Boolean type Indicator Readings fail due to data type difference in ODC On Prem data source vs APM
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User recently migrated to a hosted (Managed Services) environment…
OnPremODCAgent does not send readings to APM due to automatically detecting LAN settings
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
In a Managed Services environment, the user set-up APM OnPremODCAgent…
ODC Readings from ON Prem ODC Agent suddenly stop processing after upgrade
Product(s):
APM Implementation and Performance Management
Version(s):
7.x
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User recently upgraded APM but missed upgrading the On…
ODC On Prem Agent does not collect manual Reading Requests
Product(s):
APM Implementation and Performance Management
Version(s):
7.11
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
User is using an ODC On Prem Agent to collect reading from PI. Readings…
On Prem Agent creates too many repeat reading requests resulting in backlog delays
Product(s):
APM Implementation and Performance Management
Version(s):
7.11
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
No matter the polling schedule if the On Prem Agent cannot collect…