• Secondary Axis - Descriptive Indicator legend/states are not visible on comparative analysis chart

    Obed Stanly
    Obed Stanly
    Product(s): AssetWise APM Foundation Version(s): N/A Environment: N/A Area: N/A Subarea: N/A Problem: While creating Comparative Analysis of Advanced Type, Users may notice that the legend…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Users getting error while opening PDF or any other attachments in APM

    Indraneel Sengupta
    Indraneel Sengupta
    Product(s): APM Implementation and Performance Management Version(s): N\A Environment: N\A Area: Strategy Development Subarea: N\A Problem This happens when an user adds a PDF or any other attachment…
    • over 1 year ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Release 7.14

    Deborah Gardiner
    Deborah Gardiner
    What’s New in APM 7.14 APM 7.14 Readme APM 7.14 Installation Prerequisites APM 7.14 Installation Guide APM 7.14 Upgrade Guide APM Remote 7.14 Setup Guide APM Remote 7.14 Upgrade Guide Other Technical Guides Users’ Guides Integration…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • APM Server Manager could not reach to the Application Server

    Deborah Gardiner
    Deborah Gardiner
    Product(s): APM Implementation and Performance Management Version(s): All versions Environment: N\A Area: N/A Subarea: N\A Problem The APM Application Server services are running in windows…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • All Servers stale in Server Manager

    Joseph Marin
    Joseph Marin
    Problem Server Manager reports that all Servers are Stale. This condition can be artificially reproduced by interrupting all communication to the database for more than 2 minutes. However, in this controlled test, the APMServer instances keep trying…
    • 5 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Where to find Smart Client Logs

    Diana Marin
    Diana Marin
    Product(s): AssetWise APM Foundation Version(s): N\A Environment: N\A Area: Logging Subarea: N\A Problem You need to look at the log files on a Smart Client or send them to Bentley…
    • over 4 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Pictures are not included in indicator instructions

    Diana Marin
    Diana Marin
    Product(s): AssetWise APM Foundation Version(s): N\A Environment: N\A Area: Inspections Subarea: N\A Problem You cannot include a picture in the instructions field for an indicator…
    • over 4 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Strange Error message when cannot connect to SAP Gateway

    Diana Marin
    Diana Marin
    Product(s): AssetWise APM Foundation Version(s): N\A Environment: N\A Area: Integration Subarea: SAP Gateway Problem When trying to synchronize assets with the SAP Gateway integration…
    • over 4 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Mobile Inspections: Using Enforced Minimums on an Indicator can cause the user not to be able to enter readings

    Diana Marin
    Diana Marin
    Product(s): AssetWise APM Foundation Version(s): N\A Environment: N\A Area: Mobile Inspections Subarea: N\A Problem If you download an indicator that has an enforced mainumum as in the screenshot…
    • over 4 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Email regarding discontinued support does not apply to APM

    Diana Marin
    Diana Marin
    Product(s): AssetWise APM Foundation Version(s): N\A Environment: N\A Area: Support Subarea: N\A You may have received an email early today with the subject: Discontinued Support…
    • over 4 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Before logging into APM with a Connect user the first time you need to acknowledge the end user agreement

    Deborah Gardiner
    Deborah Gardiner
    Product(s): AssetWise APM Foundation Version(s): 07.11.00.27 Environment: N\A Area: Bentley CONNECT Subarea: N\A Problem When you log in as a Bentley CONNECT user to APM for the first time…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Using Scroll Wheel in list causes times to display in UTC instead of local time

    Diana Marin
    Diana Marin
    Product(s): AssetWise APM Foundation Version(s): 07.11.00.27 Environment: N\A Area: MCLB Configuration Subarea: N\A Problem Using Scroll Wheel in list causes times to display in UTC instead…
    • over 4 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Configuration Filters do not Respect UTC

    Diana Marin
    Diana Marin
    Product(s): AssetWise APM Foundation Version(s): 07.11.00.27 Environment: N\A Area: UTC Subarea: MCLB Configurations Problem When filtering for a specific date and time in APM, the time is…
    • over 4 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Remote Work Request Title not working from the Asset object

    Deborah Gardiner
    Deborah Gardiner
    Product(s): AssetWise APM Foundation Version(s): 07.11.00.27 Environment: N\A Area: Remote Subarea: Work Request Problem If a work request is created from the asset object by right-clicking…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Total Labour Costs do not show up

    Diana Marin
    Diana Marin
    Product(s): AssetWise APM Foundation Version(s): N\A Environment: N\A Area: Costs Subarea: Total Costs Problem After planning Labor costs on a Work Order they do not show up in the Labor…
    • over 4 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Can I import EXP Professional items into APM?

    Diana Marin
    Diana Marin
    Product(s): AssetWise APM Foundation Version(s): N\A Environment: N\A Area: EXP Proffesional Subarea: Import Problem I have done analyses in EXP Professional and have moved to Bentley APM…
    • over 4 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Dataload Process Job fails due to NODA timezone bug for Turkey Timezone TTR

    Nagesh Patil
    Nagesh Patil
    Product(s): APM Implementation and Performance Management Version(s): 7.10 Environment: N/A Area: N/A Subarea: N/A Problem The Asset Dataload Process Job Service stopped working at 3 am on…
    • 28 days ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Unable to sign in when a domain is included on the user

    Diana Marin
    Diana Marin
    Product(s): AssetWise APM Foundation Version(s): N\A Environment: N\A Area: Security Subarea: Users Problem After a domain is entered on the user object in APM, the user can no longer sign…
    • over 4 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Cannot enter Maintenance Group on an Employee

    Deborah Gardiner
    Deborah Gardiner
    Product(s): AssetWise APM Foundation Version(s): N\A Environment: N\A Area: Personnel Subarea: N\A Problem When I try to enter a Maintenance Group on an Employee it is greyed out. Solution…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • DGN viewer not opening from smart cilent in windowes 7 machine

    Rajatkumar Zadokar
    Rajatkumar Zadokar
    Product(s): AssetWise APM Foundation Version(s): 07.11.00.27 Environment: Windows 7 64 bit Area: N/A Subarea: N\A Problem Error while opening i-model using a smart client on windows 7 PC…
    • over 5 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Conditional formatting in the reports

    Rajatkumar Zadokar
    Rajatkumar Zadokar
    Product(s): AssetWise APM Foundation Version(s): 07.08.00.10 Environment: N\A Area: N/A Subarea: N\A To add a draft on purchase order reports which should be printed as a watermark when the…
    • over 5 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Replenishment Total Cost not getting updated when a Requisition line is deleted

    Rishi Ks
    Rishi Ks
    Product(s): AssetWise APM Foundation Version(s): 07.08.00.10 Environment: N\A Area: N/A Subarea: N\A Problem Replenishment Total Cost is not getting updated based on to the Requisition lines…
    • over 5 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Issue when scheduled exported to Ms Projects

    Rajatkumar Zadokar
    Rajatkumar Zadokar
    Product(s): AssetWise APM Foundation Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem When Scheduled exported to Ms Projects, Start date and end date is mismatched. Solution…
    • over 5 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • End-user can’t copy configuration showing error “The menu label field is blank”

    Snehal Sane
    Snehal Sane
    Product(s): AssetWise APM Foundation Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem An end-user cannot copy and save a new configuration from one that has a menu button…
    • over 5 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Posting a Receipt allowed without GL account

    Snehal Sane
    Snehal Sane
    Product(s): AssetWise APM Foundation Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem Posting a Receipt allowed without GL account • Create a PO Line distributed to more…
    • over 5 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
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