Functional location change made in SAP does not update in APM
Product(s):
APM Implementation and Performance Management
Version(s):
7.x
Environment:
InterOp to SAP
Area:
Subarea:
Problem
When a functional location is updated in SAP and synchronized…
APM hangs when SAP Gateway (interoperability) gets slow/no response from SAP
Product(s):
APM Implementation and Performance Management
Version(s):
7.11
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
User has reported that when using SAP Interoperability, if the SAP…
Deleting SAP ABC Indicator after turning on APM SAP Gateway (interoperability) causes FLOC and Equipment dataload job to fail
Product(s):
APM Implementation and Performance Management
Version(s):
7.11
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
After running with APM's SAP Gateway (SAP Interoperability) for several…
APM SAP Interoperability (Gateway) cannot send outbound messages due to SAP Authentication set-up
Product(s):
APM Implementation and Performance Management
Version(s):
7.11
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
APM cannot create an SAP Notification (via Alarm Acknowledgement)…
SAP Interoperability FLOC and Equipment Dataload fails due to missing ABC Criticality values in SAP mapped to APM Consequence Priority
Product(s):
APM Implementation and Performance Management
Version(s):
7.11
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
User had recently restored an APM Test Environment with a back-up…
SAP Interoperability FLOC Dataload or SAP Portal does not work. Errors as SAP PLANT(CLSID 1000031392) and SAP ABC Indicator (CLSID 1000031442) is deleted.
Product(s):
APM Implementation and Performance Management
Version(s):
7.11
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
SAP Interoperability Dataload or SAP Portal does not work. The APM…
SAP Interoperability (gateway) fails to run SAP FLOC Dataload and ABC Criticality update due to bad/missing cached SAP credentials
Product(s):
APM Implementation and Performance Management
Version(s):
7.11
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
User initially reported that ABC Criticality was not updating in SAP…
SAP Interoperability Settings are cleared out when a license expiry occurs
Product(s):
APM Implementation and Performance Management
Version(s):
7.11
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
User experienced a license expiry. When the license was restored,…
APM External data provider fails to connect to SAP Interoperability if using a gateway
Product(s):
APM Implementation and Performance Management
Version(s):
7.10
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
If SAP is set-up using a multi-instance gateway, APM External data…
SAP Interoperability Notification Description is trimmed of the starting 2 characters in each line
Product(s):
APM Implementation and Performance Management
Version(s):
7.11
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
In an SAPInteroperability environment, APM trims the first 2 characters…
APM SAP Interoperability cannot update SAP ABC Criticality or create an SAP Notification from APM Alarm Acknowledgement successfully.
Product(s):
APM Implementation and Performance Management
Version(s):
7.11
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
APM SAP Interoperability is certified for basic authentication. When…
Searching Notification or Maintenance Order configurations in SAP Portal yields no result or less results than excepted
Product(s):
APM Implementation and Performance Management
Version(s):
7.11
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
When trying to use the search function on the SAP Portal view Notification…
SAP Interoperability SAP FLOC Dataloader Job Processing Batch Status incorrectly reports as failed in the configuration
Product(s):
APM Implementation and Performance Management
Version(s):
7.11
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
When running an SAP Interoperability Dataload the Process Job appears…
APM SAP Interoperability FLOC to assets dataload processing fails
Product(s):
APM Implementation and Performance Management
Version(s):
7.10
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
I have set up the APM-SAP Interoperability and the SAP connection…
SAP Interoperability changes APM Asset Type to SAP Object Type Number
Product(s):
APM Implementation and Performance Management
Version(s):
7.10
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
The Process Job was processed for the "DataLoader asset SAP functional…
Reprocessing an SAP Interoperability dataloader record fails with a KeyNotFound exception
Product(s):
APM Implementation and Performance Management
Version(s):
7.10
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
Reprocessing a dataloader record fails with a KeyNotFound…
Not all FLOCs sent from SAP have records created in the dataloader
Product(s):
APM Implementation and Performance Management
Version(s):
7.10
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
When I triggered the job for "Data Loader asset SAP functional location…