Email notification blocked on Server - error: net_oi_connectionclosed
Product(s):
APM Implementation and Performance Management
Version(s):
7.12
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
Using a third party smtp service provider, user reported that all…
How to tell which Server Instance a Smart Client is connected to
Product(s):
APM Implementation and Performance Management
Version(s):
All
Environment:
All
Area:
N/A
Subarea:
N\A
Problem
A client side error is being investigated and the Support Team is…
License info for the ODC connector product is in trial mode on smart-client servers.
Product(s):
APM Implementation and Performance Management
Version(s):
All versions
Environment:
N\A
Area:
N\A
Subarea:
N\A
Problem
When running the license management tool on ODC server, the…
Client or Server Process Hang how to force a full-memory dump?
Product(s):
APM Implementation and Performance Management
Version(s):
7.x & up
Environment:
N\A
Area:
N/A
Subarea:
N\A
My application server process or client session is hung, and APM Support…
Changing the database password
APM uses a shared database login rather than Windows authentication to access the database. Consequently you may be required to change that password on a periodic basis. This is certainly a good practice from a security perspective and the process involved…
Scheduled Actions not processing
Applies To
Product(s):
APM Implementation and Performance Management
Version(s):
R6 and above
Problem Description
Scheduled Actions seem to be setup fine but are not processing. Same methods run…