We use color and hatching for lithology on our logs (using separate hatching and color, not one combined graphic). The hatching in PDFs is only visible in Adobe Acrobat, not any web browser. We also have the same issue printing many of our logs - only…

Is there a way to colour the soil "Graphics bar"? From the options (see attached pdf), the only option is for the border colour, which impacts the border and not the graphic. There are at least 100 colours on the Munsell Colour Chart. Coding would seem…

Hi, I am having trouble trying to generate a pdf from multiple selected logs in the viewer, I can get to select multiple Location ID's but cannot generate the PDF. Does anyone have any ideas please?

I am unable to save changes to the depth area setting in the Template Setup menu of Template Studio. When I load the template in Template Studio, the settings are incorrect in the Template Setup menu are incorrect by default. I change the settings so…

I want to add some additional symbols to the Point Symbol library (for seepage, cave-in, etc.) which would be used in the same fashion as the water table symbols in generated logs. When I tried to import, the only file type I was allowed to choose was…

When entering blow counts into the ASTM American Default configuration in OpenGround Cloud Professional where there is SPT refusal, the Blow Counts column auto-populates in feet (e.g., 10-20-50/0.25' or 50/0.167' ), this is also how it shows up when I…

Having some issues generating quick logs and log reports. Seemed to be working fine yesterday. The error associated looks like this: Fixes I've tried include: -Changing the hole type (borehole, drill hole, test pit, etc...) -Generating quick…