• APM License Disabled Post Certificate Renewal

    Indraneel Sengupta
    Indraneel Sengupta
    Product(s): APM Implementation and Performance Management Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem The below error comes when user renews an expired windows certificate…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Release 7.13

    Deborah Gardiner
    Deborah Gardiner
    These documents have been created or updated for this release: What's New in APM 7.13 APM 7.13 Readme APM 7.13 Installation Prerequisites APM 7.13 Installation Guide APM 7.13 Upgrade Guide APM Remote 7.13 Setup Guide APM Remote 7.13 Upgrade…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Release 7.12.5

    Deborah Gardiner
    Deborah Gardiner
    These documents have been created or updated for this release: What's New in APM 7.12.5 APM 7.12.5 Readme APM 7.12.5 Installation Prerequisites APM 7.12.5 Installation Guide APM 7.12.5 Upgrade Guide APM Remote 7.12.5 Setup Guide APM Remote…
    • over 3 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Release 7.12.3

    Deborah Gardiner
    Deborah Gardiner
    These documents have been created or updated for this release: What's New in APM 7.12.3 APM 7.12.3 Readme APM 7.12.3 Installation Prerequisites APM 7.12.3 Installation Guide APM 7.12.3 Upgrade Guide APM Remote 7.12.3 Setup Guide APM Remote…
    • over 3 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Release 7.12.2

    Deborah Gardiner
    Deborah Gardiner
    These documents have been created or updated for this release: What's New in APM 7.12.2 APM 7.12.2 Readme APM 7.12.2 Installation Prerequisites APM 7.12.2 Installation Guide APM 7.12.2 Upgrade Guide APM Remote 7.12.2 Setup Guide APM Remote…
    • over 3 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Proxy Licensing Server authentication fails due to service not being assigned a network account

    Deborah Gardiner
    Deborah Gardiner
    Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description Licenses, and thus modules, expired for a user who was not…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Error message when user trying to add Asset Type to the program profile.

    Deborah Gardiner
    Deborah Gardiner
    Product(s): AssetWise Enterprise Interoperability, AssetWise APM Foundation Version(s): 7.12 + Environment: N\A Area: N/A Subarea: N\A Problem: User want to add asset type to the Program Profile…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Release 7.12.1

    Deborah Gardiner
    Deborah Gardiner
    What's New in APM 7.12.1 APM 7.12.1 Readme APM 7.12.1 Installation Prerequisites APM 7.12.1 Installation Guide APM 7.12.1 Upgrade Guide APM Remote 7.12.x Setup Guide APM Remote 7.12.1 Upgrade Guide APM ODC Guide for 7.12.1 Other Technical…
    • over 4 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • More no of assets in riskplot than in analysis

    Deborah Gardiner
    Deborah Gardiner
    Product(s): AssetWise APM Foundation Version(s): 07.11.00.27 Environment: N\A Area: N/A Subarea: N\A Problem Description When checking the riskplot of…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Most recent 7.12 Hotfix

    Giselle Notte
    Giselle Notte
    Product(s): APM Implementation and Performance Management Version(s): 07.12.0 Environment: APM On Prem Subarea: Release Documentation Hotfix 7.12.0.204 - available and approved for deployment for On…
    • over 4 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • APM Smart Client does not run when installed on an HMI (Human Machine Interface) running Windows Embedded OS

    Deborah Gardiner
    Deborah Gardiner
    Product(s): APM Implementation and Performance Management Version(s): 7.4 Environment: N/A Area: N/A Subarea: N/A Problem The APM Smart Client was installed on an HMI (Human Machine Interface…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Most recent 7.11 Hotfix

    Giselle Notte
    Giselle Notte
    Product(s): APM Implementation and Performance Management Version(s): 07.11.0 Environment: APM On Prem and Bentley Hosted Subarea: Release Documentation Hotfix 7.11.210 - available and approved for deployment…
    • over 4 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Unable to initialize email error when attempting to email an APM object

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7.x Environment: All Problem Trying to send (via email) a work order or any other APM objects, get an on-screen errot Unable to initialize…
    • 7 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • TLS 1.0 Protocol no longer supported

    Giselle Notte
    Giselle Notte
    Product(s): APM Implementation and Performance Management Version(s): 7.12+ Environment: Windows 7 32 bit,Windows 7 64 bit Area: APM Support Alerts TLS 1.0 Protocol nearing end of life support in APM…
    • over 4 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • PM Generation Action completes but is marked as failed

    Deborah Gardiner
    Deborah Gardiner
    Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: N/A Subarea: N\A Problem When reviewing history of the PM Generation Scheduled Action, the…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Android or iOS handheld application crashes

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): All versions Environment: N\A Area: N/A Subarea: N\A Problem Crashes in Android/iOS Bentley Mobile Inspections for Asset…
    • 5 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Windows 7 machine cannot connect to Server Manager

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7.11 - Hosted Environment: Windows 7 64 bit Area: N/A Subarea: N\A Problem Smart Client is not able to connect to APM…
    • 7 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • APM-OPCDA Server communication problem

    Deborah Gardiner
    Deborah Gardiner
    Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: ODC Subarea: N\A Problem Trying to setup OPCDA access, and get following errors in APM and…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Performance - detect Database Index fragmentation

    Giselle Notte
    Giselle Notte
    Product(s): APM Implementation and Performance Management Version(s): All Versions Environment: SQL Server Area: Database Performance Subarea: N\A Problem How to detect and resolve Database…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Dataload Process Job fails due to NODA timezone bug for Turkey Timezone TTR

    Nagesh Patil
    Nagesh Patil
    Product(s): APM Implementation and Performance Management Version(s): 7.10 Environment: N/A Area: N/A Subarea: N/A Problem The Asset Dataload Process Job Service stopped working at 3 am on…
    • 27 days ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Indicators in Alarm not flashing in the Asset Hierarchy

    Deborah Gardiner
    Deborah Gardiner
    Product(s): APM Asset performance Management Version(s): 7.10 Environment: N/A Area: N/A Subarea: N/A Problem The alarm acknowledgment setting for "Minimum notification ranking required" is…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • What hotfix is applied on my APM Installation

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): All Versions Environment: N\A Area: N/A Subarea: N\A Problem I want to determine what Hotfix we have installed on the…
    • 7 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • APM Mobile inspections (IOS, Android) app is not connecting successfully due to missing Maintenance Group on Employee

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7.10 Environment: N/A Area: N/A Subarea: N/A Problem I have installed Mobile Inspections from ITunes and believe all of…
    • 5 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • APM Mobile inspections (IOS, Android) app is not connecting successfully due to missing Maintenance Group on Employee 1

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7.10 Environment: N/A Area: N/A Subarea: N/A Problem I have installed Mobile Inspections from ITunes and believe all of…
    • 6 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • UOM field is not editable on subtype due to change in UOM Category name.

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7.10 Environment: N/A Area: N/A Subarea: N/A Problem When I select the Asset Sub-type to AC or DC motor…
    • 7 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
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