• --READ ME BEFORE POSTING--

    Tyler Q - Bentley
    Tyler Q - Bentley
    Best Practices for Posting to the SELECTserver and Product Activation Forum. Welcome to the SELECTserver and Product Activation Forum! Bentley Colleagues , Users and Be Communities MVPs continually monitor this forum! Contribute to and benefit…
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • DataUpdateService - Errors

    James White
    James White
    On behalf of user: User seeing this error daily. ERROR - DataUpdateService - Could not retrieve Product IDs [Unable to connect to the remote server] ERROR - DataUpdateService - Service Process Returned Error Code#-10026 - Could not update the product…
    • Answered
    • over 9 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Does my DEPLOYED SELECTserver communicate with Bentley servers?

    James White
    James White
    Posted for the user: Does my DEPLOYED SELECTserver communicate with Bentley servers? I need to know what it is, frequency of data being sent and to what Bentley server it's going to.
    • Answered
    • over 9 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Unable to download SELECTserver XML file when installing SELECTserver

    James White
    James White
    User is upgrading to the latest version of SELECTserver, but is having trouble retrieving the license file electronically. Please follow up to make sure everything is configured correctly so that his SELECTserver will be able to correctly communicate…
    • Answered
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Older Bentley products are showing up as a 30 day trial

    john.lee
    john.lee
    User wants to know how older Bentley products get the licenses from the SELECT server.
    • Answered
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • SS Database Setup

    john.lee
    john.lee
    User needs assistance with database setup.
    • Answered
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Re: Opening SELECTserver Admin page the sever tries to start (run) an installation process

    James White
    James White
    Viewing the Administration Site is a high priority for administering the SELECTserver application. Physically seeing the page is the job of the Microsoft Internet Information Services (IIS) utility. The SELECTserver Administration Site is nothing more…
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Cannot find table 0

    Phil Conard
    Phil Conard
    When browsing to the SELECTserver admin page, the followin error is displayed:
    • Answered
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Gateway Activates but is unable to start

    James White
    James White
    Posted for a user; user has two select server sites One running 08.11.xx.xx and the other 09.00.xx.xx Gatew way is physically on the server running 09.00.00.113 Server 2008 R2 The Error in the Gateway log read The request failed with HTTP status…
    • Answered
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Re: A server certificate could not be validated

    Amol
    Amol
    Hi David, Request you to please go through the below mentioned link. communities.bentley.com/.../68923.aspx Regards, Amol
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • License "As Expired Error (No Server access to the internet)

    James White
    James White
    Posted for the user: select server license has expired - please renew. due to company policies not able to retrieve license directly from bentley
    • Answered
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • User requests informatin to install SELECTserver application

    john.lee
    john.lee
    User is re-installing the SelectServer since the company is refreshing/updating the current workstation with new ones. They are in the process of getting the new pc up and running. User requests information pointing them in the right direction on how…
    • Answered
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Custom Activation Groups configurations

    James White
    James White
    In Bentley Select Server Custom Activation Group, who sets the QTY for each application?
    • Answered
    • over 9 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Unable to configure the Database Setuptool on Server 2008 R2

    James White
    James White
    I think when I upgraded to the latest select server something got corrupted with the database. See following screen capture. ERROR Access to path C:\program file\bentley\selectserveer\app_offline.htm is denied ERROR Access to path C…
    • Answered
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Do I need new Activation Keys when moving the SELECTserver application to a "new" server

    James White
    James White
    For all versions of SELECTsevrer Do I need new Activation Keys when moving the SELECTserver application to a "new"server
    • Answered
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • SELECTserver notifications:

    James White
    James White
    Can the SELECTServer notify the admiistrator when a product is deactivated?
    • Answered
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Re: SQL file too big

    john.lee
    john.lee
    Since they are in use by the application and SQL server, there are no options to reducing these file size (these files can grow.) However there is a need maintain the database in good health and available resource to support the application, to that end…
    • over 9 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • SelectServer Database moved to another server

    Maksim Stankevic
    Maksim Stankevic
    Posted on behalf of the user. we are going to migrate current bentley database server from one MS SQL server to another. we are using backup and restore method. both of those database are still using sql serv er 2005. is there any configuration…
    • over 9 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • IIS Worker Process

    Don P
    Don P
    Greetings We recently updated our SelectServer to a Windows 2008 VM using SELECTserver - Version 9.0.0.99. Throughout the day the IIS Worker Process climbs to about 550mb of memory usage and anywhere from 15% - 50% CPU usage. This is causing the administration…
    • Answered
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    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Re: registry hive for licensing

    Michael Dougherty
    Michael Dougherty
    This is not the best method to accomplish this. Do to the complexity of the registry, and where we store settings based on the users rights (admin or not) and UAC and what operating system your running on and whether or not that OS is 32 bit or 64 bit…
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • SELECTserver client access restrictions

    kpatterson
    kpatterson
    I just upgraded my SELECTserver to 8.11.7.35. I am trying to set up client access restrictions based upon machine name and it will not allow access. Using IP address works in my test environment but machine name does not. I cannot use IP addresses in…
    • over 13 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Re: Server has crashed. Request directions on "how to install the SELECTServer appliction".

    James White
    James White
    The server name is no longer a requirement to install the SELECTserver application. The important items would be the SERIAL NUMBER, SERVER ACTIVATION KEY and the SITE ACTIVATION KEY. You can use the same information provided for the previous SELECTServer…
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Unable to create a scheduled report

    James White
    James White
    (POSTED FOR USER) On scheduling reports section, when I choose a report and enter all the details for scheduling the Report Parameters drop down has no values andwithout choosing I cannot submit the scheduling request. Please advise if I am missing…
    • Answered
    • over 9 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • SQL file too big

    john.lee
    john.lee
    User reports: the bentley_log.ldf on sql is approximately 32 GB. The bentley.mdf file is only 500mb. What are my options for reducing the file size?
    • Answered
    • over 9 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Unable to Start Gateway 1067 error (417 Expectation)

    James White
    James White
    Examining the gateway log file (SS-Bentley.SelectServer.Gateway.exe.log) I found this error: ERROR - Gateway - Error checking SELECTserver version: The request failed with HTTP status 417: Expectation failed.
    • Answered
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
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