• What IP addresses need to be whitelisted to allow APM Mobile Inspections through the firewall

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description Users often are not able to launch APM Mobile Inspections…
    • 11 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • APM Mobile Inspection readings lost before upload

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User reported cases of indicator readings being entered into…
    • 6 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Multiple Measurement Point entered on Mobile Inspections not attributed to data collector logged into Mobile

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User found that the Indicator Reading of a Multiple Measurement…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • APM Mobile could not connect to server, the Mobile Rest Service Provider is not responding

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description An APM user had several reports of APM Mobile Inspection…
    • 6 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Repetitive Checksheets seem to disappear from APM Mobile Inspection during synchronization

    Giselle Notte
    Giselle Notte
    Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description Post upgrade to APM release 7.17 and APM Mobile Inspection…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Mobile Inspection replaces entered reading value with enforced limit value

    Joseph Marin
    Joseph Marin
    Product(s): APM Mobile Inspections Version(s): 1.4 Environment: N/A Area: N/A Subarea: N/A Problem Description User found that for a Indicator Reading entered on an APM Mobile Inspection, release…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Mobile Inspection cannot connect error due to duplicate Indicator

    Deborah Gardiner
    Deborah Gardiner
    Product(s): APM Implementation and Performance Management Version(s): 7.12.4 Environment: N/A Area: N/A Subarea: N/A Problem Description User found when launching APM Inspections rel 1.3.1…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • APM Mobile Inspection Service URL changes between release 7.9 and 7.10

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7.x Environment: N/A Area: N/A Subarea: N/A Problem Description User had difficulty setting up Mobile Inspection on an…
    • 5 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Security Profiles preventing full synchronization of APM Mobile and were keeping one-time checksheets from uploading

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User found they were not able to fully synchronize APM Mobile…
    • 5 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Mobile Inspection cannot connect to server

    Deborah Gardiner
    Deborah Gardiner
    Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem When user tried to launch APM Mobile Inspections from IOS tablet, the…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Inactive Old Ivara Handheld (PDA) Mobile Computers assigned to employee interfere with New Android/IOS Mobile Synchronization

    Deborah Gardiner
    Deborah Gardiner
    Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem When a Mobile Computer is marked as Inactive, synchronizing a new…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Checksheets uploaded successfully but do not process even with a Remote Transaction Broker set-up correctly

    Deborah Gardiner
    Deborah Gardiner
    Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem APM Checksheets were downloaded to mobile computer, populated with…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • APM Mobile Rest Service does not run due to port conflict

    Deborah Gardiner
    Deborah Gardiner
    Product(s): APM Implementation and Performance Management Version(s): 7.10 Environment: N\A Area: N/A Subarea: N\A Problem Although most APM services can now share the same port…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
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