any reply. SR Number - 7000806424
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • i have download staad pro connect edition and install licence it give me error server does not support this activation key

    Vijay Vishwakarma
    Vijay Vishwakarma
    fyi
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Changing from Hosted to deployed server

    Jithin Varghese
    Jithin Varghese
    Hi Bentley professionals, Hope all are good. I am newbie to Bentley licensing and activation. One of my clients has recently renewed their STAAD pro select subscription for another 3 years . They had been using the deployed server configuration…
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • CONNECT Advisor Security Update?

    David Nelson
    David Nelson
    Nothing about this program makes any sense to me. 1. I go to FulfillmentCenter Software Downloads, under CONNECT Advisor, and the only thing available to download is CONNECT Advisor Security Update. What about CONNECT Advisor itself? 2. I download…
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Queston re: machine reporting

    jcallicott
    jcallicott
    Greetings, Does anyone know the default reporting interval for a PC to transmit its usage logs to Bentley? For example, do they report daily at a given time? If they cannot report (i.e. if they were offline) is there a way to see which ones report…
    • Answered
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Can't use Microstation Connect after activating licence

    Brian Fu
    Brian Fu
    It connects to the server just fine and says that the licence is verified. But after I press "close", I don't get into Microstation and I'm back at the activation screen again if I try to reopen the program.
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • How do I switch using two machines with a license (No QTL) ?

    REI
    REI
    Hello, We have a lot of QTL issues. There is a common issue. I will give you an example. - There are two machines using STAAD.Pro by checking out/In. - It always records an over access when I checked in the license at machine-A and then check…
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • License Configuration

    Hannah Herrington
    Hannah Herrington
    When trying to open RAM Elements, a License Configuration window opens, offering the Type options: Full Version and Trial Version. The Full version status is: "Trial Period has expired." There are no other options for trying to choose another option.…
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • How could we subscribe MicroStation in Hong Kong?

    wing chan
    wing chan
    How could we subscribe MicroStation in Hong Kong?
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • i'm unable to use Staad pro Connect edition, I have staad Pro licenses only. will the same license work with Staad Pro connect edition

    Sachin Kolte
    Sachin Kolte
    Dear Team, i'm unable to use Staad pro Connect edition, I have staad Pro licenses only. will the same license work with Staad Pro connect edition. kindly advice. Sincerely, Bhargav Shirolikar bhargavshirolikar@zamilsteel.com 9970003922
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Unable to Activate the License for Staad India Design Code

    IT Support
    IT Support
    Hi, One our system Operating System has crashed, he we were unable to India Design code checkout the license. we tried to activate from another system by checkout but found it has got check out but cant checkin. As we are under critical Project…
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Licensing & Activation

    Muzaffar Abbas
    Muzaffar Abbas
    Dear Support, Good Day !!! We have bentley select server subscription, and we have 4 licenses of PowerCivil (all are in use) As bentley retired PowerCivil, and is no more in product list. My question in this situation is; can we use PowerCivil…
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Licensing on Multi-Processor/Multi-Core Servers

    Warren Malveau
    Warren Malveau
    Does Bentley have any license restrictions, special charges, or other licensing considerations for CONNECT server software (PW Integration Server, InterPlot Server, ICS for PDF) installed on servers with multiple processors and/or multiple cores?
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • License file for an old workstation

    Bruno Costa
    Bruno Costa
    Hello, I work in an architectural office in Porto and we have several Powerdraft V8 licenses. However, a problem came up because a colleague of mine had a problem with his computer and had to format it and wasn't able to sabe anything. Because of…
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Client does not access to this site.

    Timothy Snow
    Timothy Snow
    I have the home version of Microstation V8i from where I work. I have put in the license key and set the server to selectserver-home. Program runs and claims it is activated. Initially the countdown was 29 days to activate. Everyday, though, I have to…
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Activation for multiple users on one machine

    Avi_C
    Avi_C
    Hello, Client have one machine which several users work on. Does he need to activate his license on each of the users accounts in this machine?
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Need to extend permission for download/update to a colleague.

    JMTT
    JMTT
    I need to extend permission for download/update to a colleague. They have an account, but for some reason don't have permission to download updates. Please advise.
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
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